Recall 24V503 covers 12 2025 Volvo Vhd and Vn trucks for tie rod ball studs that can separate. Repair will be free at any franchised Volvo dealer once available.
Volvo is recalling 12 2025 Vhd and Vn trucks under recall 24V503 because a tie rod assembly ball stud in the Composilite EXS20 steerable lift axle suspension can fail after improper heat treatment. If the ball stud separates, it can become a road hazard and increase crash risk; the Volvo dealer repair will be free once available.
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What's wrong?
In recall 24V503, the affected 2025 Volvo Vhd and Vn trucks have Composilite EXS20 steerable lift axle suspension assemblies. The tie rod assembly is a steering linkage on that lift axle, and its ball studs act like pivot points so the axle can steer and track with the truck.
The problem is in the ball studs inside the tie rod assembly. Hendrickson's supplier mixed improperly hardened ball studs from an experimental heat treatment process with production-ready parts. A ball stud that was not hardened correctly can break under normal vehicle operation, leaving the lift axle tie rod assembly unable to hold its intended steering position.
There is no warning sign before failure. Volvo's filing says there is no warning before a ball stud fails, so an owner should not expect a noise, light, or handling change first.
Who's affected?
The affected list is split between the Vhd and Vn truck lines, with the same tie rod steering-linkage component named for both.
| 2025 Volvo Vhd | tie rod (steering linkage) |
|---|---|
| 2025 Volvo Vn | tie rod (steering linkage) |
| Units affected | 12 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2025 Volvo Vhd or Vn truck is on the list. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
A separated ball stud becomes a road hazard and increases the risk of a crash. There is no warning sign before failure, so schedule the recall inspection soon and avoid delaying service. Repair will be free at any franchised Volvo dealer once available.
What should I do?
- Check your VIN to confirm your 2025 Volvo Vhd or Vn truck is included in this recall.
- Contact a franchised Volvo dealer to ask whether the free tie-rod-end inspection and replacement has opened for your VIN.
- Reference recall number 24V503 when you call, and have the owner notice ready if Volvo mailed one to you.
- Ask the dealer how to handle the truck until repair, because the tie-rod ball stud can separate and become a road hazard.
- Call Volvo customer service at 1-800-528-6586 if the dealer cannot confirm repair timing or parts availability.
What happens at the repair
The final dealer repair is still under development, so do not treat this as a repair you can schedule immediately. Once Volvo opens the remedy, a Volvo technician will inspect the tie rod end assemblies and replace them as needed. Parts and labor will be free once the remedy opens. If you've already paid for this tie rod repair, Volvo's standard reimbursement plan covers documented expenses. Ask Volvo Trucks customer service or the service desk what paperwork the plan requires.
| Reimbursement | Reimbursement available |
|---|
Timeline
| July 2, 2024 | NHTSA published the recall |
|---|---|
| July 5, 2024 | Dealer notification began |
| July 5, 2024 | Dealer notification ended |
| July 15, 2024 | Owner notification mailed |
| August 30, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| August 30, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V503?
Recall 24V503 covers 12 2025 Volvo Vhd and Vn trucks equipped with Composilite EXS20 steerable lift axle suspension assemblies. The tie rod assembly ball stud was improperly heat treated and can fail. Volvo dealers will inspect and replace the tie rod end assemblies as needed for free.
What should I do if my 2025 Volvo Vhd or Vn is on this recall?
Check your VIN to confirm your specific truck is included in recall 24V503. If it is included, call a franchised Volvo dealer or Volvo Trucks customer service at 1-800-528-6586 and reference Volvo recall RVXX2405. Ask whether the inspection and tie-rod-end replacement are ready for your truck.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to perform the recall repair at no cost. Volvo's remedy says dealers will inspect the tie rod end assemblies and replace them as necessary free of charge.
What is the safety risk?
The safety risk is that the ball stud can separate from the truck and become a road hazard, increasing crash risk. If your VIN is included, ask the Volvo dealer how to handle the truck before the inspection and repair are complete.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V503000 |
|---|---|
| Volvo customer service | 1-800-528-6586 |
| NHTSA recall # | 24V503 |
| NHTSA recall # (full) | 24V503000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →