Recall 24V571 covers 3,799 2025 Freightliner and Western Star trucks for tie rod failure that can affect steering. Repair is free at any franchised Freightliner dealer.
Freightliner is recalling 3,799 2025 Cascadia, 108SD, 114SD, Business Class M2, and Western Star 47X trucks because front axle tie rod ball studs were incorrectly heat-treated and can break. Tie rod failure can cause loss of steering control and increase crash risk; Freightliner dealers will complete the free repair.
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What's wrong?
The tie rod assembly on the 2025 Freightliner Cascadia, 108SD, 114SD, Business Class M2, and 47X is part of the front steering linkage. It connects the steering system to the front axle so the wheels turn together when the driver turns the wheel. Inside that assembly, ball studs act as pivot points that let the linkage move while holding the steering connection in place.
On the recalled trucks, those ball studs were not heat-treated correctly by a sub-supplier. Heat treatment hardens the metal to the intended strength. These parts used an unapproved process, so the studs were not built to the required specification. A ball stud can break under steering load, which can lead to tie rod failure.
The filing describes the problem as happening without warning. There is no warning sign before failure.
Who's affected?
Covers 5 truck models in the 2025 model year, all using the same tie rod steering linkage.
| 2025 Freightliner Cascadia | tie rod (steering linkage) |
|---|---|
| 2025 Freightliner 108SD | tie rod (steering linkage) |
| 2025 Western Star 47X | tie rod (steering linkage) |
| 2025 Freightliner 114SD | tie rod (steering linkage) |
| 2025 Freightliner Business Class M2 | tie rod (steering linkage) |
| Units affected | 3,799 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
Tie rod failure can cause a loss of steering control and increase the risk of a crash. There is no warning sign before failure, so drive cautiously and schedule the recall inspection and tie rod repair promptly. Repair is free at any franchised Freightliner dealer.
What should I do?
- Check your VIN to confirm your 2025 Freightliner or Western Star truck is included in this recall.
- Contact a franchised Freightliner dealer to schedule the free tie-rod inspection and replacement that fixes the ball-stud defect behind the steering-control risk.
- Bring the owner letter if you have it. If not, reference recall number 24V571 when you call.
- Drive cautiously until the repair is complete. Leave extra space and stop driving if the steering feels loose or abnormal.
- Call Freightliner customer service at 800-745-8000 with questions before your dealer visit.
What happens at the repair
At the dealer, a Freightliner technician inspects the front axle tie rod assembly and replaces the tie rod assembly when the inspection shows it is affected. Parts and labor are free under recall 24V571. The manufacturer used its standard reimbursement plan for this campaign, so documented out-of-pocket costs for the same repair before the recall notice can be submitted for review. Bring repair invoices and payment records to the service desk, or contact DTNA customer service for the claim path.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 1, 2024 | NHTSA published the recall |
|---|---|
| August 20, 2024 | Dealer notification began |
| August 20, 2024 | Dealer notification ended |
| September 27, 2024 | Owner notification mailed |
| September 29, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| September 29, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V571?
Recall 24V571 covers 3,799 2025 Freightliner Cascadia, 108SD, 114SD, Business Class M2, and Western Star 47X vehicles with front-axle tie rod ball studs that were incorrectly heat-treated. A broken stud can cause tie rod failure, loss of steering control, and increased crash risk.
What should I do if my 2025 Freightliner Cascadia, 108SD, 114SD, Business Class M2 or Western Star 47X is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V571. If it is, contact a franchised Freightliner dealer to schedule the tie rod assembly inspection. The dealer will replace the tie rod assembly as needed, free of charge. Reference DTNA recall F1007 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 24V571, Freightliner dealers will inspect the tie rod assembly and replace it as needed free of charge.
What is the safety risk?
The safety risk is loss of steering control. The front axle tie rod contains ball studs that were incorrectly heat-treated, and a broken ball stud can lead to tie rod failure. That failure can increase crash risk, so confirm your VIN and arrange the free dealer inspection.
When were owners notified about recall 24V571?
Owner notification letters were mailed September 27, 2024. If you bought the vehicle used or never received the letter, the VIN still decides whether the recall applies. Check your VIN, then call a franchised Freightliner dealer with recall number 24V571 or DTNA recall F1007.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V571000 |
|---|---|
| Freightliner customer service | 800-745-8000 |
| NHTSA recall # | 24V571 |
| NHTSA recall # (full) | 24V571000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Misc. Document (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →