Recall 24V545 covers 865 2023 Capacity Tj Series vehicles because steering gears were assembled incorrectly. Free inspection and replacement at a franchised Capacity dealer.
Capacity is recalling 865 2023 Tj 5000, Tj 6500, and Tj 9000 vehicles over steering gear assemblies assembled with fewer recirculating balls than required. That defect can lead to loss of steering control and increase the risk of a crash; Capacity dealers will complete the recall repair free of charge.
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What's wrong?
The steering gear on the 2023 Capacity Tj 5000, Tj 9000, and Tj 6500 is the gearbox that turns steering-wheel input into movement at the front wheels. Inside the M100 steering gear, recirculating balls roll between metal surfaces so the gear can move smoothly under load. The system depends on the correct ball count to carry force through the gear.
On affected vehicles, the steering gear assembly was built with fewer recirculating balls than required. That missing support puts extra stress on the worm shaft, an internal shaft that helps transfer steering motion through the gear. The shaft can fracture inside the steering gear, and that failure can result in a loss of steering control.
Before the internal fracture, the driver can feel the steering become strained or harder than normal. There is no audible or visual warning sign before failure, so a warning light or sound is not expected.
Who's affected?
Covers the Tj 5000, Tj 9000, and Tj 6500, all tied to the same steering gear.
| 2023 Capacity Tj 5000 | steering system |
|---|---|
| 2023 Capacity Tj 9000 | steering system |
| 2023 Capacity Tj 6500 | steering system |
| Units affected | 865 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
A defective steering gear can cause loss of steering control, which increases the risk of a crash. Before the internal fracture, the steering is described as feeling strained, but there is no audible or visual warning. If your VIN is included, schedule the inspection soon and treat any steering change as a reason to call the dealer. Repair is free at any franchised Capacity dealer.
What should I do?
- Check your VIN to confirm your 2023 Capacity Tj 5000, Tj 9000, or Tj 6500 is included in this recall.
- Contact a franchised Capacity dealer to schedule the free steering-gear inspection and defective-gear replacement that addresses the loss of steering control risk.
- Bring the recall notice if Capacity has mailed one. If not, reference recall number 24V545 when you call.
- Drive cautiously until the repair is complete, and stop using the truck if the steering does not respond normally.
What happens at the repair
At the dealer, a Capacity technician inspects the steering gear assembly and replaces any defective gears covered by recall 24V545. The inspection, replacement parts, and labor are free under the recall. If you already paid to repair an affected unit, Capacity's reimbursement plan covers eligible prior repairs. If the vehicle is still under warranty, the repair is handled through warranty coverage instead. Contact Capacity customer service at 1-800-323-0135 with prior repair paperwork.
| Reimbursement | Reimbursement available |
|---|
Timeline
| July 23, 2024 | NHTSA published the recall |
|---|---|
| July 29, 2024 | Dealer notification began |
| August 16, 2024 | Owner notification mailed |
| August 16, 2024 | Dealer notification ended |
Frequently asked questions
What is recall 24V545?
Recall 24V545 covers 865 2023 Capacity Tj 5000, Tj 9000, and Tj 6500 vehicles with steering gear assemblies assembled with too few recirculating balls. That defect can cause loss of steering control and increase crash risk. Dealers will inspect and replace defective gears for free.
What should I do if my 2023 Capacity Tj 5000, Tj 9000, or Tj 6500 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V545. If it is, contact a Capacity dealer to schedule the steering gear inspection. The dealer will replace defective gears for free. Reference recall number 24V545 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost to owners. Capacity dealers will inspect the steering gear and replace defective gears free of charge.
What is the safety risk?
The safety risk is loss of steering control. The steering gear assemblies in affected vehicles were assembled with fewer recirculating balls than required, and that defect can increase the risk of a crash. Confirm your VIN before scheduling the free dealer repair.
What if I bought my Capacity vehicle used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your 2023 Capacity Tj 5000, Tj 9000, or Tj 6500 is included, then call a Capacity dealer with recall number 24V545.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V545000 |
|---|---|
| Capacity customer service | 1-800-323-0135 |
| NHTSA recall # | 24V545 |
| NHTSA recall # (full) | 24V545000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →