Recall 24V324 covers 58 2024 Glaval Bus Universal and Safetbus buses for faulty foldaway seat recliners. Free repair at any franchised Glaval Bus dealer.
Glaval Bus is recalling 58 2024 Universal and Safetbus transit buses because the GO-ES Space Saver Foldaway seat recliner mechanism can fail to engage when the seat back is fully reclined. In a crash, the seat back can release under shoulder belt load and raise injury risk; Glaval Bus dealers will complete the repair free of charge.
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What's wrong?
The GO-ES Space Save Foldaway Seat is a passenger seat used in the 2024 Universal and Safetbus transit buses. Its seat back has a recliner mechanism that is supposed to lock the backrest in position, whether the seat is upright or reclined. That locked position helps the seat and belt anchorage work together as designed during normal use.
On affected seats, the recliner mechanism does not engage when the seat back is fully reclined. That means the backrest is not locked in the position the seat design requires. Because the seat belt anchorage depends on the seat structure holding correctly, the affected buses do not meet the federal seat belt anchorage standard.
There is no warning sign before failure. An owner or driver will not have a light, message, or obvious sound that confirms the recliner has failed to engage.
Who's affected?
Covers Universal and Safetbus buses using the same GO-ES Space Save Foldaway Seat.
| 2024 Glaval Bus Universal | seat assembly |
|---|---|
| 2024 Mobility Trans Safetbus | seat assembly |
| Units affected | 58 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
In a crash, the seat back can release under shoulder belt load, which increases the risk of injury. If your VIN is included, schedule the seat inspection soon and ask the dealer how to handle the vehicle until the seat is checked. Repair is free at any franchised Glaval Bus dealer.
What should I do?
- Check your VIN to confirm your 2024 Glaval Bus Universal or Safetbus transit bus is included in this recall.
- Contact a franchised Glaval Bus dealer to schedule the free seat inspection and repair.
- Schedule the seat repair that fixes the recliner mechanism so the seat back stays engaged under shoulder-belt load.
- Bring the owner letter if you have it. If not, reference recall number 24V324 when you call.
- Use the affected seat only after the dealer confirms the recliner mechanism repair is complete.
What happens at the repair
At the dealer, a Glaval Bus technician inspects the GO-ES Space Saver Foldaway Seat and checks whether the seat back returns from the reclining position to the upright position as intended. If the seat does not return correctly, the dealer repairs it. Parts and labor are free under the recall. Forest River offers reimbursement for eligible prior repairs within the scope of this defect. If you already paid for a related seat repair, keep the service invoice and send it to Forest River Bus, attention Warranty Manager, for refund review.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 10, 2024 | NHTSA published the recall |
|---|---|
| May 22, 2024 | Owner notification mailed |
| June 19, 2024 | Dealer notification began |
| June 19, 2024 | Dealer notification ended |
| June 19, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| June 19, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V324?
Recall 24V324 covers 58 2024 Glaval Bus Universal and Mobility Trans Safetbus transit buses equipped with certain GO-ES Space Saver Foldaway Seats. The recliner mechanism can fail to engage when the seat back is fully reclined. Dealers will inspect and repair the seat for free.
What should I do if my 2024 Glaval Bus Universal or Mobility Trans Safetbus is on this recall?
Check your VIN to confirm your specific bus is included in recall 24V324. If it is, contact a franchised Glaval Bus dealer to schedule the seat inspection and repair. Reference recall number 24V324 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 24V324, dealers will inspect the affected GO-ES Space Saver Foldaway Seat and repair it as needed free of charge.
What is the safety risk?
The seat back can release under shoulder belt load during a crash, increasing injury risk for the seated passenger. This recall involves seat belt anchorage compliance under Federal Motor Vehicle Safety Standard number 210. The fix is a free dealer inspection and seat repair as needed.
When were owner letters mailed for recall 24V324?
Owner notification letters were mailed May 22, 2024. If you own a 2024 Glaval Bus Universal or Mobility Trans Safetbus and never received a letter, check your VIN and call Glaval Bus customer service at 1-800-348-7440.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V324000 |
|---|---|
| Glaval Bus customer service | 1-800-348-7440 |
| NHTSA recall # | 24V324 |
| NHTSA recall # (full) | 24V324000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →