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Campaign 24V500 Posted July 2, 2024 14 units

2023-2024 Arboc Spirit Of Freedom Recall 24V500: Seats

Recall 24V500 covers 14 2023-2024 Arboc Spirit Of Freedom vehicles with seat backs that fail to lock. Free repair once Arboc opens it.

Arboc is recalling 14 2023-2024 Spirit Of Freedom vehicles because the recliner mechanism on certain GO-ES Space Saver Foldaway Seats can fail to engage when the seat back is fully reclined. If the seat back releases under shoulder-belt force in a crash, injury risk increases; the Arboc dealer repair will be free once Arboc makes it available.

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What's wrong?

The GO-ES Space Saver Foldaway Seat in the 2023-2024 Arboc Spirit Of Freedom is designed to fold away when space is needed, then lock back into position for passenger use. Its recliner mechanism is the latch system that holds the seat back at the chosen angle, including when the seat is fully reclined.

On affected vehicles, that latch system does not always stay engaged at full recline. Under a high load at the shoulder belt, the seat back cushion can disengage from the dump mechanism, which is the release-and-fold hardware for the seat. That means the seat back does not provide the support the seating system is required to provide.

There is no warning sign before failure. An owner should not expect a dashboard light, noise, or visible seat damage before the recliner fails to hold the seat back correctly.

Who's affected?

Both model years point to the same seat assembly.

2024 Arboc Spirit Of Freedom seat assembly
2023 Arboc Spirit Of Freedom seat assembly
Units affected14
Field incidentsNHTSA has logged no field incidents to date.

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.

What's the safety risk?

The seat back can release when force is applied to the shoulder belt, increasing injury risk during a crash. No warning sign is listed, so treat this as a VIN-specific recall and schedule service once your vehicle is confirmed. Repair will be free at any franchised Arboc dealer once available.

What should I do?

  1. Check your VIN to confirm your 2023-2024 Arboc Spirit Of Freedom is included in this recall.
  2. Call Arboc customer service at 1-866-953-5555 to ask when the free Freedman GO-ES seat inspection and repair is open for your vehicle.
  3. Use the owner letter mailed October 9, 2024, if you received one, and reference recall number 24V500 when you call.
  4. Limit use of the affected foldaway seat until it is inspected; the repair addresses the recliner mechanism that fails to hold the seat back under shoulder-belt force.

What happens at the repair

The final dealer repair is still under development. Once available, Arboc will work with Freedman to inspect the GO-ES Space Saver Foldaway Seats and repair the seat recliner mechanism as needed, free of charge. Parts and labor are covered under the recall. Arboc and Freedman are handling repair instructions and reimbursement for this campaign. If you already paid for a related seat repair, contact Arboc customer service at 1-866-953-5555 and ask what documentation is needed for reimbursement review.

ReimbursementReimbursement available

Timeline

July 2, 2024 NHTSA published the recall
July 8, 2024 Dealer notification began
July 8, 2024 Interim owner notification (was planned for this date)
July 12, 2024 Dealer notification ended
October 9, 2024 Owner notification mailed

Frequently asked questions

What is recall 24V500?

Recall 24V500 covers 14 2023-2024 Arboc Spirit Of Freedom vehicles with certain GO-ES Space Saver Foldaway Seats. The recliner mechanism fails to engage when the seat back is fully reclined, so the vehicle does not meet FMVSS 207 seating-system requirements.

What should I do if my 2023-2024 Arboc Spirit Of Freedom is on this recall?

Check your VIN to confirm your specific vehicle is included in recall 24V500. If it is, contact Arboc customer service at 1-866-953-5555 and ask about the GO-ES seat inspection and repair with Freedman. Reference recall 24V500 when you call.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Arboc will work with Freedman to inspect and repair the affected GO-ES Space Saver Foldaway Seats as necessary, free of charge.

What is the safety risk?

The seat back can release when force is applied to the shoulder belt, increasing injury risk during a crash. If your VIN is included, ask Arboc how to limit seat use until the inspection and repair are complete.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/24V500000
Arboc customer service1-866-953-5555
NHTSA recall #24V500
NHTSA recall # (full)24V500000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →