Recall 24V416 affects 266 2021-2024 Ram Promaster vehicles with a missing side door beam and incorrect tire placards. Free repair at franchised Ram dealers.
Ram is recalling 266 2021-2024 Promaster vans because a side door beam is missing and the tire placard lists incorrect seating capacity. The missing beam can reduce occupant protection in a crash, and incorrect seating information can lead to improper loading; Ram dealers will inspect the vehicle and complete the free repair.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The second-row seat kit in affected 2021-2024 Ram Promaster vans changes the rear passenger area and relies on the side door structure around it. A side door beam is a reinforcement inside the side door. Its job is to help the door meet side-impact protection requirements when that seating position is present.
On these vans, the build configuration left out that side door beam and also used a tire placard with incorrect seating capacity information. The label matters because it tells owners and service staff how the van is configured for seats, tires, and loading. Without the added beam and correct placard, the van does not match the safety configuration required for that rear seat setup.
There is no warning sign before failure. An owner will not hear, feel, or see a mechanical symptom that points to the missing beam or incorrect placard.
Who's affected?
The affected equipment is the same rear seat kit across 2021-2024, tied to body structure, rear seat assembly, and vehicle label items.
| 2024 Ram Promaster | body structure |
|---|---|
| 2024 Ram Promaster | seat assembly |
| 2024 Ram Promaster | vehicle label (placard or certification) |
| 2023 Ram Promaster | body structure |
| 2023 Ram Promaster | seat assembly |
| 2023 Ram Promaster | vehicle label (placard or certification) |
| 2022 Ram Promaster | body structure |
| 2022 Ram Promaster | seat assembly |
| 2022 Ram Promaster | vehicle label (placard or certification) |
| 2021 Ram Promaster | body structure |
| 2021 Ram Promaster | seat assembly |
| 2021 Ram Promaster | vehicle label (placard or certification) |
| Units affected | 266 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
A missing side door beam leaves less side impact protection in a crash, increasing injury risk. Wrong seating capacity information can lead to improper loading, which also increases injury risk in a crash. There is no warning sign for this defect. Schedule the recall repair soon. Repair is free at any franchised Ram dealer.
What should I do?
- Check your VIN to confirm your 2021-2024 Ram Promaster is included in this recall.
- Contact your nearest franchised Ram dealer to schedule the free side-door-beam installation and tire-placard overlay, which add the missing side-impact structure and correct the seating-capacity label.
- Bring the recall notice if you have it. If not, reference recall number 24V416 when you call.
- Avoid relying on the current seating-capacity label until the dealer applies the corrected overlay.
- Confirm the dealer has completed both parts of the repair before putting the van back into normal service.
What happens at the repair
At the dealer, a Ram technician installs the missing side door beam and applies an overlay label to correct the tire placard seating capacity information. The recall repair is free, with parts and labor covered. FCA US offers reimbursement for owners who already paid to repair the same problem before the recall notice. Follow the owner letter instructions and send FCA US the original receipt or other proof of payment so the expense can be confirmed.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 6, 2024 | NHTSA published the recall |
|---|---|
| July 26, 2024 | Dealer notification began |
| July 26, 2024 | Dealer notification ended |
| July 26, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| July 26, 2024 | Interim owner notification (was planned for this date) |
| August 1, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 24V416?
Recall 24V416 covers 266 2021-2024 Ram Promaster vans missing a side door beam and carrying an incorrect tire placard for seating capacity. The missing beam can reduce occupant protection in a crash, and Ram dealers will install the beam and apply an overlay label for free.
What should I do if my 2021-2024 Ram Promaster is on this recall?
Check your VIN to confirm your specific van is included in recall 24V416. If it is, contact a franchised Ram dealer to schedule the door-beam installation and tire-placard overlay. Reference recall number 24V416 or Ram recall 53B when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Ram dealers will install the missing side door beam and apply the corrected tire-placard overlay free of charge.
What is the safety risk in recall 24V416?
The safety risk is reduced crash protection and incorrect loading information. A missing side door beam can leave occupants with less side-impact protection in a crash. The incorrect seating-capacity label can also lead to improper loading, which increases injury risk in a crash.
What if I bought my Ram Promaster used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific 2021-2024 Ram Promaster is included, then contact a franchised Ram dealer and reference recall 24V416 or Ram recall 53B.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V416000 |
|---|---|
| Ram customer service | 1-800-853-1403 |
| NHTSA recall # | 24V416 |
| NHTSA recall # (full) | 24V416000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Misc. Document (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →