Recall 24V321 affects 187,290 2020-2025 Honda Ridgeline trucks for a rearview camera harness failure. Repair is free at any franchised Honda dealer.
Honda is recalling 187,290 2020-2025 Ridgeline vehicles because the rearview camera tailgate wire harness can fatigue and break, leaving the camera image blank. That loss of rear visibility increases crash risk when backing up, and Honda dealers will replace the harness free of charge.
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What's wrong?
The tailgate wire harness on the 2020-2025 Honda Ridgeline is the bundle of electrical wires that runs through the tailgate area. It carries power and signals for tailgate functions, including the rearview camera image that appears when the truck is in reverse. That camera depends on an unbroken electrical path through the harness.
On affected Ridgeline trucks, the harness wiring is protected by a woven twisted tube that lets water and road salt reach the wire insulation. In freezing conditions, repeated tailgate opening and closing creates fine cracks in the insulation. Saltwater settles into those cracks, then freezing, thawing, and tailgate movement expand the damage until one or more wires fatigue and break. When that happens, the rearview camera image can stop displaying.
Before the camera display fails, the tailgate lock or unlock function can act up, and the alarm system can malfunction. Those problems are warning signs that the tailgate harness wiring is already being affected.
Who's affected?
Spans 6 model years, all tied to the same tailgate wire harness for the rearview camera.
| 2020 Honda Ridgeline | Camera |
|---|---|
| 2021 Honda Ridgeline | Camera |
| 2022 Honda Ridgeline | Camera |
| 2023 Honda Ridgeline | Camera |
| 2025 Honda Ridgeline | Camera |
| 2024 Honda Ridgeline | Camera |
| Units affected | 187,290 |
| Field incidents | NHTSA has logged 402 field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific pickup truck is included.
What's the safety risk?
If the rearview camera screen stays blank, the driver has less rear visibility and crash risk increases while backing up. Treat a tailgate lock, unlock, or alarm malfunction as a warning sign tied to this harness problem. Use mirrors and turn to check behind the truck until the repair is complete. Repair is free at any franchised Honda dealer.
What should I do?
- Check your VIN to confirm your 2020-2025 Honda Ridgeline is included in this recall.
- Contact a franchised Honda dealer to schedule the free RVC tailgate wire-harness replacement that restores the rearview camera image.
- Bring the recall notice if Honda mailed one. If not, reference recall number 24V321 when you call.
- Confirm the rearview camera image appears before backing up, and use mirrors and a spotter until the repair is complete.
- Call Honda service at 1-888-234-2138 with questions about recall number 24V321.
What happens at the repair
At the dealer, a Honda technician replaces the RVC tailgate wire harness in the tailgate. The recall repair is available now, and the replacement parts and labor are free of charge. This repair addresses the harness fatigue that can stop the rearview camera image from displaying. If you already paid out of pocket for this same repair, Honda's recall reimbursement plan gives you a way to request review of documented expenses. Bring repair invoices, proof of payment, and any related service paperwork to the Honda service desk.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 9, 2024 | NHTSA published the recall |
|---|---|
| May 10, 2024 | Dealer notification began |
| May 10, 2024 | Dealer notification ended |
| July 1, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| July 1, 2024 | Interim owner notification (was planned for this date) |
| November 8, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 24V321?
Recall 24V321 covers 187,290 2020-2025 Honda Ridgeline trucks with a rearview camera tailgate wire harness that can fatigue and break. When the camera image does not display, the driver's rear view is reduced. That increases crash risk. Honda dealers will replace the harness for free.
What should I do if my 2020-2025 Honda Ridgeline is on this recall?
Check your VIN to confirm your specific truck is included in recall 24V321. If it is, contact a franchised Honda dealer to schedule the rearview camera tailgate wire harness replacement. Reference recall 24V321 and Honda recall number YI7 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to perform recall repairs at no cost, and Honda's remedy states that dealers will replace the RVC tailgate wire harness free of charge. Use a franchised Honda dealer for the covered repair.
Is it safe to drive my Honda Ridgeline before the repair?
The recall does not say to stop driving, but a failed rearview camera reduces the driver's rear view and increases crash risk. Use extra care when backing up until the dealer replaces the RVC tailgate wire harness.
When were Honda Ridgeline recall letters mailed?
Honda mailed owner letters for recall 24V321 on November 8, 2024. If you own a used Ridgeline or never received the letter, the VIN still decides whether the recall applies. Check your VIN, then call a Honda dealer or Honda service at 1-888-234-2138.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V321000 |
|---|---|
| Honda customer service | 1-888-234-2138 |
| NHTSA recall # | 24V321 |
| NHTSA recall # (full) | 24V321000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →