Recall 24V431 covers 180 2021-2024 Endera School Bus vehicles with missing seat anchorage washers. Repair is free at any franchised Endera dealer.
Endera is recalling 180 2021-2024 Endera School Bus vehicles because seat assemblies were installed without reinforcing washers on the floor anchorage bolt. Without that reinforcement, a seat anchorage can detach and let the seat move during a crash, increasing injury risk; Endera dealers will complete the free repair.
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What's wrong?
The passenger seat anchorage washer is a small reinforcing washer used where the passenger seat frame bolts to the school bus floor. It spreads crash and belt loads across the floor attachment instead of leaving the floor anchorage bolt to carry that force alone. The seat depends on that reinforcement to hold its position during a crash.
On affected 2021-2024 Endera School Bus units, the seat assembly was installed without that reinforcing washer on the floor anchorage bolt. Without the washer, force is concentrated at the bolt and floor attachment instead of being spread across a reinforced surface. That weaker attachment is why the seat assembly failed the required pull test for school bus passenger seating and crash protection.
There is no warning sign before failure. A missing washer is hidden at the floor anchorage, so an owner or driver is unlikely to notice the problem during normal use.
Who's affected?
The same passenger seat anchorage washer is tied to the 2021, 2022, 2023, and 2024 School Bus model years.
| 2024 Endera School Bus | seat belt |
|---|---|
| 2023 Endera School Bus | seat belt |
| 2022 Endera School Bus | seat belt |
| 2021 Endera School Bus | seat belt |
| Units affected | 180 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
If the seat anchorage lacks reinforcement, it can detach during a crash and let the seat move, increasing the risk of injury. Keep passengers seated and belted, and schedule the dealer inspection and washer repair soon. Repair is free at any franchised Endera dealer.
What should I do?
- Check your VIN to confirm your 2021-2024 Endera School Bus is included in this recall.
- Contact a franchised Endera dealer to schedule the free seat-anchorage inspection and reinforcing-washer installation for the floor bolts.
- Bring the owner letter if Endera mailed one. If not, reference recall number 24V431 when you call.
- Keep the bus out of student service until the seating anchorage has been inspected and the floor-bolt washers are installed.
What happens at the repair
At the dealer, an Endera technician inspects the seat floor anchorage bolts and installs reinforcing washers on the floor bolts where they are missing. The recall repair is free, and parts and labor are covered. Endera says reimbursement will be processed for recall work. If you already paid for the same washer or floor bolt repair, contact Endera customer service with your repair paperwork and ask how to submit it for review.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 12, 2024 | NHTSA published the recall |
|---|---|
| June 17, 2024 | Interim owner notification (was planned for this date) |
| July 3, 2024 | Dealer notification began |
| August 16, 2024 | Dealer notification ended |
| November 11, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 24V431?
Recall 24V431 covers 180 2021-2024 Endera School Bus vehicles with seat assemblies that were installed without reinforcing washers on a floor anchorage bolt. Without that reinforcement, the anchorage can detach in a crash, increasing injury risk. Endera dealers will inspect and install the washers for free.
What should I do if my 2021-2024 Endera School Bus is on this recall?
Check your VIN to confirm your specific bus is included in recall 24V431. If it is, contact an Endera dealer to schedule inspection of the seat assembly anchorage and installation of reinforcing washers as needed. Reference recall 24V431 and Endera customer service at 419-523-3593.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Endera dealers will inspect the seat assembly floor anchorage bolts and install reinforcing washers as needed free of charge.
What is the safety risk in recall 24V431?
The risk is seat movement during a crash. The affected school bus seat assembly lacks reinforcing washers at the floor anchorage bolt, so the anchorage can detach under crash forces. That movement increases the risk of injury to passengers.
When were owners notified about this Endera recall?
Endera mailed owner notification letters by November 11, 2024. The remedy is available, so owners with an included VIN can contact an Endera dealer for the free inspection and washer installation.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V431000 |
|---|---|
| Endera customer service | 419-523-3593 |
| NHTSA recall # | 24V431 |
| NHTSA recall # (full) | 24V431000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →