Recall 24V560 affects 1,188 2023 Nissan Ariya vehicles for inverter software that can shut down drive power. Repair is free at any franchised Nissan dealer.
Nissan is recalling 1,188 2023 Ariya vehicles because inverter software can misdiagnose an error and shut down the EV system, causing a loss of drive power. An unexpected loss of drive power increases crash risk, and Nissan dealers will update the inverter software free of charge.
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What's wrong?
The inverter on a 2023 Nissan Ariya is part of the electric drive system. It controls power flowing from the high-voltage battery to the electric motor, so the motor gets the right amount of energy when you press the accelerator. On affected Ariya vehicles, the issue is tied to the inverter software inside the power electronics box.
That software can misdiagnose an error in the inverter system. When that happens, the vehicle can shut down the EV system instead of keeping drive power available. The result is a loss of drive power. Nissan says this concern applies only to Ariya vehicles that still have the unrepaired inverter issue from recall 23V-657.
Owners have a warning sign when the fault occurs. A malfunction indicator lamp and the message "EV System OFF" will illuminate on the instrument cluster display.
Who's affected?
| 2023 Nissan Ariya | electric propulsion system |
|---|---|
| Units affected | 1,188 |
Not every 2023 Nissan Ariya is on the list. Check your VIN to confirm whether your specific crossover is included.
What's the safety risk?
Unexpected loss of drive power can leave the Ariya without propulsion and increases the risk of a crash. If the malfunction indicator lamp appears with an "EV System OFF" message, pull over when safe and call a Nissan dealer. Repair is free at any franchised Nissan dealer.
What should I do?
- Check your VIN to confirm your 2023 Nissan Ariya is included in this recall.
- Contact your nearest franchised Nissan dealer to schedule the free inverter-software inspection and update that addresses EV system shutdown and loss of drive power.
- Bring the recall notice Nissan mailed, or reference recall number 24V560 when you call.
- Drive cautiously until the dealer confirms the inverter software is current.
What happens at the repair
At the dealer, a Nissan technician checks the Ariya inverter software version and updates the software if the vehicle needs it. The inspection, software update, parts, and labor are free under the recall. Nissan is not offering a separate reimbursement program because the subject vehicles are under warranty. If you already paid for related inverter software work, ask the service desk how the existing warranty applies to your prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| July 25, 2024 | NHTSA published the recall |
|---|---|
| July 30, 2024 | Dealer notification began |
| July 30, 2024 | Dealer notification ended |
| September 9, 2024 | Interim owner notification (was planned for this date) |
| September 12, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 24V560?
Recall 24V560 covers 1,188 2023 Nissan Ariya vehicles with inverter software that can misdiagnose an error and shut down the EV system. That loss of drive power increases crash risk. Nissan dealers will inspect the inverter software and update it for free if needed.
What should I do if my 2023 Nissan Ariya is on this recall?
Check your VIN to confirm your specific Ariya is included in recall 24V560. If it is, contact a franchised Nissan dealer to schedule the inverter software inspection and update. Reference recall number 24V560 or Nissan recall R24A8 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Nissan will inspect the inverter software version and update the software free of charge at any franchised Nissan dealer.
What is the safety risk with recall 24V560?
The safety risk is an unexpected loss of drive power while the Ariya is being driven. Nissan says the inverter software can misdiagnose an error, shut down the EV system, and increase crash risk. The dealer repair addresses the software issue for free.
When were owners notified about recall 24V560?
Nissan mailed owner notification letters on September 12, 2024. A missed letter does not decide whether your Ariya is included. Used-vehicle ownership, address changes, or mail delays make the VIN check the more reliable way to confirm recall status.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V560000 |
|---|---|
| Nissan customer service | 1-800-867-7669 |
| NHTSA recall # | 24V560 |
| NHTSA recall # (full) | 24V560000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notice (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Misc. Document (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →