Recall 24V480 covers 84,432 2022-2024 Volkswagen Golf R, GTI, Atlas Cross Sport, and Atlas vehicles for delayed camera images. Free repair at franchised Volkswagen dealers.
Volkswagen is recalling 84,432 2022-2024 Golf R, GTI, Atlas Cross Sport, and Atlas vehicles because the rearview camera image can be delayed or deactivated after shifting into reverse. A late or missing image reduces the driver's view behind the vehicle and increases the risk of injury or crash; Volkswagen dealers will complete the recall repair free of charge.
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What's wrong?
On 2022-2024 Volkswagen Golf R, GTI, Atlas Cross Sport, and Atlas vehicles, the affected part is the MIB3 infotainment central unit. That unit receives the rearview camera feed and shows it on the center screen after the driver shifts into reverse. Its normal job is to give the driver a rear view before backing up.
The problem is in the infotainment software. Certain software versions contain errors that delay the rearview image, show a black screen, or keep the camera display from starting. Volkswagen's corrected software version 1969 fixes the known software errors tied to NHTSA campaign 24V480.
There is no warning sign before failure. The first sign is the camera image itself: after shifting into reverse, the rear view is delayed, blank, or unavailable.
Who's affected?
Covers four Volkswagen nameplates across the 2022-2024 model years, all using the same MIB3 OI 37W Legacy central unit software.
| 2022 Volkswagen Golf R | Software |
|---|---|
| 2022 Volkswagen GTI | Software |
| 2024 Volkswagen Atlas Cross Sport | Software |
| 2023 Volkswagen GTI | Software |
| 2024 Volkswagen Golf R | Software |
| 2023 Volkswagen Golf R | Software |
| 2024 Volkswagen GTI | Software |
| 2024 Volkswagen Atlas | Software |
| Units affected | 84,432 |
| Field incidents | NHTSA has logged 499 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
A delayed or blank rearview camera image limits your view behind the vehicle and increases the risk of injury or a crash while backing up. Check mirrors and surroundings carefully, and schedule the software update soon. Repair is free at any franchised Volkswagen dealer.
What should I do?
- Check your VIN to confirm your 2022-2024 Volkswagen Golf R, GTI, Atlas Cross Sport, or Atlas is included in this recall.
- Contact a franchised Volkswagen dealer to schedule the free infotainment software update that restores the rearview camera image after shifting into reverse.
- Bring the recall notice if Volkswagen mailed one, or reference recall number 24V480 when you call.
- Use your mirrors and turn your head to check behind the vehicle before each reverse maneuver until the software update is complete.
What happens at the repair
At the dealer, a Volkswagen technician updates the infotainment system software that controls the rearview camera display after shifting into reverse. The recall repair is free, and parts and labor are covered. Volkswagen is offering a reimbursement plan for this recall. If you've already paid for a related rearview camera or infotainment software repair, keep the invoice and repair documents and ask Volkswagen customer service how to submit them under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 27, 2024 | NHTSA published the recall |
|---|---|
| June 28, 2024 | Dealer notification began |
| June 28, 2024 | Dealer notification ended |
| July 15, 2024 | Owner notification mailed |
| August 23, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| August 23, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V480?
Recall 24V480 covers 84,432 2022-2024 Volkswagen Golf R, GTI, Atlas Cross Sport, and Atlas vehicles with infotainment software that can delay or deactivate the rearview camera image after shifting into reverse. Volkswagen dealers will update the infotainment system software for free.
What should I do if my 2022-2024 Volkswagen Golf R, GTI, Atlas Cross Sport, or Atlas is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V480. If it is, schedule the free infotainment system software update at a franchised Volkswagen dealer. Reference recall number 24V480 or Volkswagen recall number 91US when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Volkswagen will update the infotainment system software free of charge at any franchised Volkswagen dealer.
What is the safety risk?
The safety risk is reduced rear visibility while backing up. A delayed or deactivated rearview camera image limits the driver's view behind the vehicle, increasing the risk of injury or crash. The dealer repair is the free infotainment software update.
When were owners notified about recall 24V480?
Volkswagen mailed owner notification letters on July 15, 2024, and July 16, 2024. If you bought the vehicle used or never received a letter, check your VIN and call a franchised Volkswagen dealer with recall number 24V480 or Volkswagen recall number 91US.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V480000 |
|---|---|
| Volkswagen customer service | 1-800-893-5298 |
| NHTSA recall # | 24V480 |
| NHTSA recall # (full) | 24V480000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Misc. Document (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →