Recall 24V470 covers 7,222 2011-2019 INFINITI Q-series and M-series cars for driveshaft failure. Repair is free at any franchised INFINITI dealer.
INFINITI is recalling 7,222 2011-2019 Q50, Q70, Q70L, Q70 Hybrid, M56, and M35 Hybrid two-wheel drive vehicles because the driveshaft can fatigue and break. A broken driveshaft can cause loss of drive power or a rollaway in park without the parking brake, and both raise crash risk; INFINITI dealers will complete the free repair.
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What's wrong?
The propeller shaft, also called the driveshaft, is the rotating metal shaft that carries engine power through the driveline to the drive wheels. On these 2011-2019 INFINITI M56, M35 Hybrid, Q50, Q70, Q70 Hybrid, and Q70L two-wheel-drive vehicles, it is the link between the transmission and the rest of the rear-drive power train.
The recall filing says the driveshaft can fatigue and break. Fatigue means the metal weakens after repeated rotation and load, then cracks until the shaft no longer stays intact. Once it breaks, the driveline cannot transfer power the way it was designed to.
INFINITI says there is no warning sign before failure. An owner should not count on a noise, vibration, warning light, or change in driving feel to appear first.
Who's affected?
Spans the Q70, Q70L, M56, Q50, Q70 Hybrid, and M35 Hybrid sedan lines across 2011-2019, all tied to the driveline. VINs have been searchable since August 12, 2024.
| 2019 INFINITI Q70 | driveline |
|---|---|
| 2019 INFINITI Q70L | driveline |
| 2013 INFINITI M56 | driveline |
| 2011 INFINITI M56 | driveline |
| 2012 INFINITI M56 | driveline |
| 2018 INFINITI Q70 | driveline |
| 2016 INFINITI Q70 | driveline |
| 2014 INFINITI Q70 | driveline |
| 2016 INFINITI Q50 | driveline |
| 2015 INFINITI Q50 | driveline |
| 2014 INFINITI Q50 | driveline |
| 2017 INFINITI Q50 | driveline |
| 2017 INFINITI Q70 | driveline |
| 2018 INFINITI Q50 | driveline |
| 2015 INFINITI Q70 | driveline |
| 2018 INFINITI Q70L | driveline |
| 2017 INFINITI Q70L | driveline |
| 2016 INFINITI Q70L | driveline |
| 2015 INFINITI Q70L | driveline |
| 2017 INFINITI Q70 Hybrid | driveline |
| 2018 INFINITI Q70 Hybrid | driveline |
| 2016 INFINITI Q70 Hybrid | driveline |
| 2015 INFINITI Q70 Hybrid | driveline |
| 2014 INFINITI Q70 Hybrid | driveline |
| 2012 INFINITI M35 Hybrid | driveline |
| 2013 INFINITI M35 Hybrid | driveline |
| Units affected | 7,222 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific sedan is included.
What's the safety risk?
A broken driveshaft can cause loss of drive power, or let the vehicle roll away while in park if the parking brake is not applied. Both conditions increase crash risk. There is no warning sign before failure. Use the parking brake every time and schedule the repair soon. Repair is free at any franchised INFINITI dealer.
What should I do?
- Check your VIN to confirm your 2011-2019 INFINITI Q70, Q70L, M56, Q50, Q70 Hybrid, or M35 Hybrid is included in this recall.
- Contact a franchised INFINITI dealer to schedule the free driveshaft replacement that addresses driveshaft fatigue and breakage.
- Bring the recall notice if you have it, and reference recall number 24V470 and INFINITI recall R24A5 or R24A7 when you call.
- Apply the parking brake every time you park until the driveshaft replacement is complete.
- Drive cautiously until the repair is complete, and contact the dealer before moving the vehicle again after any loss of drive power.
What happens at the repair
At the dealer, an INFINITI technician replaces the driveshaft covered by recall 24V470. Parts and labor are covered under the recall, and the repair is available through an INFINITI dealer. If you've already paid for a related driveshaft repair before the recall notice, INFINITI's owner notice includes reimbursement information because these vehicles are no longer under warranty. Keep repair invoices and ask INFINITI customer service or the dealer service desk how to submit the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 21, 2024 | NHTSA published the recall |
|---|---|
| June 25, 2024 | Dealer notification began |
| June 25, 2024 | Dealer notification ended |
| August 12, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| August 12, 2024 | Interim owner notification (was planned for this date) |
| August 13, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 24V470?
Recall 24V470 covers 7,222 2011-2019 INFINITI two-wheel drive vehicles with a driveshaft that can fatigue and break. A broken driveshaft can cause loss of drive power or a rollaway in park if the parking brake is not applied. INFINITI dealers will replace the driveshaft for free.
What should I do if my 2011-2019 INFINITI Q70, Q70L, M56, Q50, Q70 Hybrid, or M35 Hybrid is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V470. If it is, contact a franchised INFINITI dealer to schedule the driveshaft replacement. Reference recall number 24V470 or INFINITI recall numbers R24A5 and R24A7 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and INFINITI dealers will replace the affected driveshaft free of charge. Parts and labor are covered for vehicles included in recall 24V470.
What is the safety risk?
The safety risk is loss of drive power or a rollaway while parked. If the driveshaft breaks, the vehicle can lose propulsion while driving, or roll when left in park without the parking brake applied. Both scenarios increase crash risk under NHTSA campaign 24V470.
What if I bought the INFINITI used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. If you never received INFINITI's owner letter, which was mailed August 13, 2024, check your VIN and contact a franchised INFINITI dealer if your vehicle is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V470000 |
|---|---|
| INFINITI customer service | 1-800-662-6200 |
| NHTSA recall # | 24V470 |
| NHTSA recall # (full) | 24V470000 |
Source documents
-
Download Quarterly Report (PDF) - Download Misc. Document (PDF)
- Download Recall Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →