Recall 24V309 affects 137 2023-2025 Entegra Aspire motorhomes for an overheating camera control module. Repair is free at any franchised Entegra dealer.
Entegra is recalling 137 2023-2025 Aspire Class A motorhomes because the camera control module can be installed upside down and flush to the floor. If the module overheats and the camera image stops displaying, driver visibility drops and crash risk increases; Entegra dealers will complete the repair free of charge.
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What's wrong?
On 2023-2025 Entegra Aspire Class A motorhomes, the camera control module is the electronic box that manages the camera image sent to the dash screen. In normal use, it keeps the camera feed powered, processed, and displayed so the driver can see the camera view from the cockpit.
On affected Aspire motorhomes, the module was installed upside down and pressed flat against the floor. That position traps heat around the module instead of giving it room to cool. When the module overheats, the internal circuit board separates and the module fails. Once that happens, the camera image no longer displays on the dash screen.
The warning sign is direct: the camera image on the dash screen goes blank. If that happens, the camera system has already lost its display at the driver position.
Who's affected?
Covers the Aspire across the 2023, 2024, and 2025 model years, all tied to the same camera control module.
| 2023 Entegra Aspire | Camera |
|---|---|
| 2024 Entegra Aspire | Camera |
| 2025 Entegra Aspire | Camera |
| Units affected | 137 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
When the dash screen goes blank, the driver loses that camera view, which decreases visibility and increases the risk of a crash. Drive cautiously, use mirrors and direct visual checks, and schedule the repair soon. Repair is free at any franchised Entegra dealer.
What should I do?
- Check your VIN to confirm your 2023-2025 Entegra Aspire is included in this recall.
- Contact a franchised Entegra dealer to schedule the free camera-control-module replacement and bracket installation that keeps the module from overheating and restores the camera display.
- Bring the recall notice if you have it. If not, reference recall number 24V309 when you call.
- Use extra care when driving until the repair is complete. Confirm the camera image displays before moving the motorhome, and keep mirrors clear.
What happens at the repair
At the dealer, an Entegra technician replaces the camera control module and installs two brackets so the module is no longer mounted upside down and flush to the floor. The replacement parts and labor are free under the recall. If you already paid for this repair before the recall, Entegra reimburses covered costs through its recall reimbursement plan. Keep repair invoices and service records for the service desk or customer service.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 1, 2024 | NHTSA published the recall |
|---|---|
| June 7, 2024 | Owner notification mailed |
| June 12, 2024 | Dealer notification began |
| June 12, 2024 | Dealer notification ended |
| June 12, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V309?
Recall 24V309 covers 137 2023-2025 Entegra Aspire Class A motorhomes with a camera control module installed upside down and flush to the floor. The module can overheat and stop the camera image from displaying, reducing driver visibility and increasing crash risk.
What should I do if my 2023-2025 Entegra Aspire is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 24V309. If it is, contact a franchised Entegra dealer to schedule the repair. The dealer will replace the camera control module and install two brackets for free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Jayco says dealers will replace the camera control module and install two brackets free of charge. Reference recall 24V309 or Jayco recall number 9903607 when you call.
Is it safe to drive my Entegra Aspire before the recall repair?
Use extra caution and schedule the repair if your VIN is included. The defect can prevent the camera image from displaying, which reduces driver visibility and increases crash risk. The filing does not include a do-not-drive instruction.
What if I bought this Entegra Aspire used?
The free recall repair still applies. Recalls follow the VIN, not the first owner, so a used 2023-2025 Entegra Aspire can still be included. Check your VIN, then call an Entegra dealer or Jayco customer service at 1-800-283-8267.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V309000 |
|---|---|
| Entegra customer service | 1-800-283-8267 |
| NHTSA recall # | 24V309 |
| NHTSA recall # (full) | 24V309000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →