Recall 24V343 affects 14 2024 Porsche Cayman and Boxster vehicles for a shift-cable defect. Repair is free at any franchised Porsche dealer.
Porsche is recalling 14 2024 Cayman and Boxster vehicles under recall 24V343 because the safety clip that connects the shift cable to the transmission was installed incorrectly. The transmission can fail to lock in park, which raises rollaway and crash risk, and Porsche dealers will inspect and repair the shift cable connection free of charge.
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What's wrong?
The shift cable in the 2024 Porsche Cayman and Boxster connects the cabin shift lever to the PDK double clutch transmission. When the driver selects Park, that cable has to move the transmission into the park position and let the transmission lock the vehicle in place. A safety clip holds the cable at the transmission so that movement reaches the correct point.
On affected vehicles, that safety clip was not installed correctly during factory rework outside the normal assembly process. The cable sheath was also at risk of damage during that work. If the clip or cable does not hold its position, the shift lever can be placed in Park while the transmission does not lock in Park. That creates a rollaway risk after the driver believes the vehicle is parked.
There is no warning sign before failure. The shifter can appear to be in Park, and the problem is only exposed when the transmission fails to hold the vehicle still.
Who's affected?
Covers the Cayman and Boxster, both using the same PDK shift cable.
| 2024 Porsche Cayman | automatic transmission |
|---|---|
| 2024 Porsche Boxster | automatic transmission |
| Units affected | 14 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific car.
What's the safety risk?
If the transmission does not lock into park, the vehicle can roll away and increase the risk of a crash. There is no warning sign before the parking fault. If your VIN is included, schedule the shift cable replacement soon. Repair is free at any franchised Porsche dealer.
What should I do?
- Check your VIN to confirm your 2024 Porsche Cayman or Boxster is included in this recall.
- Contact your nearest franchised Porsche dealer to schedule the free shift-cable replacement that fixes the park-lock problem.
- Bring the recall notice if Porsche mailed one. If not, reference recall number 24V343 when you call.
- Set the parking brake every time you park until the repair is complete.
- Call Porsche customer service at 1-800-767-7243 with questions and reference Porsche recall ARA7.
What happens at the repair
At the dealer, a Porsche technician replaces the shift cable that links the shifter to the transmission. The recall repair is free, and parts and labor are covered. Because Porsche used its general reimbursement plan on file, owners who already paid for this shift cable repair can ask Porsche customer service or the service desk how to submit repair documentation for review.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 15, 2024 | NHTSA published the recall |
|---|---|
| June 5, 2024 | Dealer notification began |
| June 5, 2024 | Dealer notification ended |
| June 12, 2024 | Interim owner notification (was planned for this date) |
| July 3, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 24V343?
Recall 24V343 covers 14 2024 Porsche Cayman and Boxster vehicles with a shift-cable safety clip that was not installed properly. The transmission can fail to lock in park after the lever is placed in park, creating rollaway risk. Porsche dealers will replace the shift cable for free.
What should I do if my 2024 Porsche Cayman or Boxster is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V343. If it is, contact a franchised Porsche dealer to schedule the shift-cable replacement. Reference recall number 24V343 or Porsche recall number ARA7 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to complete recall repairs at no cost, and Porsche dealers will replace the shift cable free of charge. Parts and labor are covered at any franchised Porsche dealer for vehicles included in recall 24V343.
What is the safety risk?
The safety risk is vehicle rollaway. If the transmission does not lock into park after the shift lever is placed in park, the vehicle can move and increase crash risk. Set the parking brake every time you park until the dealer completes the free repair.
When were owners notified about recall 24V343?
Porsche mailed owner notification letters on July 3, 2024. If you bought the vehicle used or never received a letter, check your VIN to confirm whether your specific Cayman or Boxster is included, then contact a Porsche dealer for the free repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V343000 |
|---|---|
| Porsche customer service | 1-800-767-7243 |
| NHTSA recall # | 24V343 |
| NHTSA recall # (full) | 24V343000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →