Recall 24V337 affects 42 2024-2025 Tiffin Byway motorhomes missing a bedroom emergency exit window. Repair is free at any franchised Tiffin dealer.
Tiffin is recalling 42 2024-2025 Byway motorhomes because the secondary emergency exit in the bedroom was not installed. A missing emergency exit window can prevent or delay occupants from getting out during an emergency, increasing injury risk, and Tiffin dealers will install the exit window free of charge.
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What's wrong?
The bedroom emergency exit on 2024-2025 Tiffin Byway motorhomes is supposed to give someone sleeping in the bedroom a separate way out. It is not a comfort feature. It is a safety opening that can be used when the normal path through the motorhome is blocked.
On affected Byway motorhomes, that secondary exit was not installed. The bedroom window in the affected floor plans is a non-egress window, which means it is not built or labeled as a usable escape opening. Tiffin traced the problem to a production oversight, and the fix is to replace it with an egress window marked with an EXIT label.
There is no warning sign before failure. You will not hear a noise, see a dashboard light, or feel a change while driving. The issue is the missing exit itself, so the problem is found by checking whether the bedroom has the proper marked escape window.
Who's affected?
VINs have been searchable since July 12, 2024.
| 2024 Tiffin Byway | body or structural component |
|---|---|
| 2025 Tiffin Byway | body or structural component |
| Units affected | 42 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
A missing emergency exit window can prevent or delay occupants from getting out during an emergency, increasing injury risk. There is no warning sign before an evacuation is needed, so confirm your VIN and schedule the window replacement. Repair is free at any franchised Tiffin dealer.
What should I do?
- Check your VIN to confirm your 2024-2025 Tiffin Byway is included in this recall.
- Contact a franchised Tiffin dealer to schedule the free bedroom egress-window replacement that adds the missing secondary emergency exit.
- Bring the recall notice if Tiffin mailed one. If not, reference recall number 24V337 when you call.
- Call Tiffin customer service at 1-256-356-8661 for help with dealer scheduling or recall questions.
What happens at the repair
At the dealer, a Tiffin technician replaces the bedroom window with an egress window so the motorhome has the required secondary emergency exit. The recall repair is free, and parts and labor are covered. Out-of-pocket repairs already paid are handled through the factory warranty, not through a separate reimbursement program, because Tiffin says related repairs fall under its factory warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| May 14, 2024 | NHTSA published the recall |
|---|---|
| July 11, 2024 | Owner notification mailed |
| July 12, 2024 | Dealer notification began |
| July 12, 2024 | Dealer notification ended |
| July 12, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| July 12, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V337?
Recall 24V337 covers 42 2024-2025 Tiffin Byway motorhomes missing the secondary emergency exit in the bedroom. A missing emergency exit window can prevent or delay occupants from getting out during an emergency. Tiffin dealers will replace the bedroom window with an egress window for free.
What should I do if my 2024-2025 Tiffin Byway is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 24V337. If it is, contact a Tiffin dealer to schedule the bedroom egress window replacement. Reference recall number 24V337 or Tiffin recall TIF-139 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Tiffin will replace the bedroom window with an egress window free of charge. Parts and labor are covered when the recall repair is completed by a Tiffin dealer.
What is the safety risk?
The safety risk is delayed escape during an emergency. The affected Byway motorhomes were built without the secondary emergency exit in the bedroom, so occupants have one less planned exit path if fire, crash damage, or another emergency blocks normal access.
What if I bought my Tiffin Byway used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific Byway is included, then call a Tiffin dealer and reference recall 24V337. Tiffin mailed owner letters on July 11, 2024.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V337000 |
|---|---|
| Tiffin customer service | 1-256-356-8661 |
| NHTSA recall # | 24V337 |
| NHTSA recall # (full) | 24V337000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →