Recall 24V330 covers 9,312 2020-2024 Ford Maverick, Escape, and Corsair vehicles because HPCM software can shift to neutral. Free update at any franchised Ford dealer.
Ford is recalling 9,312 2020-2024 Maverick, Escape, and Corsair vehicles under recall 24V330 because Hybrid Powertrain Control Module software can shift the vehicle into neutral unexpectedly and leave it without drive power. Loss of drive power increases crash risk, and Ford dealers will update the software free of charge.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The Hybrid Powertrain Control Module, or HPCM, is the software controller that helps manage the hybrid powertrain on 2020-2024 Ford Maverick, Escape, and Corsair vehicles. It works with transmission software, including the Hybrid Transmission Internal Park Module, to interpret sensor signals and keep the vehicle in the selected gear while you drive.
In the affected vehicles, an HPCM software update includes HTIPM diagnostic logic that reads electrical noise in the park motor position sensor as a fault. When the software reads that signal incorrectly, it forces the transmission into neutral while the vehicle is moving. The engine and electric motor no longer send drive power to the wheels, and pressing the accelerator does not move the vehicle forward.
When this happens, the vehicle shows clear warnings. The gear shift indicator flashes "Drive," the instrument panel shows "Neutral," a wrench light appears, warning messages display, and an audible chime sounds.
Who's affected?
Covers Maverick, Escape, and Corsair vehicles across the 2020-2024 model years, all tied to the automatic-transmission control module.
| 2024 Ford Maverick | automatic transmission |
|---|---|
| 2023 Ford Maverick | automatic transmission |
| 2022 Ford Maverick | automatic transmission |
| 2022 Ford Escape | automatic transmission |
| 2022 Lincoln Corsair | automatic transmission |
| 2021 Lincoln Corsair | automatic transmission |
| 2021 Ford Escape | automatic transmission |
| 2020 Ford Escape | automatic transmission |
| Units affected | 9,312 |
| Field incidents | NHTSA has logged 440 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
A loss of drive power increases the risk of a crash because the vehicle stops responding to accelerator pedal input after shifting into neutral. Treat a flashing Drive indicator, Neutral message, wrench light, warning messages, or chime as a reason to pull over safely and call the dealer. Repair is free at any franchised Ford dealer.
What should I do?
- Check your VIN to confirm your 2020-2024 Maverick, Escape, or Corsair is included in this recall.
- Contact a franchised Ford dealer to schedule the free HPCM software update that fixes the unexpected shift into neutral and loss of drive power.
- Bring Ford's owner letter if you have it, and reference recall number 24V330 when you call.
- Drive cautiously until the software update is complete. If the vehicle shifts into neutral or loses drive power, move out of traffic and call the dealer.
What happens at the repair
At the dealer, a Ford technician updates the Hybrid Powertrain Control Module software so it no longer commands an unexpected shift into neutral and loss of drive power. The recall repair is free, and Ford covers the dealer labor for the software update. Ford's standard reimbursement plan covers eligible out-of-pocket costs owners paid before recall notification. Bring repair invoices and payment records to the service desk, or contact Ford customer service for claim instructions.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 10, 2024 | NHTSA published the recall |
|---|---|
| May 13, 2024 | Dealer notification began |
| May 13, 2024 | Dealer notification ended |
| May 22, 2024 | Owner notification mailed |
| May 23, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| May 23, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V330?
Recall 24V330 covers 9,312 2020-2024 Ford Maverick, Escape, and Corsair vehicles with Hybrid Powertrain Control Module software that can shift the vehicle into neutral unexpectedly. That can cause a loss of drive power and increase crash risk. Ford dealers will update the HPCM software for free.
What should I do if my 2020-2024 Ford Maverick, Escape, or Corsair is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V330. If it is, contact a franchised Ford dealer to schedule the HPCM software update. Reference Ford recall number 24S33 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Ford dealers will update the HPCM software free of charge. Parts and labor are covered for vehicles included in recall 24V330.
Is it safe to drive with recall 24V330 open?
Recall 24V330 does not include a do-not-drive order. The risk is that the vehicle can shift into neutral unexpectedly and lose drive power, which increases crash risk. Confirm your VIN, then schedule the free HPCM software update with a franchised Ford dealer.
Were owner letters mailed for recall 24V330?
Yes. Ford mailed owner notification letters on May 22, 2024. If you bought the vehicle used or never received a letter, the VIN check is still the right way to confirm whether your specific Maverick, Escape, or Corsair is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V330000 |
|---|---|
| Ford customer service | 1-866-436-7332 |
| NHTSA recall # | 24V330 |
| NHTSA recall # (full) | 24V330000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Misc. Document (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →