Recall 24V554 covers 1,849,638 2020-2024 Tesla Model S, Model 3, Model Y, and Model X vehicles for unlatched-hood detection. Free OTA update fixes it.
Tesla is recalling 1,849,638 2020-2024 Model 3, Model S, Model X, and Model Y vehicles because the hood latch assembly can fail to detect that the hood is unlatched after it has been opened. An unlatched hood can fully open, block the driver's view, and increase crash risk; Tesla service will complete the free repair.
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What's wrong?
The hood latch on 2020-2024 Tesla Model S, Model 3, Model Y, and Model X vehicles is supposed to hold the front hood closed and tell the vehicle when the hood is not latched. That signal matters because the driver display depends on the latch switch to show an open-hood alert after the hood has been opened.
On affected vehicles, the latch switch can deform. When that happens, the latch assembly fails to recognize that the hood is unlatched, so the vehicle does not warn the driver before the vehicle is driven. Tesla traced the condition to latch hardware and addressed it with software that improves open-hood detection.
Before the remedy software is installed, an owner has no reliable display warning that the hood is still open. Firmware release 2024.20.3 or later adds a customer-facing notification when the system detects an open hood state.
Who's affected?
Spans Model S, Model 3, Model Y, and Model X across the 2020-2024 model years, with both hood-latch hardware and electrical system software involved.
| 2023 Tesla Model S | electrical system software |
|---|---|
| 2024 Tesla Model S | electrical system software |
| 2024 Tesla Model S | Latch |
| 2024 Tesla Model 3 | electrical system software |
| 2024 Tesla Model 3 | Latch |
| 2024 Tesla Model Y | electrical system software |
| 2024 Tesla Model Y | Latch |
| 2024 Tesla Model X | electrical system software |
| 2024 Tesla Model X | Latch |
| 2023 Tesla Model S | Latch |
| 2023 Tesla Model Y | electrical system software |
| 2023 Tesla Model Y | Latch |
| 2023 Tesla Model X | electrical system software |
| 2023 Tesla Model X | Latch |
| 2023 Tesla Model 3 | electrical system software |
| 2023 Tesla Model 3 | Latch |
| 2022 Tesla Model X | electrical system software |
| 2022 Tesla Model X | Latch |
| 2022 Tesla Model S | electrical system software |
| 2022 Tesla Model S | Latch |
| 2022 Tesla Model 3 | electrical system software |
| 2022 Tesla Model 3 | Latch |
| 2022 Tesla Model Y | electrical system software |
| 2022 Tesla Model Y | Latch |
| 2021 Tesla Model X | electrical system software |
| 2021 Tesla Model X | Latch |
| 2021 Tesla Model 3 | electrical system software |
| 2021 Tesla Model 3 | Latch |
| 2021 Tesla Model Y | electrical system software |
| 2021 Tesla Model Y | Latch |
| 2021 Tesla Model S | electrical system software |
| 2021 Tesla Model S | Latch |
| 2020 Tesla Model Y | electrical system software |
| 2020 Tesla Model Y | Latch |
| Units affected | 1,849,638 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
An unlatched hood can fully open while the vehicle is moving, block the driver's view, and increase the risk of a crash. If a hood-open notification appears, pull over when safe and secure the hood before continuing. Install the free software update promptly. Repair is free at any franchised Tesla dealer.
What should I do?
- Check your VIN to confirm your 2020-2024 Tesla Model S, Model 3, Model Y, or Model X is included in this recall.
- Install the free Tesla over-the-air software update that fixes hood-latch detection after the hood has been opened.
- Contact Tesla service if the update is not available in the vehicle, and reference recall number 24V554.
- Verify the hood is fully latched before driving until the update is installed.
- Call Tesla customer service at 1-877-798-3752 with questions about the software update or owner notice.
What happens at the repair
Tesla has released a free OTA software update for this recall. The update changes the vehicle software tied to hood latch detection, so this repair is handled through software rather than a parts replacement at the service desk. Parts and labor are covered under the recall. If the update has not installed on your vehicle, contact Tesla service and ask them to confirm the recall update for campaign SB-24-00-012. Tesla's general reimbursement plan is on file for owners who paid out of pocket for the same recall repair before the notice. Keep repair invoices and payment records for the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| July 24, 2024 | NHTSA published the recall |
|---|---|
| July 26, 2024 | Dealer notification began |
| July 26, 2024 | Dealer notification ended |
| September 22, 2024 | Owner notification mailed |
| September 22, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| September 22, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V554?
Recall 24V554 covers 1,849,638 2020-2024 Tesla Model S, Model 3, Model Y, and Model X vehicles with hood-latch software that fails to detect an unlatched hood after the hood has been opened. Tesla released a free over-the-air software update.
What should I do if my 2020-2024 Tesla Model S, Model 3, Model Y, or Model X is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V554. If it is, confirm that your Tesla has received the over-the-air software update for recall SB-24-00-012. Contact Tesla customer service at 1-877-798-3752 if the update has not installed.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair the defect at no cost, and Tesla released the over-the-air software update free of charge. No dealer parts appointment is listed for this remedy.
What is the safety risk?
The risk is blocked visibility while driving. If the hood is unlatched and the vehicle does not detect it, the hood can fully open and obstruct the driver's view, increasing crash risk. The free software update addresses the hood-latch detection issue.
When were owners notified about recall 24V554?
Tesla mailed owner notification letters on September 24, 2024. The letter tells owners about the hood-latch detection defect and the free over-the-air software update. Used-vehicle owners should still check the VIN, since the recall follows the vehicle.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V554000 |
|---|---|
| Tesla customer service | 1-877-798-3752 |
| NHTSA recall # | 24V554 |
| NHTSA recall # (full) | 24V554000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →