Recall 24V368 affects 109,283 2020-2024 Lincoln Aviator SUVs for rearview camera flicker or distortion. Repair is free at any franchised Lincoln dealer.
Lincoln is recalling 109,283 2020-2024 Aviator SUVs because electromagnetic interference from a cell phone can make the rearview camera image flicker or distort. Reduced rear visibility increases the risk of a crash, and the free repair is available through Lincoln dealers.
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What's wrong?
The APIM in the 2020-2024 Lincoln Aviator is the infotainment module that helps send the rearview camera picture to the center display. When the SUV is shifted into reverse, the camera feed has to stay clear so the driver can see what is behind the vehicle. That display function is the part of the system affected by this recall.
On affected Aviators, the connector placement on the APIM printed circuit board leaves the video circuit with lower electrical resistance than designed. That makes the camera signal vulnerable to electromagnetic interference from a cell phone inside the vehicle. Ford traced the concern to phone radio signals in the 1.6GHz to 2.7GHz band, especially when a phone is close to the APIM near the console cupholder area.
The warning sign is the rearview camera display itself. While reversing, the image can flicker, look distorted, or show poor video quality, and avoiding cell phone use while backing up helps prevent the condition from occurring.
Who's affected?
Covers five Aviator model years tied to the same Sync 3.2V2 display function.
| 2024 Lincoln Aviator | Display function |
|---|---|
| 2023 Lincoln Aviator | Display function |
| 2020 Lincoln Aviator | Display function |
| 2021 Lincoln Aviator | Display function |
| 2022 Lincoln Aviator | Display function |
| Units affected | 109,283 |
| Field incidents | NHTSA has logged 484 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific SUV.
What's the safety risk?
If the rear camera flickers or shows distortion, rear visibility is reduced and the risk of a crash increases while backing up. Avoid cell phone use while reversing until the repair is complete, and use mirrors plus a direct look behind the vehicle. Repair is free at any franchised Lincoln dealer.
What should I do?
- Check your VIN to confirm your 2020-2024 Lincoln Aviator is included in this recall.
- Contact a franchised Lincoln dealer to schedule the free APIM shielding repair that addresses cell-phone interference that can distort the rearview camera image.
- Bring the recall notice if Lincoln mailed one, or reference recall number 24V368 when you call.
- Avoid using cell phones while reversing until the APIM shielding repair is complete.
What happens at the repair
At the dealer, a Lincoln technician installs shielding on the accessory protocol image module, the APIM, to protect the rearview camera image from cell phone interference. The recall repair is free, with parts and labor covered. Until the repair is complete, do not use a cell phone while reversing. Ford's general reimbursement plan covers eligible owner-paid repairs completed before the recall notice. Bring APIM repair receipts or other prior repair documentation to the service desk.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 24, 2024 | NHTSA published the recall |
|---|---|
| July 2, 2024 | Dealer notification began |
| July 2, 2024 | Dealer notification ended |
| July 8, 2024 | Interim owner notification (was planned for this date) |
| October 23, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 24V368?
Recall 24V368 covers 109,283 2020-2024 Lincoln Aviator vehicles with an accessory protocol image module problem. Electromagnetic interference from a cell phone in the vehicle can make the rearview camera image flicker or become distorted. Lincoln dealers install APIM shielding for free.
What should I do if my 2020-2024 Lincoln Aviator is on this recall?
Check your VIN to confirm your specific Aviator is included in recall 24V368. If it is, contact a franchised Lincoln dealer to schedule the APIM shielding repair. Until the repair is complete, Ford advises owners not to use cell phones while reversing.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Lincoln dealers will install shielding on the accessory protocol image module free of charge. Reference recall 24V368 or Ford recall number 24S35 when you call.
What is the safety risk?
The safety risk is reduced rear visibility while backing up. A flickering or distorted rearview camera image can make it harder for the driver to see behind the vehicle, increasing crash risk. The free dealer repair adds shielding to the APIM.
When were owners notified about recall 24V368?
Owner notification letters were mailed on October 23, 2024. If you bought the Aviator used or never received a letter, check your VIN and contact a franchised Lincoln dealer. You can also call Ford customer service at 1-866-436-7332.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V368000 |
|---|---|
| Lincoln customer service | 1-866-436-7332 |
| NHTSA recall # | 24V368 |
| NHTSA recall # (full) | 24V368000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Misc. Document (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →