Recall 24V490 affects 573 2024-2025 Forest River Wildwood and Salem travel trailers missing a secondary emergency exit. Free repair at any franchised Forest River dealer.
Forest River is recalling 573 2024-2025 Wildwood and Salem travel trailers because a secondary emergency exit was left out on affected trailers. In an emergency, that missing exit can leave passengers without a way out, increasing the risk of injury; Forest River dealers will inspect and install the exit free of charge.
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What's wrong?
An egress window is a window built and sized to work as an emergency exit. In 2024-2025 Forest River Wildwood and Salem travel trailers, it is supposed to give occupants a second way out if the main door is blocked. That backup exit matters most when smoke, fire, damage, or another obstruction cuts off the normal path to the door.
On affected trailers, Forest River says an engineering error led manufacturing to build certain units without the required secondary means of escape. The trailer still has its normal entry door, but the emergency egress window is missing. That means the trailer does not match the intended safety design until the correct egress window is installed.
There is no warning sign before failure. Owners will not get a dashboard light, noise, or handling change because the problem is a missing escape feature, not a part that wears out while driving.
Who's affected?
Covers both Wildwood and Salem trailers from the 2024 and 2025 model years, all involving the same egress-window component.
| 2024 Forest River Wildwood | body or structural component |
|---|---|
| 2025 Forest River Wildwood | body or structural component |
| 2024 Forest River Salem | body or structural component |
| 2025 Forest River Salem | body or structural component |
| Units affected | 573 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
If an emergency blocks normal exits, passengers can be trapped inside the vehicle, increasing the risk of injury. There is no warning sign before this exit problem matters, so confirm the VIN and schedule the dealer installation soon. Repair is free at any franchised Forest River dealer.
What should I do?
- Check your VIN to confirm your 2024-2025 Forest River Wildwood or Salem travel trailer is included in this recall.
- Contact a franchised Forest River dealer to schedule the free emergency-exit-window installation that adds the missing secondary exit.
- Bring the recall notice Forest River mailed, and reference recall number 24V490 when you call.
- Avoid using the trailer for occupants until the emergency exit window is installed.
What happens at the repair
At the dealer, a Forest River technician installs the emergency exit window that the trailer lacked as a secondary exit. The recall repair is free, and parts and labor are covered. If you already paid for a repair tied to this defect, you still need the recall inspection or repair so the correct parts and procedure are confirmed. For reimbursement, submit the service invoice to Salem & Wildwood Forest River, Attn: WARRANTY MANAGER, 1803 Century Drive, Goshen, IN 46528. Refunds are limited to repairs within the scope of this recall defect.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 28, 2024 | NHTSA published the recall |
|---|---|
| July 26, 2024 | Owner notification mailed |
| August 7, 2024 | Dealer notification began |
| August 7, 2024 | Dealer notification ended |
| August 7, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| August 7, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V490?
Recall 24V490 covers 573 2024-2025 Forest River Wildwood and Salem travel trailers that were built without a secondary emergency exit. Forest River dealers will install an emergency exit window for free.
What should I do if my 2024-2025 Forest River Wildwood or Salem is on this recall?
Check your VIN to confirm your specific travel trailer is included in recall 24V490. If it is, contact a franchised Forest River dealer to schedule installation of the emergency exit window. Reference recall number 24V490 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Forest River dealers will install the emergency exit window free of charge. Parts and labor are covered for included vehicles.
What is the safety risk?
The safety risk is blocked emergency exit access. If the trailer lacks a secondary emergency exit, passengers can have no alternate way out during an emergency, increasing the risk of injury. The repair adds an emergency exit window.
When were owners notified about this Forest River recall?
Forest River mailed owner notification letters on July 26, 2024. If you own a 2024-2025 Wildwood or Salem and did not receive a letter, check your VIN and call a Forest River dealer with recall number 24V490.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V490000 |
|---|---|
| Forest River customer service | 574-534-3167 |
| NHTSA recall # | 24V490 |
| NHTSA recall # (full) | 24V490000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
- Download Misc. Document (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →