Recall 24V404 affects 6,864 2023 Fisker Ocean vehicles because software can unexpectedly cut drive power. Fisker provides the free OTA update.
Fisker is recalling 6,864 2023 Ocean vehicles under recall 24V404 because Motor Control Unit and Vehicle Control Unit software can unexpectedly put the vehicle into safe state protection mode and cut drive power. A loss of drive power increases crash risk, and Fisker dealers will complete the free repair.
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What's wrong?
The 2023 Fisker Ocean uses a Motor Control Unit and Vehicle Control Unit to manage how electric power becomes drive torque at the wheels. In plain terms, those modules read driver commands and powertrain signals, then tell the propulsion system how much motor power to deliver.
On affected Ocean vehicles, the software thresholds for the torque safety monitor are set in a way that can trigger safe state protection mode during a unique driving scenario. When that happens, the vehicle loses motor power, torque drops, and the Ocean rolls to a stop instead of continuing under its own power. Fisker's remedy software changes those torque safety monitor thresholds, according to NHTSA campaign 24V404.
There is no warning sign before the failsafe mode activates. The powertrain warning lights come on only after the vehicle has already entered that safe state protection mode, so the first thing an owner notices can be the sudden loss of drive power.
Who's affected?
| 2023 Fisker Ocean | high-voltage traction battery |
|---|---|
| Units affected | 6,864 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
A loss of drive power increases the risk of a crash. There is no warning before failsafe mode activates; powertrain warning lights appear only after the vehicle has entered failsafe mode. Schedule the software update soon. Repair is free at any franchised Fisker dealer.
What should I do?
- Check your VIN to confirm your 2023 Fisker Ocean is included in this recall.
- Contact Fisker customer service at 1-844-347-5371 to confirm the free OTA software update is ready for your vehicle.
- Install the free MCU and VCU software update that fixes the unexpected safe-state mode and loss of drive power.
- Reference recall number 24V404 and Fisker recall TSB10032403 when you contact Fisker.
- Drive cautiously until the software update is installed, and stop in a safe place if the vehicle loses drive power.
What happens at the repair
The recall repair is a free over-the-air software update to the MCU and VCU software. Once installed, the updated software addresses the unexpected safe state protection mode that can cause loss of drive power. Parts and labor are covered because this is a recall remedy. Fisker mailed owner letters on June 13, 2024. If you already paid for a related software repair before the recall notice, Fisker's reimbursement plan on file covers documented expenses. Keep invoices or repair paperwork and contact Fisker customer service to start the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 5, 2024 | NHTSA published the recall |
|---|---|
| June 5, 2024 | Dealer notification began |
| June 5, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| June 13, 2024 | Owner notification mailed |
| June 30, 2024 | Dealer notification ended |
| June 30, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V404?
Recall 24V404 covers 6,864 2023 Fisker Ocean vehicles with MCU and VCU software that can put the vehicle into safe state protection mode unexpectedly, causing loss of drive power. Fisker will provide a free over-the-air software update for the MCU and VCU.
What should I do if my 2023 Fisker Ocean is on this recall?
Check your VIN to confirm your specific Ocean is included in recall 24V404. If it is, make sure the free Fisker over-the-air MCU and VCU software update is installed. Contact Fisker customer service at 1-844-347-5371 if you need help with the update.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair recall defects at no cost, and Fisker will release the MCU and VCU software update free of charge. For this recall, the remedy is an over-the-air update rather than a parts replacement.
What is the safety risk?
The safety risk is loss of drive power while driving. Fisker reports that the MCU and VCU software can trigger safe state protection mode unexpectedly, causing loss of drive power and increasing crash risk. The free software update addresses that defect.
When were owners notified about recall 24V404?
Fisker mailed owner notification letters on June 13, 2024. If you bought the vehicle used or never received a letter, check your VIN to confirm whether your specific 2023 Ocean is included, then contact Fisker customer service with recall number 24V404.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V404000 |
|---|---|
| Fisker customer service | 1-844-347-5371 |
| NHTSA recall # | 24V404 |
| NHTSA recall # (full) | 24V404000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
- Download Owner Notice (PDF)
- Download Recall Document (PDF) (PDF)
- Download Misc. Document (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →