Recall 24V333 affects 26 2024-2025 Mack Terrapro (Te) and Md vehicles for incorrect GAWR labels. Repair is free at any franchised Mack dealer.
Mack is recalling 26 2024-2025 Terrapro (Te) and Md vehicles because certification labels list the wrong Gross Axle Weight Rating, which can let the vehicle be overloaded. An overloaded vehicle can increase the risk of a crash, and Mack dealers will correct the label free of charge.
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What's wrong?
The certification label on 2024-2025 Mack Terrapro (Te) and Md trucks tells an owner, driver, and service shop the weight limits the truck was certified to carry. One of those limits is the Gross Axle Weight Rating, or GAWR, which is the maximum weight that a specific axle is rated to support. That label is supposed to match the axle, tires, and ordered configuration on the truck.
On affected trucks, Mack's ordering and labeling program did not correctly lower the drive axle rating when certain customer-selected tires were specified. The label shows an axle rating higher than the truck's actual tire and axle combination supports. A driver or fleet loading the truck by the printed label can overload the drive axle, even though the load appears to be within the listed limit.
There is no warning sign before failure because the problem is printed information, not a sensor or moving part. The clue is the certification label itself: the dealer replaces it with a corrected label showing the proper axle rating.
Who's affected?
Covers Terrapro (Te) and Md trucks across the 2024 and 2025 model years, all tied to the same axle weight certification label.
| 2024 Mack Terrapro (Te) | vehicle label (placard or certification) |
|---|---|
| 2024 Mack Md | vehicle label (placard or certification) |
| 2025 Mack Md | vehicle label (placard or certification) |
| Units affected | 26 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
An overloaded vehicle changes how the truck handles and stops, which increases the risk of a crash. There is no warning sign for an incorrect capacity label, so use the corrected label when loading and schedule the recall repair. Repair is free at any franchised Mack dealer.
What should I do?
- Check your VIN to confirm your 2024-2025 Mack Terrapro (Te) or Md is included in this recall.
- Contact a franchised Mack dealer to schedule the free certification-label replacement that corrects the GAWR information and helps prevent overloading.
- Bring the recall notice if Mack mailed one. If not, reference recall number 24V333 when you call.
- Avoid loading the truck near its axle limits until the corrected label is installed.
What happens at the repair
At the dealer, a Mack technician removes the incorrect vehicle certification label and installs a replacement label with the correct Gross Axle Weight Rating information. The label work is available now, and parts and labor are covered under the recall. Mack has a manufacturer's standard reimbursement plan on file for owners who already paid for a related label correction before the recall notice. Bring repair paperwork and payment documentation to the service desk, or contact Mack customer service, so the claim can be reviewed under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 14, 2024 | NHTSA published the recall |
|---|---|
| May 17, 2024 | Dealer notification began |
| May 17, 2024 | Dealer notification ended |
| May 28, 2024 | Owner notification mailed |
| July 3, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| July 3, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V333?
Recall 24V333 covers 26 2024-2025 Mack Terrapro (Te) and Md vehicles with an incorrect Gross Axle Weight Rating on the certification label. That label error can allow the vehicle to be overloaded, increasing crash risk. Mack dealers will replace the label for free.
What should I do if my 2024-2025 Mack Terrapro (Te) or Md is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V333. If it is, contact a franchised Mack dealer to schedule the certification label replacement. Reference Mack recall number SC0463 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to complete the recall repair at no cost, and Mack's remedy says dealers will remove and replace the certification label free of charge at a franchised Mack dealer.
What is the safety risk?
The risk is vehicle overloading from an incorrect Gross Axle Weight Rating on the certification label. An overloaded vehicle can increase crash risk. Use the corrected label information after the dealer completes the recall repair.
When did Mack notify owners about recall 24V333?
Mack mailed owner notification letters on May 28, 2024. A letter is helpful, but the VIN decides whether this recall applies to your vehicle. If you bought the vehicle used or missed the notice, check your VIN before scheduling service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V333000 |
|---|---|
| Mack customer service | 1-800-866-1177 |
| NHTSA recall # | 24V333 |
| NHTSA recall # (full) | 24V333000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →