Recall 24V526 affects 172 2020-2024 Terex Xt Pro vehicles for incompatible basket brackets and retaining pins. Repair is free at any franchised Terex dealer.
Terex is recalling 172 2020-2024 Xt Pro vehicles because replacement basket brackets are not compatible with the original basket retaining pins. The mismatch can let the basket tilt unintentionally, putting basket occupants at risk of falling, and Terex dealers will complete the repair free of charge.
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What's wrong?
The basket shaft pivot bracket on 2020-2024 Terex Xt Pro vehicles connects the operator's basket to the booms. The basket retaining pins hold that bracket connection in place so the basket stays locked in its intended position while a worker is in it. The bracket and pins have to fit together correctly under load.
In this recall, the concern is a replacement basket bracket used with the original retaining pins and hardware. Terex traced the problem to the retaining balls on the original pins, which are not able to withstand the force applied when installed in the replacement bracket. If both original pins disengage from the replacement bracket, the basket can unintentionally tilt.
The daily visual inspection before each shift can show whether the basket retaining pins are fully installed. On the remedied setup, the retaining pins visibly extend through the basket bracket tube. On the recalled setup, the original pins do not visibly protrude through that tube.
Who's affected?
Spans the 2020-2024 Xt Pro model years, all tied to the basket shaft pivot bracket that connects the operator's basket to the booms.
| 2021 Terex Xt Pro | Boom/crane/ladder |
|---|---|
| 2020 Terex Xt Pro | Boom/crane/ladder |
| 2023 Terex Xt Pro | Boom/crane/ladder |
| 2022 Terex Xt Pro | Boom/crane/ladder |
| 2024 Terex Xt Pro | Boom/crane/ladder |
| Units affected | 172 |
| Field incidents | NHTSA has logged 1 field incident to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
If the basket retaining pins are not fully installed, the basket can tilt, occupants can fall, and the injury risk rises. Use the daily visual pre-shift inspection to confirm the pins are fully installed before operating the lift. Repair is free at any franchised Terex dealer.
What should I do?
- Check your VIN to confirm your 2020-2024 Terex Xt Pro is included in this recall.
- Contact your nearest franchised Terex dealer to schedule the free retaining-pin replacement that secures the replacement basket brackets.
- Bring the recall notice if Terex mailed one, or reference recall number 24V526 when you call.
- Keep people out of the basket until the retaining-pin replacement is complete.
- Call Terex customer service at 1-605-882-4000 with questions and reference Terex recall SN729.
What happens at the repair
At the dealer, a Terex technician replaces the basket retaining pins covered by the recall. The work is free of charge, including parts and labor. The replacement addresses the fit between the replacement basket brackets and the original basket retaining pins so the basket stays secured as intended. If you already paid for a related retaining pin repair, Terex's general reimbursement plan covers documented expenses. Bring your repair paperwork to the service desk or contact Terex customer service to ask how to submit the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| July 11, 2024 | NHTSA published the recall |
|---|---|
| July 19, 2024 | Dealer notification began |
| July 19, 2024 | Dealer notification ended |
| September 6, 2024 | Interim owner notification (was planned for this date) |
| September 10, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 24V526?
Recall 24V526 covers 172 2020-2024 Terex Xt Pro vehicles equipped with replacement basket brackets. The brackets can be incompatible with the original basket retaining pins, allowing the basket to tilt unintentionally. Terex dealers will replace the retaining pins for free.
What should I do if my 2020-2024 Terex Xt Pro is on this recall?
Check your VIN to confirm your specific Xt Pro is included in recall 24V526. If it is, contact a Terex dealer to schedule the retaining-pin replacement. Reference recall number 24V526 and Terex recall number SN729 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the defect repair to be performed at no cost. Terex dealers will replace the affected retaining pins free of charge, including parts and labor, for vehicles included in recall 24V526.
What is the safety risk?
The basket can tilt unintentionally if the replacement basket brackets do not match the original retaining pins. That tilt can cause basket occupants to fall, increasing the risk of injury. Confirm your VIN, then schedule the free retaining-pin replacement if your vehicle is included.
When were owners notified about recall 24V526?
Terex mailed owner notification letters on September 10, 2024. If you bought the vehicle used or did not receive a letter, the VIN still decides whether the recall applies. You can also call Terex customer service at 1-605-882-4000 with recall number SN729.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V526000 |
|---|---|
| Terex customer service | 1-605-882-4000 |
| NHTSA recall # | 24V526 |
| NHTSA recall # (full) | 24V526000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →