Recall 24V316 affects 184 2024 Mercedes-Benz Esprinter vehicles for ESP software that increases stopping distance. Repair is free at any franchised Mercedes-Benz dealer.
Mercedes-Benz is recalling 184 2024 Esprinter vans because a software error in the electronic stability program can increase the force needed to stop. Longer stopping distance increases the risk of a crash, and Mercedes-Benz dealers will update the software free of charge.
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What's wrong?
The ESP software in the 2024 Mercedes-Benz Esprinter is part of the electronic stability program, the control system that helps manage braking and stability inputs. It also works with the power brake assist fallback logic, which is the backup level of brake assistance used when the system moves out of its normal operating state.
On affected vans, that fallback level was not implemented as required because of a development process deviation. If the software enters this condition, the driver has to press harder on the brake pedal to stop the van. That loss of assist can increase the distance needed to stop, especially when the driver expects the usual pedal response.
There is no warning sign before failure. The driver will not receive a warning message or advance signal from the system, so the sudden need for more pedal force is the thing an owner notices.
Who's affected?
| 2024 Mercedes-Benz Esprinter | Software |
|---|---|
| Units affected | 184 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2024 Mercedes-Benz Esprinter van is on the list. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
Longer stopping distance raises the risk of a crash, especially when the driver needs a hard stop. There is no warning sign before the failure, so treat this as a repair to schedule soon once your VIN is included. Repair is free at any franchised Mercedes-Benz dealer.
What should I do?
- Check your VIN to confirm your 2024 Mercedes-Benz Esprinter is included in this recall.
- Contact a franchised Mercedes-Benz dealer to schedule the free ESP software update that corrects the stability-control error tied to longer stopping distance.
- Bring the recall notice if you have it. If not, reference recall number 24V316 when you call.
- Drive cautiously until the software update is complete. Leave extra following distance and allow more room to stop.
What happens at the repair
At the dealer, a Mercedes-Benz technician updates the electronic stability program control unit software. The recall repair is free, and parts and labor are covered by the campaign. This software update addresses the ESP error that can increase the force needed to stop the 2024 Esprinter. Out of pocket repairs already paid are handled through the new vehicle warranty, not through a separate reimbursement program, because the involved vehicles remain under warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| May 6, 2024 | NHTSA published the recall |
|---|---|
| May 10, 2024 | Dealer notification began |
| May 10, 2024 | Dealer notification ended |
| June 3, 2024 | Owner notification mailed |
| July 1, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V316?
Recall 24V316 covers 184 2024 Mercedes-Benz Esprinter vans with an electronic stability program software error. The defect can increase the brake force needed to stop and lengthen stopping distance, increasing crash risk. Mercedes-Benz dealers will update the ESP control unit software for free.
What should I do if my 2024 Mercedes-Benz Esprinter is on this recall?
Check your VIN to confirm your specific van is included in recall 24V316. If it is, contact a franchised Mercedes-Benz dealer to schedule the ESP control unit software update. Reference recall 24V316 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Mercedes-Benz dealers will update the ESP control unit software free of charge, with parts and labor covered under the recall.
What is the safety risk?
The safety risk is longer stopping distance. Because of the ESP software error, the van can require more force to stop and need more road to slow down, which increases crash risk. The fix is a free ESP control unit software update at a Mercedes-Benz dealer.
When were owners notified?
Mercedes-Benz mailed owner notification letters on June 3, 2024. If you did not receive a letter, check your VIN to confirm whether your specific Esprinter is included, then call a franchised Mercedes-Benz dealer and reference recall 24V316.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V316000 |
|---|---|
| Mercedes-Benz customer service | 1-877-762-8267 |
| NHTSA recall # | 24V316 |
| NHTSA recall # (full) | 24V316000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →