Recall 24V353 affects 150 2023-2024 Fr Conversions-modified Ram Promaster Conversion vehicles for a seat recliner defect. Ram dealers will repair it free once available.
Fr Conversions is recalling 150 2023-2024 Ram Promaster Conversion vehicles equipped with GO-ES Space Saver Foldaway Seats because the recliner mechanism can fail to engage when the seat back is fully reclined. The seat back can release under shoulder-belt force during a crash, and the dealer repair will be free once Fr Conversions opens the remedy through Ram dealers.
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What's wrong?
The GO-ES Space Saver Foldaway seat in the 2023-2024 Ram Promaster Conversion is built to save cabin space while still giving a passenger a secured seating position. Its recliner mechanism is the latch system that holds the seat back at the selected angle, including when the seat is moved down into a fully reclined position.
In this recall, that recliner mechanism fails to engage when the seat back is fully reclined. That leaves the seat back unlocked when it should be held in place. Because the seat and belt anchorage work together to restrain the passenger, an unlocked seat back means the seating system does not meet the required seat belt anchorage standard.
There is no warning sign before failure. A seat can look normal until the back is fully reclined and the recliner latch does not hold as designed.
Who's affected?
Covers the 2023 and 2024 conversion years, with the same GO-ES Space Saver Foldaway seat assembly listed for both.
| 2024 Fr Conversions Ram Promaster Conversion | seat assembly |
|---|---|
| 2023 Fr Conversions Ram Promaster Conversion | seat assembly |
| Units affected | 150 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
The risk is a seat back releasing when shoulder-belt force is applied. In a crash, that loss of seat support increases the risk of injury. Keep using properly latched seats and contact a Ram dealer about inspection and repair timing. Repair will be free at any franchised Ram dealer once available.
What should I do?
- Check your VIN to confirm your 2023-2024 Fr Conversions Ram Promaster Conversion is included in this recall.
- Wait for Fr Conversions' repair notice before scheduling the final dealer work; the dealer repair is free once it opens.
- Contact a franchised Ram dealer to ask about the free GO-ES foldaway-seat inspection and repair that fixes the recliner mechanism.
- Call Fr Conversions customer service at 1-844-372-8267 with questions and reference recall number 24V353 when you call.
- Avoid using the fully reclined foldaway seat position until the inspection and repair are complete.
What happens at the repair
Once FR Conversions opens the final dealer repair, a Ram technician will inspect the GO-ES Space Saver Foldaway Seats and repair the seat recliner mechanism as needed. Parts and labor will be covered under the recall. Until that remedy is open, ask the dealer whether interim instructions apply before using the affected foldaway seat in a reclined position. FR Conversions has a general reimbursement plan on file. If you already paid for related seat or recliner work, contact FR Conversions customer service at 1 844 372 8267 with repair documentation.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 20, 2024 | NHTSA published the recall |
|---|---|
| May 22, 2024 | Owner notification mailed |
| May 27, 2024 | Dealer notification began |
| May 31, 2024 | Dealer notification ended |
| June 3, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V353?
Recall 24V353 covers 150 2023-2024 Fr Conversions Ram Promaster Conversion vehicles equipped with certain GO-ES Space Saver Foldaway Seats. The recliner mechanism does not engage when the seat back is fully reclined, so the seat fails the federal seat belt anchorage standard. Dealers will inspect and repair the seats for free.
What should I do if my 2023-2024 Fr Conversions Ram Promaster Conversion is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V353. If it is, call Fr Conversions customer service at 1-844-372-8267 or a franchised Ram dealer and ask about the seat inspection and repair path. The repair is free once available.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Fr Conversions says dealers will inspect and repair the affected seats as necessary free of charge.
What is the safety risk?
The safety risk is that the seat back releases when force is applied to the shoulder belt during a crash. That increases the risk of injury for the seated passenger. If your VIN is included, ask about the free seat inspection and repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V353000 |
|---|---|
| Fr Conversions customer service | 1-844-372-8267 |
| NHTSA recall # | 24V353 |
| NHTSA recall # (full) | 24V353000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Report (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →