Recall 24V402 covers 541 2025 Freightliner-serviced trucks and chassis for tie rod ball joint studs that can break. Repair is free at franchised Freightliner dealer.
Freightliner is recalling 541 2025 Cascadia, 108SD, 114SD, Business Class M2, 47X, 49X, S2RV and S2C vehicles because the front axle tie rod ball joint studs can crack and break. Tie rod separation can cause a sudden loss of steering control and increase crash risk, and Freightliner dealers will complete the repair free of charge.
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What's wrong?
The tie rod is part of the front steering linkage on these 2025 Freightliner 114SD, 49X, S2RV, 47X, S2C, 108SD, Cascadia, and Business Class M2 trucks, buses, cabs, and chassis. It connects steering movement to the front axle so the wheels turn together and stay aligned when the driver steers. The ball joint stud is the pivoting pin at the end of that linkage, and it has to hold steering loads without cracking.
On affected vehicles, some ball studs in the front axle tie rod assembly were not heat treated properly by a sub-supplier. Heat treatment is the process that gives the metal its intended strength. Because that process was wrong, the stud can crack and break, allowing the tie rod to separate instead of keeping the steering linkage connected.
There is no warning sign before failure. The driver is not expected to get a reliable noise, light, or steering feel before the stud breaks.
Who's affected?
Covers eight commercial truck and chassis models in the 2025 model year, all tied to the same steering-linkage tie rod assembly.
| 2025 Freightliner 114SD | tie rod (steering linkage) |
|---|---|
| 2025 Western Star 49X | tie rod (steering linkage) |
| 2025 Fccc S2RV | tie rod (steering linkage) |
| 2025 Western Star 47X | tie rod (steering linkage) |
| 2025 Fccc S2C | tie rod (steering linkage) |
| 2025 Freightliner 108SD | tie rod (steering linkage) |
| 2025 Freightliner Cascadia | tie rod (steering linkage) |
| 2025 Freightliner Business Class M2 | tie rod (steering linkage) |
| Units affected | 541 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
Tie rod separation can cause a sudden loss of steering control and increase the risk of a crash. There is no warning sign before failure, so confirm whether your VIN is included and schedule the recall repair soon. Repair is free at any franchised Freightliner dealer.
What should I do?
- Check your VIN to confirm your 2025 Freightliner 114SD, 49X, S2RV, 47X, S2C, 108SD, Cascadia, or Business Class M2 is included in this recall.
- Contact a franchised Freightliner dealer to schedule the free tie rod assembly replacement that addresses front axle tie rod ball joint stud cracking and tie rod separation.
- Bring the owner letter if you have it, and reference recall number 24V402 when you call.
- Drive cautiously until the repair is complete, and stop using the vehicle if the steering feels loose or changes suddenly.
What happens at the repair
At the dealer, a Freightliner technician replaces the tie rod assembly covered by recall 24V402. The replacement parts and labor are free under the recall. If you already paid for a related tie rod repair before receiving the owner letter, use the reimbursement instructions in that letter and work through an authorized Freightliner dealer. Bring any repair paperwork the service desk asks for so the dealer can process the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 4, 2024 | NHTSA published the recall |
|---|---|
| June 24, 2024 | Dealer notification began |
| June 24, 2024 | Dealer notification ended |
| July 25, 2024 | Owner notification mailed |
| August 3, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| August 3, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V402?
Recall 24V402 covers 541 2025 Freightliner 114SD, 49X, S2RV, 47X, S2C, 108SD, Cascadia, and Business Class M2 vehicles. The front axle tie rod ball joint studs can crack and break, which can separate the tie rod and cause sudden loss of steering control.
What should I do if my 2025 Freightliner 114SD, 49X, S2RV, 47X, S2C, 108SD, Cascadia, or Business Class M2 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V402. If it is, contact a franchised Freightliner dealer to schedule the tie rod assembly replacement. Reference recall number 24V402 and DTNA recall number D24R6 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and DTNA says dealers will replace the tie rod assembly free of charge. Parts and labor are covered at a franchised Freightliner dealer.
What is the safety risk?
The safety risk is sudden loss of steering control. If the front axle tie rod ball joint studs crack and break, the tie rod can separate, increasing crash risk. The repair path is to have the dealer replace the tie rod assembly for free.
When were owner letters mailed?
DTNA mailed owner notification letters on July 25, 2024. If you did not receive a letter, check your VIN because mail can miss second owners, fleet transfers, or address changes. You can also call DTNA customer service at 800-745-8000.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V402000 |
|---|---|
| Freightliner customer service | 800-745-8000 |
| NHTSA recall # | 24V402 |
| NHTSA recall # (full) | 24V402000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →