Recall 24V550 covers 1,773 2024 Indian motorcycles for a rear suspension pushrod that buckles. Repair is free at any franchised Indian dealer.
Indian is recalling 1,773 2024 motorcycles, including Challenger Dark Horse, Chieftain Limited, Pursuit Dark Horse, Roadmaster Elite, and Springfield models, because the rear suspension pushrod can buckle under load. A buckled pushrod can pinch the main chassis harness, damage the coolant reservoir or rear tire, or make the motorcycle bottom out; Indian dealers will complete the repair free of charge.
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What's wrong?
The rear suspension pushrod on affected 2024 Indian motorcycles is part of the linkage that supports the rear suspension and helps hold the motorcycle at the correct ride height. As the rear wheel moves over bumps, the pushrod transfers load through the suspension so the shock can control that movement instead of letting the rear of the motorcycle drop too far.
In recall 24V550, the suspect pushrod was built with inadequate material strength compared with Indian's design specification. Under load, the part can buckle. Once that happens, the rear suspension can bottom out and the motorcycle can sit lower than intended.
Owners can notice a lower riding height while riding. Noise from the tire contacting the rear fender, or from the exhaust contacting the ground, is a warning sign that the rear suspension pushrod has begun to fail.
Who's affected?
Covers Challenger, Chieftain, Pursuit, Roadmaster, and Springfield variants for 2024, all tied to the rear suspension pushrod.
| 2024 Indian Challenger Dark Horse | rear suspension |
|---|---|
| 2024 Indian Chieftain Limited | rear suspension |
| 2024 Indian Pursuit Dark Horse | rear suspension |
| 2024 Indian Roadmaster Elite | rear suspension |
| 2024 Indian Springfield | rear suspension |
| 2024 Indian Roadmaster | rear suspension |
| 2024 Indian Challenger Limited | rear suspension |
| 2024 Indian Roadmaster Limited | rear suspension |
| 2024 Indian Springfield Dark Horse | rear suspension |
| 2024 Indian Chieftain Dark Horse | rear suspension |
| 2024 Indian Chieftain | rear suspension |
| 2024 Indian Pursuit Limited | rear suspension |
| 2024 Indian Roadmaster Dark Horse | rear suspension |
| 2024 Indian Challenger | rear suspension |
| Units affected | 1,773 |
| Field incidents | NHTSA has logged 7 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific motorcycle is included.
What's the safety risk?
A buckling rear suspension pushrod can pinch the main chassis harness, damage the coolant reservoir or rear tire, or let the motorcycle bottom out under load. That increases the risk of a crash or injury. If the bike sits lower or you hear tire or exhaust contact, stop riding and call the dealer. Repair is free at any franchised Indian dealer.
What should I do?
- Check your VIN to confirm your 2024 Indian motorcycle is included in this recall.
- Contact your nearest franchised Indian dealer to schedule the free rear suspension pushrod replacement that addresses pushrod buckling under load.
- Bring the recall notice Indian mailed, or reference recall number 24V550 and Indian recall I-24-07 when you call.
- Ride cautiously until the repair is complete, and stop riding if the motorcycle bottoms out or you see rear-tire, coolant-reservoir, or chassis-harness damage.
What happens at the repair
At the dealer, an Indian technician replaces the rear suspension pushrod covered by the recall. The replacement parts and labor are free. If you already paid out of pocket for a related rear suspension pushrod repair before the recall notice, Indian's general reimbursement plan handles documented expenses. Keep your repair order and payment records, then ask Indian customer service or the dealer how to submit the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| July 23, 2024 | NHTSA published the recall |
|---|---|
| July 30, 2024 | Dealer notification began |
| July 30, 2024 | Dealer notification ended |
| August 14, 2024 | Interim owner notification (was planned for this date) |
| August 22, 2024 | Owner notification mailed |
| September 16, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
Frequently asked questions
What is recall 24V550?
Recall 24V550 covers 1,773 2024 Indian Chieftain, Challenger, Pursuit, Roadmaster, and Springfield motorcycles with a rear suspension pushrod that can buckle under load. Indian dealers will replace the rear suspension pushrod for free.
What should I do if my 2024 Indian Chieftain, Challenger, Pursuit, Roadmaster, or Springfield is on this recall?
Check your VIN to confirm your specific motorcycle is included in recall 24V550. If it is, contact a franchised Indian dealer to schedule the rear suspension pushrod replacement. Reference recall number 24V550 or Indian recall I-24-07 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Indian dealers will replace the rear suspension pushrod free of charge at any franchised Indian dealer.
What is the safety risk from recall 24V550?
The safety risk is crash or injury from rear suspension pushrod failure. If the pushrod buckles, it can pinch the main chassis harness, damage the coolant reservoir, damage the rear tire, or cause the motorcycle to bottom out under load.
When were owners notified about recall 24V550?
Indian mailed owner notification letters on August 22, 2024. The dealer repair is available now, so owners with an included VIN can schedule the free rear suspension pushrod replacement with a franchised Indian dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V550000 |
|---|---|
| Indian customer service | 1-877-204-3697 |
| NHTSA recall # | 24V550 |
| NHTSA recall # (full) | 24V550000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Misc. Document (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →