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Campaign 24V497 Posted July 1, 2024 5,251 units

2022-2023 Lucid Air Recall 24V497: Drive Power Loss

Recall 24V497 covers 5,251 2022-2023 Lucid Air vehicles for HVIL software that can cut drive power. Lucid's free OTA update fixes it.

Lucid is recalling 5,251 2022-2023 Air vehicles because a hardware communication fault can trigger the High Voltage Interlock software to disconnect the high-voltage contactors while the vehicle is moving, causing a loss of drive power. A loss of drive power increases the risk of a crash, and Lucid dealers will update the software free of charge.

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What's wrong?

The HVIL software in a 2022-2023 Lucid Air watches the high-voltage electrical connections used by the propulsion battery system. HVIL stands for High Voltage Interlock, a safety check meant to protect people from high-voltage exposure when connections are accessed during assembly, inspection, maintenance, or repair. When the system sees an incomplete connection, it opens high-voltage contactors, which are switches that disconnect power from the high-voltage bus.

On affected Air vehicles, intermittent hardware connections sent the HVIL software a fault signal while the vehicle was in Drive or Reverse. The software then opened the contactors and removed high-voltage power from the bus while the vehicle was moving. That caused loss of drive power. The 12-volt systems are not affected, so steering, brakes, displays, and other systems still receive power.

Before the remedy software was installed, there was no warning sign before loss of drive power. The loss of drive power happened without a prior alert to the driver.

Who's affected?

VINs have been searchable since August 15, 2024; the affected component is HVIL software tied to the high-voltage traction battery.

2023 Lucid Air high-voltage traction battery
2022 Lucid Air high-voltage traction battery
Units affected5,251
Field incidentsNHTSA has logged 10 field incidents to date.

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific sedan is included.

What's the safety risk?

Loss of drive power can leave the Air without propulsion and increases the risk of a crash. Before the remedy software is installed, there is no warning before the vehicle loses drive power, so schedule the update soon and avoid delaying service. Repair is free at any franchised Lucid dealer.

What should I do?

  1. Check your VIN to confirm your 2022-2023 Lucid Air is included in this recall.
  2. Contact Lucid service to confirm the free OTA software update for the HVIL software fault is installed or ready to install.
  3. Install the OTA software update that prevents the HVIL software fault from disconnecting high-voltage contactors while the vehicle is moving.
  4. Reference recall number 24V497 and Lucid recall SR-24-03-0 when you call Lucid customer service.
  5. Limit driving until the update is installed, because a loss of drive power increases crash risk.

What happens at the repair

Lucid handled this recall with an over-the-air software update released on June 24, 2024, free of charge. The update changes the HVIL software behavior tied to hardware communication faults, so the high-voltage contactors do not disconnect while the vehicle is moving for this condition. If your Air has not received the update, contact Lucid service and ask them to confirm recall 24V497 is complete. Lucid offers reimbursement for reasonable costs paid to remedy this defect from initial vehicle delivery through 10 days after the owner letter mailing. For a reimbursement claim, contact Lucid Customer Care at 1-888-995-8243.

ReimbursementReimbursement available

Timeline

July 1, 2024 NHTSA published the recall
July 1, 2024 Dealer notification began
July 1, 2024 Dealer notification ended
August 5, 2024 Owner notification mailed
August 15, 2024 VIN-searchable in NHTSA's database Check your VIN to see whether this recall applies to your specific vehicle.
August 15, 2024 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 24V497?

Recall 24V497 covers 5,251 2022-2023 Lucid Air vehicles with HVIL software that can disconnect the high-voltage contactors while the vehicle is moving, causing a loss of drive power. Lucid released a free over-the-air software update for this recall.

What should I do if my 2022-2023 Lucid Air is on this recall?

Check your VIN to confirm your specific Lucid Air is included in recall 24V497. If it is, confirm the over-the-air software update has installed. If the update is missing or unclear, contact Lucid customer service at 1-888-995-8243 and reference recall 24V497.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to correct the defect at no cost, and Lucid released the over-the-air software update free of charge. The remedy for recall 24V497 is available now.

What is the safety risk?

The safety risk is loss of drive power while the vehicle is in motion. In recall 24V497, NHTSA states that loss of drive power increases crash risk. Confirm your VIN and the software update status before relying on the vehicle for normal driving.

When were owners notified about recall 24V497?

Lucid mailed owner notification letters on August 5, 2024. Lucid also released the free over-the-air software update on June 24, 2024, so affected owners should confirm that update has installed on their vehicle.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/24V497000
Lucid customer service1-888-995-8243
NHTSA recall #24V497
NHTSA recall # (full)24V497000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →