Recall 24V551 covers 3 2024 Storyteller Overland Gxv Next vehicles with incorrect cargo carrying capacity labels. Corrected labels are mailed free.
Storyteller Overland is recalling 3 2024 Gxv Next vehicles because the certification label lists the wrong Cargo Carrying Capacity, which can lead an owner to overload the vehicle. An overloaded vehicle can increase the risk of a crash, and Storyteller Overland dealers will correct the label free of charge.
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What's wrong?
The certification label on the 2024 Storyteller Overland Gxv Next tells an owner how much weight the vehicle is rated to carry. That includes people, luggage, gear, water, and any other cargo loaded into the vehicle. The label is supposed to give a correct cargo carrying capacity so the vehicle is not loaded beyond its rating.
On the affected vehicles, the cargo carrying capacity was calculated without reflecting a full tank of fuel. That made the label show an incorrect carrying capacity. If an owner relies on that number, the vehicle can be overloaded, which is why Storyteller Overland identified the label as out of compliance with FMVSS 120.
There is no warning sign before failure. This is not a part that makes noise or changes the way the vehicle feels. The remedy label corrects the occupant and cargo carrying capacity information so the owner has the right loading limit.
Who's affected?
| 2024 Storyteller Overland Gxv Next | vehicle label (placard or certification) |
|---|---|
| Units affected | 3 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2024 Storyteller Overland Gxv Next RV is on the list. Check your VIN to confirm whether your specific RV is included.
What's the safety risk?
Overloading the vehicle puts more weight on the chassis and tires than the label allows, which increases the risk of a crash. Check the corrected label when it arrives and avoid loading past the listed limits. Repair is free at any franchised Storyteller Overland dealer.
What should I do?
- Check your VIN to confirm your 2024 Storyteller Overland Gxv Next is included in this recall.
- Contact Storyteller Overland customer service at 1-888-999-7442 to confirm the free corrected certification label.
- Reference recall number 24V551 when you call.
- Apply the corrected label as instructed so the cargo carrying capacity information is accurate.
- Avoid loading the vehicle based on the old certification label until the corrected label is installed.
What happens at the repair
This recall does not require a dealership visit unless Storyteller Overland gives you different instructions. Storyteller Overland mails corrected certification labels to owners at no charge, replacing the incorrect Cargo Carrying Capacity information on the original label. The corrected label gives the vehicle's proper carrying capacity so the vehicle is not loaded beyond the certified limit. If you've already paid for a related label correction before the recall notice, Storyteller Overland's general reimbursement plan covers documented expenses. Keep your paperwork and contact Storyteller Overland customer service to ask how to submit it.
| Reimbursement | Reimbursement available |
|---|
Timeline
| July 23, 2024 | NHTSA published the recall |
|---|---|
| August 29, 2024 | Owner notification mailed |
| September 10, 2024 | Dealer notification began |
| September 10, 2024 | Interim owner notification (was planned for this date) |
| September 17, 2024 | Dealer notification ended |
Frequently asked questions
What is recall 24V551?
Recall 24V551 covers 3 2024 Storyteller Overland Gxv Next vehicles with an incorrect cargo carrying capacity on the certification label. The wrong label can lead to overloading, which increases crash risk. Storyteller Overland will mail corrected labels free of charge.
What should I do if my 2024 Storyteller Overland Gxv Next is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V551. If it is, use the corrected cargo carrying capacity label from Storyteller Overland and contact customer service at 1-888-999-7442 if you need help with the label or instructions.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to fix the safety defect at no cost. For recall 24V551, Storyteller Overland will provide the corrected certification label free of charge.
What is the safety risk in recall 24V551?
The safety risk is vehicle overloading. If the certification label lists the wrong cargo carrying capacity, an owner can load the vehicle beyond its intended limit, increasing the risk of a crash. Follow the corrected label once Storyteller Overland provides it.
When were owners notified about recall 24V551?
Storyteller Overland mailed owner notification letters on August 29, 2024. If you own a 2024 Storyteller Overland Gxv Next and did not receive a letter, check your VIN and contact Storyteller Overland customer service at 1-888-999-7442.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V551000 |
|---|---|
| Storyteller Overland customer service | 1-888-999-7442 |
| NHTSA recall # | 24V551 |
| NHTSA recall # (full) | 24V551000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →