Recall 24V356 covers 3 2024 Turtle Top vehicles with GO-ES foldaway seats for seat-back release. Repair is free at any franchised Turtle Top dealer.
Turtle Top is recalling 3 2024 Terra Transit, Odyssey, Van Terra, and Odyssey Xl vehicles with GO-ES Space Saver Foldaway Seats because the recliner mechanism can fail to engage when the seat back is fully reclined. If force is applied to the shoulder belt, the seat back can release and raise injury risk in a crash; Turtle Top dealers will complete the repair free of charge.
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What's wrong?
The Freedman GO-ES Foldaway Seat in these 2024 Turtle Top Terra Transit, Odyssey, Van Terra, and Odyssey Xl vehicles is the passenger seat assembly that folds out of the way when it is not needed. Its seat back and recliner mechanism are supposed to hold the back cushion in position, while the seat belt anchorage keeps the belt load tied to the seat structure during a crash or hard stop.
On affected vehicles, the back cushion can disengage from the dump mechanism when a high load is applied at the shoulder area. That means the recliner mechanism does not stay engaged when the seat back is fully reclined. If the seat back moves under load, the seat belt anchorage system is not working as designed.
There is no warning sign before failure. A seat can look and feel normal until the seat back is loaded in the affected position.
Who's affected?
Spans Terra Transit, Odyssey, Van Terra, and Odyssey Xl buses from the 2024 model year, all using the same Freedman GO-ES Foldaway Seat.
| 2024 Turtle Top Terra Transit | seat assembly |
|---|---|
| 2024 Turtle Top Odyssey | seat assembly |
| 2024 Turtle Top Van Terra | seat assembly |
| 2024 Turtle Top Odyssey Xl | seat assembly |
| Units affected | 3 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching 2024 Turtle Top model does not confirm inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
If the seat back releases when force is applied to the shoulder belt, an occupant has a higher risk of injury during a crash. There is no warning sign listed for owners before this happens, so schedule the inspection and seat repair soon. Repair is free at any franchised Turtle Top dealer.
What should I do?
- Check your VIN to confirm your 2024 Turtle Top Terra Transit, Odyssey, Van Terra, or Odyssey Xl is included in this recall.
- Contact a franchised Turtle Top dealer to schedule the free GO-ES Space Saver Foldaway Seat inspection and repair, which fixes the recliner mechanism that can let the seat back release under shoulder-belt force.
- Bring the owner notice if Turtle Top mailed one, and reference recall number 24V356 when you call.
- Avoid using any affected foldaway seat with a seat back that does not stay locked until the repair is complete.
- Call Turtle Top customer service at 1-800-296-2105 with questions about the free seat repair.
What happens at the repair
At the dealer, a Turtle Top technician works with Freedman to inspect the GO-ES Space Saver Foldaway Seats and repair the recliner mechanism as needed. The repair includes checking the stop bracket next to the pin and grinding the bracket face if that adjustment is needed so the seat back latches correctly. Parts and labor are free under the recall. Freedman Seating is handling reimbursement for seat repairs already paid out of pocket. Bring repair paperwork to the service desk and ask Turtle Top customer service how Freedman is processing the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 21, 2024 | NHTSA published the recall |
|---|---|
| June 21, 2024 | Owner notification mailed |
| June 26, 2024 | Dealer notification began |
| June 26, 2024 | Interim owner notification (was planned for this date) |
| September 26, 2024 | Dealer notification ended |
Frequently asked questions
What is recall 24V356?
Recall 24V356 covers 3 2024 Turtle Top Terra Transit, Odyssey, Van Terra, and Odyssey Xl vehicles with GO-ES Space Saver Foldaway Seats. The recliner mechanism can fail to engage when the seat back is fully reclined. Turtle Top will inspect and repair the seats for free.
What should I do if my 2024 Turtle Top Terra Transit, Odyssey, Van Terra, or Odyssey Xl is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V356. If it is, contact a franchised Turtle Top dealer or Turtle Top customer service at 1-800-296-2105 to arrange the seat inspection and repair with Freedman. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Turtle Top's remedy says the seat inspection and repair will be completed free of charge. Parts and labor are covered for included vehicles.
What is the safety risk in recall 24V356?
The risk is seat-back release during a crash. If force is applied to the shoulder belt and the recliner mechanism has not engaged, the seat back can release, increasing the risk of injury. Confirm your VIN, then arrange the free seat inspection and repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V356000 |
|---|---|
| Turtle Top customer service | 1-800-296-2105 |
| NHTSA recall # | 24V356 |
| NHTSA recall # (full) | 24V356000 |
Source documents
-
Download Recall Report (PDF) - Download Quarterly Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →