Recall 24V349 affects 9,914 2024 Mazda CX-90 vehicles for unexpected automatic braking. Repair is free at any franchised Mazda dealer.
Mazda is recalling 9,914 2024 CX-90 SUVs because the automatic braking system can falsely detect objects and brake suddenly while the vehicle is moving. Unexpected braking increases the risk of a crash, and Mazda dealers will complete the repair free of charge.
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What's wrong?
The automatic braking system on the 2024 Mazda CX-90 is designed to watch for objects crossing in front of the SUV and apply the brakes when the vehicle control module decides braking is needed. The vehicle control module, or VCM, is the software-controlled unit that reads sensor information and tells the braking system how to respond.
On affected CX-90 SUVs, the VCM software has improper detection logic. It can mistake a vehicle's reflection for an approaching object, including reflections from a diagonal metal wall or a similar object along the side of the road. When the software treats that reflection as a crossing threat, the brakes can activate suddenly even when no object is in the vehicle's path.
There is no warning sign before failure. The system operates normally until the false detection happens, so the owner does not get advance notice that the brakes are about to activate suddenly.
Who's affected?
| 2024 Mazda CX-90 | Automatic emergency braking |
|---|---|
| Units affected | 9,914 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2024 Mazda CX-90 is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
Unexpected braking increases the risk of a crash because the vehicle slows when the driver has not asked it to. There is no warning sign before the braking event, so leave extra following distance and schedule the software repair soon. Repair is free at any franchised Mazda dealer.
What should I do?
- Check your VIN to confirm your 2024 Mazda CX-90 is included in this recall.
- Contact a franchised Mazda dealer to schedule the free VCM software update that fixes false automatic braking.
- Bring the recall notice if you have it. If not, reference recall number 24V349 when you call.
- Drive with extra following distance until the update is complete, since unexpected braking increases crash risk.
What happens at the repair
At the dealer, a Mazda technician reprograms the vehicle control module with updated software for the automatic braking system. The recall software update is free, with parts and labor covered by Mazda. Out-of-pocket repairs tied to this defect are handled through Mazda's new vehicle warranty period, not through a separate reimbursement program. If you already paid for a related repair, ask the Mazda service desk how the new vehicle warranty applies to that prior work.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| May 16, 2024 | NHTSA published the recall |
|---|---|
| May 21, 2024 | Dealer notification began |
| May 21, 2024 | Dealer notification ended |
| July 12, 2024 | Owner notification mailed |
| July 15, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| July 15, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V349?
Recall 24V349 covers 9,914 2024 Mazda CX-90 vehicles with an automatic braking system problem. The system can falsely detect certain objects while driving and activate the brakes suddenly, increasing crash risk. Mazda dealers will reprogram the vehicle control module software for free.
What should I do if my 2024 Mazda CX-90 is on this recall?
Check your VIN to confirm your specific CX-90 is included in recall 24V349. If it is, contact a franchised Mazda dealer to schedule the vehicle control module software update. Reference Mazda recall number 6724E when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Mazda dealers will reprogram the vehicle control module with updated software free of charge for included 2024 CX-90 vehicles.
Is it safe to drive my Mazda CX-90 before the repair?
This recall does not include a do-not-drive instruction. The safety risk is sudden, unexpected braking while driving, which increases crash risk. If your CX-90 brakes unexpectedly or feels unsafe, stop driving and ask a Mazda dealer about the safest way to bring it in.
When were owners notified about recall 24V349?
Mazda mailed owner notification letters on July 12, 2024. If you bought the CX-90 used or never received a letter, check your VIN to confirm whether your specific vehicle is included, then contact a franchised Mazda dealer for the free software update.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V349000 |
|---|---|
| Mazda customer service | 1-800-222-5500 |
| NHTSA recall # | 24V349 |
| NHTSA recall # (full) | 24V349000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Misc. Document (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →