Recall 24V575 covers 22 2024 Malibu and XT4 vehicles with the wrong owner's manual. A franchised dealer provides the correct manual free.
Chevrolet is recalling 22 2024 Malibu and XT4 vehicles under recall 24V575 because the wrong owner's manual was placed in the glove box. That manual can give owners inaccurate information about vehicle functions and safety equipment, lead to improper operation, and increase the risk of a crash or injury; the dealer repair is free.
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What's wrong?
The owner's manual is the booklet in the glove box that explains vehicle-specific equipment and safety information. For the 2024 Malibu and XT4, that includes instructions tied to child restraint anchorage systems, the lower anchors and tether points used to secure a child seat.
On affected vehicles, the problem is not a broken mechanical part. GM says assembly procedures were not followed correctly, so owner's manuals for different vehicles were mixed before placement in the vehicle during assembly. A Malibu manual in an XT4, or the reverse, gives the owner information that does not match the vehicle in front of them.
There is no warning sign before failure. The vehicle will not show a warning light, make a sound, or drive differently because the issue is the printed manual, not a running component.
Who's affected?
Covers the Malibu and XT4 for the 2024 model year, with the same owner manual information package listed for each.
| 2024 Chevrolet Malibu | vehicle equipment |
|---|---|
| 2024 Cadillac XT4 | vehicle equipment |
| Units affected | 22 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
The wrong owner's manual can give inaccurate instructions for vehicle functions and safety information. Following the wrong instructions can lead to improper operation and increase the risk of a crash or injury. Ask the dealer for the correct manual if yours is wrong or missing. Repair is free at any franchised Chevrolet dealer.
What should I do?
- Check your VIN to confirm your 2024 Chevrolet Malibu or Cadillac XT4 is included in this recall.
- Contact a franchised Chevrolet or Cadillac dealer to request the correct owner's manual at no charge.
- Bring the recall notice if GM mailed one. If not, reference recall number 24V575 when you call.
- Replace the glove-box manual with the corrected manual so child-restraint anchorage and other safety information match your vehicle.
What happens at the repair
At the dealer, a Chevrolet technician confirms the vehicle is included and provides the correct owner's manual for the glove box. The replacement manual is free under the recall, with parts and labor covered if installation or handling is needed. Because all covered vehicles are under warranty, there is no separate reimbursement program for this campaign. If you already paid for manual related service or paperwork, ask the service desk how the existing warranty applies.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| August 1, 2024 | NHTSA published the recall |
|---|---|
| August 1, 2024 | Dealer notification began |
| August 1, 2024 | Dealer notification ended |
| August 26, 2024 | Owner notification mailed |
| September 16, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| September 16, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V575?
Recall 24V575 covers 22 2024 Chevrolet Malibu and Cadillac XT4 vehicles that were delivered with the wrong owner's manual in the glove box. The wrong manual has inaccurate information about vehicle functions and safety information. Dealers will provide the correct manual for free.
What should I do if my 2024 Chevrolet Malibu or Cadillac XT4 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V575. If it is, contact the franchised dealer for your vehicle's brand and ask for the correct owner's manual. Reference recall number 24V575 and GM recall number N242454040 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to correct this defect at no cost. For recall 24V575, the dealer will provide the correct owner's manual free of charge, and parts and labor are not involved.
What is the safety risk?
The safety risk is incorrect owner information. The wrong manual has inaccurate details about vehicle functions and safety information, including child restraint anchorage information required by Federal Motor Vehicle Safety Standard number 225. That inaccurate information can lead to improper vehicle operation and increase crash or injury risk.
When were owners notified about recall 24V575?
GM mailed owner notification letters on August 26, 2024. If you bought the vehicle used or never received a letter, check your VIN to confirm whether your specific 2024 Chevrolet Malibu or Cadillac XT4 is included, then call the dealer with recall number 24V575.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V575000 |
|---|---|
| Chevrolet customer service | 1-800-458-8006 |
| NHTSA recall # | 24V575 |
| NHTSA recall # (full) | 24V575000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
- Download Owner Notice (PDF)
- Download Misc. Document (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →