Recall 24V440 affects 209 2023-2024 Ford Escape vehicles for a misaligned cruise-control radar module. Repair is free at any franchised Ford dealer.
Ford is recalling 209 2023-2024 Escape two-wheel drive vehicles with adaptive cruise control because the cruise control radar module was misaligned during production. The misaligned radar can treat an overhead object as something in the vehicle's path, unexpectedly slow or stop the vehicle, and reduce other radar-based safety functions; Ford dealers will complete the free repair.
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What's wrong?
The cruise control module on the 2023-2024 Ford Escape is the radar unit used by adaptive cruise control. In normal driving, it looks ahead, reads traffic in front of the SUV, and helps the system maintain a set following distance. The module has to be aimed correctly for those readings to line up with the road.
On affected two-wheel-drive Escapes, the radar module was calibrated with the front radar calibration board in the wrong position. Ford traced the issue to production setup, where the board was not centered on the radar module during calibration. That leaves the module misaligned, so the adaptive cruise control system is not set within specification.
There is no warning sign before failure. The problem is alignment, not a part that wears out or makes noise, so an owner can have no clear clue before the adaptive cruise control feature fails to operate as intended.
Who's affected?
Both model years point to the same adaptive cruise control component.
| 2023 Ford Escape | Adaptive cruise control |
|---|---|
| 2024 Ford Escape | Adaptive cruise control |
| Units affected | 209 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
A misaligned radar module can make Adaptive Cruise Control treat an overhead object as if it is in the vehicle's path, unexpectedly slowing or stopping the Escape. Pre-Collision Assist, Forward Collision Warning, and Auto Emergency Braking also lose or have reduced function, increasing crash risk. There is no warning sign before this happens. Repair is free at any franchised Ford dealer.
What should I do?
- Check your VIN to confirm your 2023-2024 Ford Escape is included in this recall.
- Contact a franchised Ford dealer to schedule the free radar-module angle adjustment that corrects the misaligned adaptive-cruise-control radar.
- Bring the recall notice if Ford mailed one. If not, reference recall number 24V440 and Ford recall 24S39 when you call.
- Drive cautiously until the repair is complete. Watch for unexpected slowing from adaptive cruise control and leave extra following distance.
What happens at the repair
At the dealer, a Ford technician adjusts the angle of the adaptive cruise control radar module so it is aimed correctly. The recall repair is free, and parts and labor are covered under campaign 24V440. Ford's standard reimbursement plan covers documented costs for owners who paid for the same remedy before the recall notice. Bring the related repair invoice or payment paperwork to the Ford service desk so the dealer can explain the claim process.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 14, 2024 | NHTSA published the recall |
|---|---|
| June 14, 2024 | Dealer notification began |
| June 14, 2024 | Dealer notification ended |
| July 1, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| July 1, 2024 | Interim owner notification (was planned for this date) |
| July 3, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 24V440?
Recall 24V440 covers 209 2023-2024 Ford Escape two-wheel drive vehicles with adaptive cruise control. The cruise control radar module was misaligned during production, which can make the vehicle unexpectedly slow or stop. Ford dealers will adjust the radar module angle for free.
What should I do if my 2023-2024 Ford Escape is on this recall?
Check your VIN to confirm your specific Escape is included in recall 24V440. If it is, contact a franchised Ford dealer to schedule the radar module adjustment. Reference Ford recall number 24S39 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Ford will adjust the cruise control radar module angle free of charge at any franchised Ford dealer.
Is it safe to drive my Ford Escape before the repair?
Ford has not issued a do-not-drive instruction for recall 24V440. Until the radar module angle is adjusted, stay ready to brake and do not rely on adaptive cruise control, Pre-Collision Assist, Forward Collision Warning, or Auto Emergency Braking as the repair path.
When did Ford send owner notices for recall 24V440?
Ford mailed owner notification letters on July 3, 2024. If you bought the Escape used or never received a letter, check your VIN and give the dealer Ford recall number 24S39 when you schedule service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V440000 |
|---|---|
| Ford customer service | 1-866-436-7332 |
| NHTSA recall # | 24V440 |
| NHTSA recall # (full) | 24V440000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →