Recall 24V441 covers 35 2023-2024 Thor Motor Coach Magnitude and Omni motorcoaches with blocked emergency exit windows. Free dealer repair is available.
Thor Motor Coach is recalling 35 2023-2024 Magnitude and Omni motorcoaches because the emergency exit window can be blocked when the outside griddle is in use. A blocked exit can delay occupants getting out during an emergency and increase injury risk, and Thor Motor Coach dealers will complete the free repair.
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What's wrong?
The emergency exit window on affected 2023-2024 Thor Motor Coach Magnitude and Omni motorcoaches is meant to give occupants another way out when the normal door path is not usable. It must open into a clear space so a person can climb through it without being forced around equipment outside the coach.
On these motorcoaches, the exterior griddle option sits under the exit window. When the griddle is in use, it partially blocks the path out of that window. The problem is not the glass or latch. It is the placement of the griddle directly below the escape opening.
Thor Motor Coach lists no owner warning sign for this condition. There is no warning sign before failure. The blockage only matters when the griddle is set up and someone needs that window as an emergency exit.
Who's affected?
Covers both Magnitude and Omni motorhomes across the 2023 and 2024 model years, all tied to the same egress-window component.
| 2024 Thor Motor Coach Magnitude | body or structural component |
|---|---|
| 2024 Thor Motor Coach Omni | body or structural component |
| 2023 Thor Motor Coach Omni | body or structural component |
| 2023 Thor Motor Coach Magnitude | body or structural component |
| Units affected | 35 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
During an emergency, a blocked emergency exit window can slow occupants trying to get out of the motorhome, increasing the risk of injury. There is no warning sign before that exit access is needed, so schedule the repair soon and keep all exit paths clear. Repair is free at any franchised Thor Motor Coach dealer.
What should I do?
- Check your VIN to confirm your 2023-2024 Thor Motor Coach Magnitude or Omni is included in this recall.
- Contact a franchised Thor Motor Coach dealer to schedule the free emergency-exit-window replacement that keeps the exit clear while the outside griddle is in use.
- Bring the recall notice if Thor Motor Coach mailed one. If not, reference recall number 24V441 when you call.
- Avoid using the outside griddle until the emergency exit window has been replaced.
What happens at the repair
At the dealer, a Thor Motor Coach technician replaces the emergency exit window covered by recall 24V441. The new window keeps the emergency exit usable when the outside griddle is in use. Parts and labor are free under the recall. If you already paid for a related emergency exit window repair before the recall notice, Thor Motor Coach's general reimbursement plan covers documented expenses. Bring repair invoices and payment records to the service desk, or contact Thor Motor Coach customer service for claim instructions.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 14, 2024 | NHTSA published the recall |
|---|---|
| August 5, 2024 | Owner notification mailed |
| August 14, 2024 | Dealer notification began |
| August 14, 2024 | Dealer notification ended |
| August 14, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V441?
Recall 24V441 covers 35 2023-2024 Thor Motor Coach Magnitude and Omni motorcoaches where the emergency exit window can be blocked while the outside griddle is in use. A blocked exit can delay occupants during an emergency and increase injury risk. Dealers will replace the emergency exit window for free.
What should I do if my 2023-2024 Thor Motor Coach Magnitude or Omni is on this recall?
Check your VIN to confirm your specific motorcoach is included in recall 24V441. If it is, contact a franchised Thor Motor Coach dealer to schedule the emergency exit window replacement. Reference recall number 24V441 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Thor Motor Coach dealers will replace the emergency exit window free of charge. Parts and labor are covered for included 2023-2024 Magnitude and Omni motorcoaches.
Is it safe to use the outside griddle before the recall repair?
Use caution around the outside griddle until the recall repair is complete. The defect involves the emergency exit window being blocked while the griddle is in use, which can delay escape during an emergency. Ask the dealer for repair timing when you schedule service.
When were owners notified about recall 24V441?
Thor Motor Coach mailed owner notification letters on August 5, 2024. If you bought the motorcoach used or never received a letter, check your VIN and call Thor Motor Coach customer service at 1-877-500-1020 or a franchised dealer with recall number 24V441.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V441000 |
|---|---|
| Thor Motor Coach customer service | 1-877-500-1020 |
| NHTSA recall # | 24V441 |
| NHTSA recall # (full) | 24V441000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →