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Campaign 24V390 Posted June 3, 2024 54 units

2023 Gillig Low Floor Recall 24V390: Fuel Hose Leak

Recall 24V390 covers 54 2023 Gillig Low Floor buses for leaking remote fuel filter hoses. Free repair at any franchised Gillig dealer.

Gillig is recalling 54 2023 Low Floor buses equipped with Cummins L9 diesel engines because remote fuel filter hoses were not crimped tightly enough. The hoses can disconnect and leak fuel, which raises the risk of fire or engine stall, and Gillig dealers will complete the recall repair free of charge.

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What's wrong?

The remote fuel filter hose on a 2023 Gillig Low Floor bus carries diesel fuel through the Cummins L9 engine fuel system. It uses quick-connect fittings and a crimped connector to keep the hose attached while the engine vibrates, heats, and runs under fuel pressure. When that connection holds, the engine gets a steady fuel supply.

In the recalled buses, the hose connector crimp is not tight enough to retain the hose. The hose can separate from the fitting and leak diesel fuel. That leak cuts fuel supply to the engine, which can lead to an engine stall. Leaked fuel also raises the risk of fire.

There is no warning sign before failure. A driver or maintenance crew first notices the problem only after fuel odor, visible fuel, engine power loss, or a stall has already started.

Who's affected?

2023 Gillig Low Floor fuel system
Units affected54
Field incidentsNHTSA has logged no field incidents to date.

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.

What's the safety risk?

A fuel leak near an ignition source increases the risk of fire. Loss of fuel can also stall the engine and increase crash risk. If your VIN is included, schedule the hose replacement soon and ask Gillig about safe use until the work is done. Repair is free at any franchised Gillig dealer.

What should I do?

  1. Check your VIN to confirm your 2023 Gillig Low Floor bus is included in this recall.
  2. Contact a franchised Gillig dealer to schedule the free remote fuel filter hose replacement.
  3. Tell the dealer the hoses can disconnect, leak fuel, or reduce fuel supply to the engine, and reference recall number 24V390 when you call.
  4. Bring the recall notice if you have it.
  5. Stop operating the bus if you see a fuel leak or the engine stalls, and contact Gillig before moving it.

What happens at the repair

At the dealer, a Gillig technician replaces the remote fuel filter hoses covered by the recall. The replacement parts and labor are free under the recall. Out-of-pocket repairs already paid are handled through the manufacturer's limited warranty, not through a separate reimbursement program, because earlier product failures would have been covered by that warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.

ReimbursementWarranty coverage applies

Timeline

June 3, 2024 NHTSA published the recall
June 21, 2024 Owner notification mailed
July 21, 2024 Dealer notification began
July 21, 2024 Dealer notification ended
July 21, 2024 VIN-searchable in NHTSA's database Check your VIN to see whether this recall applies to your specific vehicle.
July 21, 2024 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 24V390?

Recall 24V390 covers 54 2023 Gillig Low Floor buses equipped with Cummins L9 diesel engines and remote fuel filter hoses that were not crimped enough. The hoses can disconnect, leak fuel, reduce fuel supply, and stall the engine. Cummins will replace the hoses for free.

What should I do if my 2023 Gillig Low Floor is on this recall?

Check your VIN to confirm your specific bus is included in recall 24V390. If it is, contact Gillig customer service at 1-510-264-5073 or a franchised Gillig service location to arrange the remote fuel filter hose replacement. Reference recall 24V390 when you call.

Is the recall repair free?

Yes. Federal recall law requires the recall repair at no cost to the owner. For recall 24V390, Cummins will replace the affected remote fuel filter hoses free of charge, with parts and labor covered through the recall remedy.

What is the safety risk?

The safety risk is fuel leakage and engine stall. A fuel leak near an ignition source increases the risk of fire, and reduced fuel supply can cause the engine to stall, increasing crash risk. The repair path is replacement of the remote fuel filter hoses.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/24V390000
Gillig customer service1-510-264-5073
NHTSA recall #24V390
NHTSA recall # (full)24V390000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →