Recall 24V443 affects 159 2021 Ford F-150 trucks with disabled reverse lights. Repair is free at any franchised Ford dealer.
Ford is recalling 159 2021 F-150 pickups with Onboard Scales because an over-the-air body control module update left both reverse lights disabled. Without reverse lights, people around the truck are not alerted when it backs up, increasing crash risk; Ford dealers will complete the repair free of charge.
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What's wrong?
The Body Control Module, or BCM, is the truck computer that manages body functions such as exterior lighting. On the 2021 Ford F-150 with Onboard Scales, its software also carries the configuration that tells the backup lamps to turn on when the truck is shifted into reverse. Those lamps warn people behind the truck and light the area behind it.
The problem started after an over-the-air BCM software update. The update was not meant to change backup lamp operation, but it changed a configuration setting for the backup lamps from present to absent. With that setting marked absent, the BCM does not command the reverse lights to illuminate when reverse gear is selected.
There is no warning sign before failure. After the setting changes, the reverse lamps simply stay dark when the truck is in reverse, so an owner or another person behind the truck has to notice the lamps are not working.
Who's affected?
The electrical-system and backup-light listings trace to the same body control module software.
| 2021 Ford F-150 | electrical system software |
|---|---|
| 2021 Ford F-150 | Back up lights |
| Units affected | 159 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific pickup truck is included.
What's the safety risk?
Disabled reverse lights stop people nearby from seeing that the vehicle is backing up, increasing the risk of a crash. There is no warning sign before the lights fail, so check the recall status and schedule the software update soon. Repair is free at any franchised Ford dealer.
What should I do?
- Check your VIN to confirm your 2021 Ford F-150 is included in this recall.
- Contact a franchised Ford dealer to schedule the free body control module software update that restores the reverse lights.
- Bring the recall notice if Ford mailed one. If not, reference recall number 24V443 and Ford recall 24S38 when you call.
- Drive cautiously until the repair is complete. Check behind the truck before backing up because disabled reverse lights do not alert others.
- Confirm the reverse lights work after the software update before you leave the dealer.
What happens at the repair
At the dealer, a Ford technician updates the body control module software that controls the affected reverse light function. The software update and labor are free under the recall. If you already paid for this repair before the recall notice, Ford's standard reimbursement plan covers eligible documented expenses. Keep your repair paperwork and ask Ford customer service or the service desk how to submit it for review.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 14, 2024 | NHTSA published the recall |
|---|---|
| June 19, 2024 | Dealer notification began |
| June 19, 2024 | Dealer notification ended |
| June 26, 2024 | Owner notification mailed |
| July 1, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| July 1, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V443?
Recall 24V443 covers 159 2021 Ford F-150 trucks equipped with Onboard Scales. An over-the-air body control module software update disabled both reverse lights. Ford dealers will update the body control module software for free.
What should I do if my 2021 Ford F-150 is on this recall?
Check your VIN to confirm your specific truck is included in recall 24V443. If it is, contact a franchised Ford dealer to schedule the body control module software update. Reference Ford recall number 24S38 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the defect repair at no cost, and Ford's remedy says dealers will update the body control module software free of charge. Use a franchised Ford dealer for the recall work.
What is the safety risk with recall 24V443?
The safety risk is that disabled reverse lights fail to alert people nearby that the truck is backing up. That visibility loss increases crash risk. Ford's dealer remedy updates the body control module software to restore the reverse-light function.
When were owners notified about recall 24V443?
Ford mailed owner notification letters on June 26, 2024. If you bought the truck used or never received a letter, check your VIN and reference recall 24V443 or Ford recall number 24S38 when contacting a Ford dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V443000 |
|---|---|
| Ford customer service | 1-866-436-7332 |
| NHTSA recall # | 24V443 |
| NHTSA recall # (full) | 24V443000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Misc. Document (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →