Recall 24V556 affects 573 2025 International Hx/Lt/Rh/Hv/Mv vehicles for faulty tie rods. Repair will be free at International dealers once available.
International is recalling 573 2025 Hx, Lt, Rh, Hv, and Mv vehicles because the tie rod assemblies contain incorrectly heat-treated ball studs that can break and lead to tie rod failure. Tie rod failure can cause loss of steering control and increase crash risk; the dealer repair will be free once International makes it available.
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What's wrong?
The tie rod assembly on 2025 International Hx, Lt, Rh, Hv, and Mv trucks is part of the steering linkage. Its ball stud connects the left and right steering knuckles, which lets steering force move across the front axle when the driver turns the wheel.
On the recalled trucks, the ball studs were made with an unapproved heat-treat process. Heat treating is supposed to give the metal the required hardness, but these parts were produced with less hardness than required. That leaves the ball stud vulnerable to breaking, which results in tie rod failure.
International traced the issue to suspect front axle serial numbers supplied by Meritor and matched those axles to VINs. There is no warning sign before failure.
Who's affected?
Covers five International truck models in the 2025 model year, all using the same tie rod steering linkage.
| 2025 International Hx | tie rod (steering linkage) |
|---|---|
| 2025 International Lt | tie rod (steering linkage) |
| 2025 International Rh | tie rod (steering linkage) |
| 2025 International Hv | tie rod (steering linkage) |
| 2025 International Mv | tie rod (steering linkage) |
| Units affected | 573 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
Tie rod failure can cause loss of steering control and increase the risk of a crash. There is no warning sign before failure, so confirm your VIN and schedule recall service soon if your truck is included. Repair will be free at any franchised International dealer once available.
What should I do?
- Check your VIN to confirm your 2025 International Hx, Lt, Rh, Hv, or Mv is included in this recall.
- Watch for International's repair notice before scheduling the dealer repair.
- Call a franchised International dealer with recall number 24V556 and ask when the free tie-rod-end replacement and front-axle alignment will open for your VIN.
- Avoid unnecessary driving until the repair is complete, because tie rod failure can cause loss of steering control.
- Bring the recall notice if International mailed one, or give the dealer recall number 24V556 when you call.
What happens at the repair
International has not opened the final dealer repair yet. Once it is available, an International technician will replace the affected tie rod end and realign the front axle. Parts and labor are covered under the recall. If you already paid for a related tie rod repair before the owner letter, Navistar's reimbursement plan applies. Use the reimbursement instructions included with the customer notification and keep repair documents that show the work performed and the amount paid.
| Reimbursement | Reimbursement available |
|---|
Timeline
| July 25, 2024 | NHTSA published the recall |
|---|---|
| September 3, 2024 | Dealer notification began |
| September 3, 2024 | Dealer notification ended |
| September 9, 2024 | Owner notification mailed |
| September 9, 2024 | Interim owner notification (was planned for this date) |
| October 9, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
Frequently asked questions
What is recall 24V556?
Recall 24V556 covers 573 2025 International Hx, Lt, Rh, Hv, and Mv vehicles with tie rod assemblies that contain incorrectly heat-treated ball studs. A broken ball stud can lead to tie rod failure, loss of steering control, and higher crash risk. International dealers will replace the tie rod end and re-align the front axle for free.
What should I do if my 2025 International Hx, Lt, Rh, Hv, or Mv is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V556. If it is included, contact a franchised International dealer and reference recall 24V556 or Navistar recall number 24511. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Navistar's remedy says dealers will replace the tie rod end and re-align the front axle free of charge. Parts and labor are covered at a franchised International dealer.
What is the safety risk?
The safety risk is loss of steering control. The recalled tie rod assemblies contain ball studs that were incorrectly heat-treated, and a broken ball stud can cause tie rod failure. That failure increases crash risk, so confirm your VIN and arrange the free dealer repair if your vehicle is included.
When were owners notified about recall 24V556?
Owner notification letters were mailed September 9, 2024. If you bought the vehicle used or never received a letter, check your VIN to confirm whether your specific 2025 International vehicle is included, then contact an International dealer with recall 24V556 or Navistar recall number 24511.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V556000 |
|---|---|
| International customer service | 1-800-448-7825 |
| NHTSA recall # | 24V556 |
| NHTSA recall # (full) | 24V556000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →