Recall 24V494 affects 2,718 2025 Ford F-650 Sd and F-750 Sd trucks for tie rod failure. Repair is free at any franchised Ford dealer.
Ford is recalling 2,718 2025 F-650 Sd and F-750 Sd vehicles because incorrectly heat-treated front axle tie rod ball studs can break and lead to tie rod failure. Tie rod failure can cause loss of steering control and raise crash risk; Ford dealers will complete the repair free of charge.
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What's wrong?
The front tie rod assembly on the 2025 Ford F-650 Sd and F-750 Sd is part of the steering linkage for the front axle. It connects steering movement to the wheels so the truck turns when the driver turns the steering wheel. The ball studs in that assembly act like pivot points, letting the linkage move while staying connected under load.
On affected trucks, some ball studs were heat treated the wrong way before they were installed in production tie rod assemblies. Heat treatment controls the hardness and strength of the metal. Because prototype ball studs were mixed into production stock, those studs are at risk of cracking or breaking. If a ball stud breaks, the tie rod assembly can fail or disconnect at the front axle.
Drivers can notice noise and extra free play in the steering wheel when a tie rod ball stud fails. Treat either symptom as a steering concern and have the truck checked by a Ford dealer.
Who's affected?
Covers the F-650 Sd and F-750 Sd, both tied to the same steering-linkage part.
| 2025 Ford F-650 Sd | tie rod (steering linkage) |
|---|---|
| 2025 Ford F-750 Sd | tie rod (steering linkage) |
| Units affected | 2,718 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
Tie rod failure can take away steering control and increase the risk of a crash. Noise from the front axle or extra steering wheel free play is a warning sign to stop the trip, pull over safely, and call a Ford dealer before driving farther. Repair is free at any franchised Ford dealer.
What should I do?
- Check your VIN to confirm your 2025 Ford F-650 Sd or F-750 Sd is included in this recall.
- Contact a franchised Ford dealer to schedule the free front axle tie rod inspection and replacement that addresses the heat-treated ball studs that can break and lead to tie rod failure.
- Bring the owner letter if Ford mailed one. If not, reference recall number 24V494 and Ford recall 24S42 when you call.
- Limit driving until the inspection and repair are complete, since tie rod failure can cause loss of steering control.
What happens at the repair
At the dealer, a Ford technician inspects the front axle tie rod assembly and replaces it when the inspection shows replacement is needed. The recall repair is free, including parts and labor. If you've already paid out of pocket for this tie rod repair before the recall notice, Ford's reimbursement plan covers eligible documented expenses. Bring repair invoices, payment records, and any related paperwork to the service desk or contact Ford customer service for the claim process.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 28, 2024 | NHTSA published the recall |
|---|---|
| July 3, 2024 | Dealer notification began |
| July 3, 2024 | Dealer notification ended |
| August 13, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| August 13, 2024 | Interim owner notification (was planned for this date) |
| August 14, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 24V494?
Recall 24V494 covers 2,718 2025 Ford F-650 Sd and F-750 Sd vehicles with front axle tie rod assemblies that have incorrectly heat-treated ball studs. A broken stud can lead to tie rod failure, loss of steering control, and increased crash risk. Ford dealers will inspect and replace the assembly for free.
What should I do if my 2025 Ford F-650 Sd or F-750 Sd is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V494. If it is, contact a franchised Ford dealer to schedule the front axle tie rod assembly inspection. Reference recall 24V494 or Ford recall 24S42 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Ford dealers will inspect and replace the front axle tie rod assembly as needed free of charge. Parts and labor are covered at any franchised Ford dealer.
What is the safety risk?
The safety risk is loss of steering control. In recall 24V494, the affected front axle tie rod assemblies have ball studs that were incorrectly heat-treated. If a ball stud breaks and the tie rod fails, the driver can lose steering control, increasing crash risk.
When did Ford mail owner letters for recall 24V494?
Ford mailed owner notification letters on August 14, 2024. If you bought the vehicle used or never received a letter, check your VIN to confirm whether your specific F-650 Sd or F-750 Sd is included, then call a franchised Ford dealer for the free inspection.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V494000 |
|---|---|
| Ford customer service | 1-866-436-7332 |
| NHTSA recall # | 24V494 |
| NHTSA recall # (full) | 24V494000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →