Recall 24V442 affects 13,077 2023 Toyota Crown vehicles for rearview and frontview camera cases that leak. Repair is free at any franchised Toyota dealer.
Toyota is recalling 13,077 2023 Crown vehicles because the rearview or frontview camera case can separate and let water short circuit the camera. When the rearview image does not appear, the driver loses part of the view behind the vehicle, increasing crash risk; Toyota dealers will inspect and replace affected cameras free of charge.
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What's wrong?
On affected 2023 Toyota Crown vehicles, the rearview camera is the small camera at the back of the vehicle that sends an image to the in-cabin display when backing up. Some vehicles also use a front camera for low-speed visibility. These cameras help the driver see areas that are hard to judge from the seat.
The problem is in the camera case, not the display. During supplier production, the laser weld that seals the case was not strong enough. The case can separate, water can enter the camera, and the electronics can short circuit. When that happens, the display can show no camera image or a distorted image.
Toyota did not identify a warning sign before failure for owners. There is no warning sign before failure. Treat a missing or distorted camera image as the visible sign that the camera has already begun to fail.
Who's affected?
| 2023 Toyota Crown | Camera |
|---|---|
| Units affected | 13,077 |
Not every 2023 Toyota Crown sedan is on the list. Check your VIN to confirm whether your specific sedan is included.
What's the safety risk?
A rearview camera that does not show an image reduces the driver's view behind the vehicle and increases the risk of a crash. Use mirrors and direct visual checks, and schedule the recall repair soon. Repair is free at any franchised Toyota dealer.
What should I do?
- Check your VIN to confirm your 2023 Toyota Crown is included in this recall.
- Contact a franchised Toyota dealer to schedule the free camera inspection and any needed replacement for rearview and frontview cameras with water leaks or short circuits.
- Bring the recall notice if Toyota mailed one. If not, reference recall number 24V442 and Toyota recall numbers 24TB08 and 24TA08 when you call.
- Use mirrors and turn your head when backing up until the repair is complete, because the rearview camera image can be missing or distorted.
What happens at the repair
At the dealer, a Toyota technician inspects the rearview and frontview cameras covered by recall 24V442 and replaces any camera that needs replacement. The replacement parts and labor are free under the recall. If you paid out of pocket for camera repairs before the owner letter, Toyota's general reimbursement plan can cover eligible documented expenses. Bring receipts or repair paperwork to the service desk.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 14, 2024 | NHTSA published the recall |
|---|---|
| June 14, 2024 | Dealer notification began |
| June 14, 2024 | Dealer notification ended |
| July 30, 2024 | Interim owner notification (was planned for this date) |
| August 9, 2024 | Owner notification mailed |
| August 13, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
Frequently asked questions
What is recall 24V442?
Recall 24V442 covers 13,077 2023 Toyota Crown vehicles with rearview and frontview camera cases that were not welded correctly. Water can enter the camera and short circuit it, causing a blank or distorted image. Toyota dealers will inspect and replace the cameras as needed for free.
What should I do if my 2023 Toyota Crown is on this recall?
Check your VIN to confirm your specific Crown is included in recall 24V442. If it is, contact a franchised Toyota dealer to schedule the camera inspection and any needed replacement. Reference recall number 24V442 or Toyota numbers 24TB08 and 24TA08 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair the defect at no cost. Toyota dealers will inspect the rearview and frontview cameras and replace them as needed free of charge at any franchised Toyota dealer.
What is the safety risk?
The risk is reduced rear visibility when the rearview camera does not show an image. That can limit the driver's view while backing up and increase crash risk. Use mirrors and direct checks, then schedule the free Toyota dealer repair if your VIN is included.
What warning signs should I watch for?
Watch for a blank camera display or a distorted rearview or frontview camera image. The recall involves camera cases with insufficient laser welding, which can let water enter and short circuit the camera. Schedule the free dealer inspection if your VIN is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V442000 |
|---|---|
| Toyota customer service | 1-800-331-4331 |
| NHTSA recall # | 24V442 |
| NHTSA recall # (full) | 24V442000 |
Source documents
-
Download Quarterly Report (PDF) - Download Misc. Document (PDF)
- Download Owner Notice (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →