Recall 24V371 affects 18 2023 Mercedes-Benz AMG C43 vehicles for a seat wiring routing defect. Repair is free at any franchised Mercedes-Benz dealer.
Mercedes-Benz is recalling 18 2023 AMG C43 4MATIC vehicles equipped with AMG Performance seats because the seat wiring harness can be routed incorrectly and damaged when the seat is fully reclined. A damaged harness can stop the seat-mounted air bags from deploying as intended in a crash, and Mercedes-Benz dealers will complete the repair free of charge.
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What's wrong?
The seat electrical wiring harness in the 2023 Mercedes-Benz AMG C43 with AMG Performance seats carries electrical power and signals between the seat and the rest of the vehicle. That wiring helps seat features communicate with safety systems, including the thorax-pelvis side airbag and PRESAFE impulse side airbag. The harness has to stay clear of the seat frame as the seat moves and reclines.
On affected vehicles, the harness was routed with too little distance between the seat frame and its fastening point. When the seat is fully reclined, the frame can contact the harness. That contact can damage the harness and wiring, which can affect operation of the side airbag systems tied to the seat.
If the wiring is damaged, the driver can see a red airbag malfunction warning message in the instrument cluster. Treat that warning as a sign that the seat wiring needs dealer inspection.
Who's affected?
Covers the seat assembly and wiring for the same seat electrical wiring harness.
| 2023 Mercedes-Benz AMG C43 | seat assembly |
|---|---|
| 2023 Mercedes-Benz AMG C43 | wiring |
| Units affected | 18 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific sedan is included.
What's the safety risk?
A damaged wiring harness can keep the seat-mounted air bags from deploying as intended during a crash, increasing the risk of injury. A red air bag malfunction message in the instrument cluster means the wiring needs dealer attention. Schedule the inspection and harness rerouting soon. Repair is free at any franchised Mercedes-Benz dealer.
What should I do?
- Check your VIN to confirm your 2023 Mercedes-Benz AMG C43 is included in this recall.
- Contact a franchised Mercedes-Benz dealer to schedule the free seat wiring harness inspection and rerouting, which protects the seat air bags from a damaged harness.
- Bring the recall notice if Mercedes-Benz mailed one. If not, reference recall number 24V371 when you call.
- Avoid fully reclining the AMG Performance seat until the repair is complete.
What happens at the repair
At the dealer, a Mercedes-Benz technician inspects the AMG Performance seat wiring harness and reroutes it if the routing is incorrect. The repair is free under the recall, with parts and labor covered. Out-of-pocket repairs already paid are handled through the new vehicle warranty, not through a separate reimbursement program, since the involved vehicles remained under warranty and were not previously subject to this condition. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| May 24, 2024 | NHTSA published the recall |
|---|---|
| June 3, 2024 | Dealer notification began |
| July 12, 2024 | Owner notification mailed |
| July 12, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| July 12, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V371?
Recall 24V371 covers 18 2023 Mercedes-Benz AMG C43 vehicles equipped with AMG Performance seats. The seat wiring harness can be routed incorrectly and become damaged when the seat is fully reclined. Mercedes-Benz dealers will inspect and reroute the wiring harness for free.
What should I do if my 2023 Mercedes-Benz AMG C43 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V371. If it is included, call a franchised Mercedes-Benz dealer to schedule the seat wiring harness inspection and rerouting. Reference recall 24V371 or Mercedes-Benz recall 2024060009 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost. For recall 24V371, Mercedes-Benz dealers will inspect the seat wiring harness and reroute it for free when the vehicle is included.
What is the safety risk?
The safety risk is that a damaged seat wiring harness can prevent the air bags installed in the seats from deploying as intended during a crash. That increases injury risk. The dealer repair addresses the wiring route so the seat air bags can work as designed.
When were owners notified about recall 24V371?
Mercedes-Benz mailed owner notification letters on July 12, 2024. The letter tells owners how to arrange the free dealer inspection and wiring harness rerouting. Owners can also contact Mercedes-Benz customer service at 1-800-367-6372 with recall number 2024060009.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V371000 |
|---|---|
| Mercedes-Benz customer service | 1-800-367-6372 |
| NHTSA recall # | 24V371 |
| NHTSA recall # (full) | 24V371000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →