Recall 24V360 affects 10 2023-2024 Diamond Coach Vip buses for a seat-back recliner defect. Repair is free at any franchised Diamond Coach dealer.
Diamond Coach is recalling 10 2023-2024 Vip transit buses equipped with GO-ES Space Saver Foldaway Seats because the seat recliner mechanism can fail to engage when fully reclined. If force is applied to the shoulder belt, the seat back can release and raise injury risk in a crash; Diamond Coach dealers will complete the free repair.
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What's wrong?
The GO-ES Spacesaver Foldaway Seat in 2023-2024 Diamond Coach Vip transit buses is a passenger seat built to fold out of the aisle area when needed and lock the seat back in position. Its recliner mechanism is the latch system that holds the seat back upright or reclined so the seat and belt anchorage work as one restrained seating position.
On affected buses, the recliner mechanism was built using an incorrect welding process and welding fixtures. When the seat back is fully reclined, the mechanism does not engage as designed. That leaves the seat back without the intended locked position, which is why the buses do not meet the seat belt anchorage standard cited in recall 24V360.
There is no warning sign before failure. A rider or operator is not given a clear noise, light, or dashboard message that confirms the recliner has failed to lock.
Who's affected?
Covers the Vip across two model years, both tied to the same foldaway seat assembly.
| 2024 Diamond Coach Vip | seat assembly |
|---|---|
| 2023 Diamond Coach Vip | seat assembly |
| Units affected | 10 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
If the seat back releases when force is applied to the shoulder belt, an occupant has higher injury risk in a crash. Until the seat is inspected, avoid using an affected seating position when you can and schedule the recall repair soon. Repair is free at any franchised Diamond Coach dealer.
What should I do?
- Check your VIN to confirm your 2023-2024 Diamond Coach Vip bus is included in this recall.
- Contact Diamond Coach to schedule the free GO-ES Space Saver Foldaway Seat inspection and repair that fixes the recliner mechanism.
- Bring the recall notice if Diamond Coach mailed one. If not, reference recall number 24V360 when you call.
- Avoid using any included foldaway seat until Diamond Coach or Freedman confirms the recliner mechanism engages correctly.
What happens at the repair
At the dealer, a Diamond Coach technician works with Freedman to inspect the GO-ES Space Saver Foldaway Seats. The technician checks the recliner mechanism lever with the seat back upright and reclined, then repairs the seat if the lever does not engage correctly. The inspection and any needed repair are free under the recall. Freedman's procedure says seat disassembly and new parts are not required for the inspection.
Timeline
| May 22, 2024 | NHTSA published the recall |
|---|---|
| June 3, 2024 | Interim owner notification (was planned for this date) |
| June 13, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 24V360?
Recall 24V360 covers 10 2023-2024 Diamond Coach Vip transit buses with GO-ES Space Saver Foldaway Seats. The recliner mechanism can fail to engage when the seat back is fully reclined, so Diamond Coach will work with Freedman to inspect and repair the seats for free.
What should I do if my 2023-2024 Diamond Coach Vip is on this recall?
Check your VIN to confirm your specific bus is included in recall 24V360. If it is, contact a franchised Diamond Coach dealer or Diamond Coach at 1-800-442-4645 to arrange the seat inspection and repair. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Diamond Coach says it will work with Freedman to inspect and repair the affected seats free of charge.
What is the safety risk?
The safety risk is that the seat back can release when force is applied to the shoulder belt during a crash. That failure can raise the risk of injury, so included buses need the Diamond Coach and Freedman seat inspection and repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V360000 |
|---|---|
| Diamond Coach customer service | 1-800-442-4645 |
| NHTSA recall # | 24V360 |
| NHTSA recall # (full) | 24V360000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →