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Do not drive Campaign 24V423 Posted June 9, 2024 3 units

2025 Volvo Vn Recall 24V423: Tie Rod Ball Stud Failure

Recall 24V423 affects 3 2025 Volvo Vn trucks for tie rod studs that can fail. Do not drive. Free repair at any franchised Volvo dealer.

Do not drive

A sudden loss of steering control increases the risk of a crash, and there is no warning sign before it happens. Do not drive this 2025 Volvo Vn, even for short trips, until the tie rod ends have been inspected and the remedy is complete. Ask the dealer about towing if the vehicle must move. Repair is free at any franchised Volvo dealer.

Volvo is recalling 3 2025 Vn trucks under recall 24V423 because the tie rod assemblies can include an improperly heat-treated ball stud that can fail, causing a sudden loss of steering control. Do not drive the truck if your VIN is included; Volvo dealers will complete the recall repair free of charge.

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What's wrong?

The tie rod assembly on a 2025 Volvo Vn truck is part of the steering linkage at the front axle. It connects steering movement to the wheels so the truck points where the driver turns the wheel. Inside the tie rod end, a ball stud lets the linkage move through suspension travel while still holding the steering connection.

On the affected trucks, the ball stud inside the tie rod assembly went through the wrong heat treatment process. Heat treatment is supposed to harden the metal to the right strength. The supplier mixed experimental ball studs with production parts, and those parts were installed in front axle assemblies. A ball stud with the wrong hardness can break, and if it breaks, the steering linkage loses its connection and the driver can suddenly lose steering control.

There is no warning sign before failure. The driver should not expect a noise, warning light, or gradual change in steering feel before the part breaks.

Who's affected?

2025 Volvo Vn tie rod (steering linkage)
Units affected3
Field incidentsNHTSA has logged no field incidents to date.

Not every 2025 Volvo Vn truck is on the list. Check your VIN to confirm whether your specific truck is included.

What's the safety risk?

A sudden loss of steering control increases the risk of a crash, and there is no warning sign before it happens. Do not drive this 2025 Volvo Vn, even for short trips, until the tie rod ends have been inspected and the remedy is complete. Ask the dealer about towing if the vehicle must move. Repair is free at any franchised Volvo dealer.

What should I do?

  1. Check your VIN to confirm your 2025 Volvo Vn is included in this recall.
  2. Do not drive the truck until the tie rod end inspection and repair are complete.
  3. Arrange a tow if the truck must be moved to the dealer; do not drive it there yourself.
  4. Contact a franchised Volvo dealer to schedule the free tie rod end inspection and replacement for the steering-control defect.
  5. Bring the recall notice if you have it. If not, reference recall number 24V423 when you call.

What happens at the repair

Do not drive the truck until the recall repair is complete. At the dealer, a Volvo technician inspects the tie rod ends and replaces them if the inspection shows they need replacement. The recall repair is free, and parts and labor are covered. If you've already paid out of pocket for a related tie rod end repair, the manufacturer's standard reimbursement plan covers documented expenses. Bring your repair paperwork and receipts to the service desk when you arrive.

ReimbursementReimbursement available

Timeline

June 9, 2024 NHTSA published the recall
June 12, 2024 Dealer notification began
June 12, 2024 Dealer notification ended
June 18, 2024 Owner notification mailed
July 5, 2024 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 24V423?

Recall 24V423 covers 3 2025 Volvo Vn trucks with tie rod assemblies that contain an improperly heat-treated ball stud. The ball stud can fail and cause a sudden loss of steering control, increasing crash risk. Do not drive the truck until Volvo completes the repair.

What should I do if my 2025 Volvo Vn is on this recall?

Check your VIN to confirm your specific truck is included in recall 24V423. If it is, do not drive it. Call a franchised Volvo dealer and reference recall RVXX2404. The dealer will inspect the tie rod ends and replace them as needed for free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Volvo dealers will inspect and replace the tie rod ends as needed free of charge. Do not drive the truck until that repair is complete.

What does 'do not drive' mean for this Volvo recall?

Do not drive the truck until the remedy has been completed. The recall involves a steering linkage part that can fail and cause a sudden loss of steering control. If the truck has to move, call the Volvo dealer and ask how they want it transported.

When were owners notified about recall 24V423?

Volvo mailed owner notification letters on June 18, 2024. If you bought the truck used or never received a letter, check your VIN and call a franchised Volvo dealer with recall number RVXX2404. Volvo Trucks customer service is 1-800-528-6586.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/24V423000
Volvo customer service1-800-528-6586
NHTSA recall #24V423
NHTSA recall # (full)24V423000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →