Recall 24V357 affects 1,173 2015-2022 Vermeer BC900XL brush chipper trailers for incorrect lug nut torque values. Vermeer provides a free remedy kit.
Vermeer is recalling 1,173 2015-2022 BC900XL brush chipper trailers because the service and maintenance manuals list the wrong lug nut torque value. If lug nuts are tightened to the wrong spec, a wheel can loosen or detach and raise crash risk; Vermeer dealers will complete the recall repair free of charge.
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What's wrong?
The wheel studs and lug nuts on 2015-2022 Vermeer BC900XL brush chipper trailers hold each wheel tightly against the hub. Torque is the tightening force applied to those lug nuts. When the correct torque is used, the wheel stays clamped in place without overstressing the studs.
The problem is in the service and maintenance manuals, not a newly designed wheel part. Those manuals list the wrong lug nut torque value. If that value is used during service, the lug nuts can be left too loose or tightened in a way that damages the wheel studs.
Owners or service technicians can notice a missing lug nut or a broken wheel stud. Those are warning signs that the wheel hardware was not tightened to the correct value.
Who's affected?
The scope spans the 2015-2022 model years and lists both the service manual and wheel fastener components for the same BC900XL brush chipper.
| 2016 Vermeer BC900XL | wheel fastener (lug, nut, bolt, or stud) |
|---|---|
| 2021 Vermeer BC900XL | vehicle equipment |
| 2021 Vermeer BC900XL | wheel fastener (lug, nut, bolt, or stud) |
| 2018 Vermeer BC900XL | vehicle equipment |
| 2018 Vermeer BC900XL | wheel fastener (lug, nut, bolt, or stud) |
| 2016 Vermeer BC900XL | vehicle equipment |
| 2022 Vermeer BC900XL | vehicle equipment |
| 2022 Vermeer BC900XL | wheel fastener (lug, nut, bolt, or stud) |
| 2015 Vermeer BC900XL | vehicle equipment |
| 2015 Vermeer BC900XL | wheel fastener (lug, nut, bolt, or stud) |
| 2017 Vermeer BC900XL | vehicle equipment |
| 2017 Vermeer BC900XL | wheel fastener (lug, nut, bolt, or stud) |
| 2020 Vermeer BC900XL | vehicle equipment |
| 2020 Vermeer BC900XL | wheel fastener (lug, nut, bolt, or stud) |
| 2019 Vermeer BC900XL | vehicle equipment |
| 2019 Vermeer BC900XL | wheel fastener (lug, nut, bolt, or stud) |
| Units affected | 1,173 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching 2015-2022 Vermeer BC900XL does not confirm inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
Improperly tightened lug nuts can loosen the wheel or let it detach, increasing crash risk. A missing lug nut or broken stud is a warning sign that the wheel hardware needs attention. Drive cautiously, avoid hauling until the repair is handled, and contact Vermeer for the remedy kit. Repair is free at any franchised Vermeer dealer.
What should I do?
- Check your VIN to confirm your 2015-2022 Vermeer BC900XL is included in this recall.
- Contact a franchised Vermeer dealer to request the free remedy kit with the corrected manual for the BC900XL lug nut torque value.
- Reference recall number 24V357 when you call, and use Vermeer recall IK4561 if the dealer asks for the manufacturer recall number.
- Bring the recall notice if Vermeer mailed one, and keep the corrected manual with the chipper trailer service records.
- Avoid towing or using the chipper trailer until the lug nuts are checked against the corrected torque value and secured.
What happens at the repair
At the dealer, a Vermeer technician provides the remedy kit and new manual that corrects the lug nut torque information in the service and maintenance materials. The recall remedy is free, including parts and labor. If you already paid for a related repair before the product safety alert field campaign, Vermeer reimburses retail customers and machine owners who provide proof of repair. Ask an authorized Vermeer dealer to start the reimbursement request.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 21, 2024 | NHTSA published the recall |
|---|---|
| June 27, 2024 | Dealer notification began |
| June 27, 2024 | Dealer notification ended |
| July 11, 2024 | Owner notification mailed |
| July 11, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V357?
Recall 24V357 covers 1,173 2015-2022 Vermeer BC900XL brush chipper trailers with service and maintenance manuals that list the wrong lug nut torque value. Improperly tightened lug nuts can lead to a loose or detached wheel, increasing crash risk. Vermeer provides a free remedy kit with a corrected manual.
What should I do if my 2015-2022 Vermeer BC900XL is on this recall?
Check your VIN to confirm your specific brush chipper trailer is included in recall 24V357. If it is, contact Vermeer customer service at 1-800-829-0051 and ask for the free remedy kit for recall IK4561. Do not rely on the old lug nut torque value.
Is the recall repair free?
Yes. Federal recall law requires the recall remedy at no cost, and Vermeer says it will provide the remedy kit with a new manual free of charge. Use the corrected manual so the lug nuts are tightened to the right specification.
What is the safety risk with this Vermeer BC900XL recall?
The safety risk is a loose or detached wheel. The incorrect lug nut torque value in the service and maintenance manuals can lead to improper tightening, which increases crash risk. Confirm your VIN, get the corrected manual, and use the updated torque information before further service work.
What if I bought my Vermeer BC900XL used?
The free recall remedy still applies. Recall coverage follows the trailer, not the first owner. If you never received Vermeer's July 11, 2024 owner letter, check your VIN and contact Vermeer customer service with recall number IK4561.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V357000 |
|---|---|
| Vermeer customer service | 1-800-829-0051 |
| NHTSA recall # | 24V357 |
| NHTSA recall # (full) | 24V357000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →