Recall 24V299 affects 681 2022-2023 Highland Ridge Tt trailers for an overheating cooktop LED backlight board. Free repair at a franchised Highland Ridge Tt dealer.
Highland Ridge Tt is recalling 681 2022-2023 Open Range, Mesa Ridge, Silverstar, Mesa Ridge XLT, Silverstar XLT, and Open Range Roamer trailers because the LED backlight circuit board in the cooktop range can fail and overheat. An overheated board increases the risk of a fire, and Highland Ridge Tt dealers will complete the recall repair free of charge.
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What's wrong?
The cooktop range in affected 2022-2023 Highland Ridge Tt trailers uses a printed circuit board with mounted LED lights behind the control knobs. That board supplies the red backlighting so the knobs are visible and should shut off when the knob lighting is off. The board is part of the range equipment, not the trailer's driving controls.
On these Open Range, Silverstar, Mesa Ridge XLT, Mesa Ridge, Silverstar XLT, and Open Range Roamer trailers, the LED backlight circuit board was not sealed with enough conformal coating. That coating protects the board from contamination. Without enough protection, contamination reaches the circuit board, the LED backlight circuit stays active, and the board overheats.
Owners can see the warning sign at the cooktop knobs. The LED backlights stay on when the knobs are in the off position, or they turn on at random and remain illuminated.
Who's affected?
Covers Open Range, Silverstar, Mesa Ridge XLT, Mesa Ridge, Silverstar XLT, and Open Range Roamer travel trailer and fifth-wheel lines for model years 2022 and 2023, all tied to the LED lighting board.
| 2022 Highland Ridge Tt Open Range | Electrical |
|---|---|
| 2023 Highland Ridge Fw Silverstar | Electrical |
| 2023 Highland Ridge Fw Mesa Ridge XLT | Electrical |
| 2022 Highland Ridge Fw Silverstar | Electrical |
| 2022 Highland Ridge Fw Mesa Ridge XLT | Electrical |
| 2022 Highland Ridge Tt Mesa Ridge | Electrical |
| 2023 Highland Ridge Fw Silverstar XLT | Electrical |
| 2023 Highland Ridge Tt Mesa Ridge | Electrical |
| 2022 Highland Ridge Fw Open Range Roamer | Electrical |
| 2022 Highland Ridge Fw Silverstar XLT | Electrical |
| 2023 Highland Ridge Fw Open Range | Electrical |
| 2023 Highland Ridge Fw Open Range Roamer | Electrical |
| Units affected | 681 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year, model, and trailer line narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
A circuit board that overheats increases the risk of a fire. If the cooktop knob LED backlights stay on when the knobs are off, or turn on at random, treat that as a reason to stop using the cooktop and call the dealer. Repair is free at any franchised Highland Ridge Tt dealer.
What should I do?
- Check your VIN to confirm your 2022-2023 Highland Ridge Tt Open Range, Silverstar, Mesa Ridge XLT, Mesa Ridge, Silverstar XLT, or Open Range Roamer trailer is included in this recall.
- Contact a franchised Highland Ridge Tt dealer to schedule the free LED backlight circuit disconnect and wiring termination that addresses the cooktop circuit board overheating risk.
- Bring the recall notice to the dealer, or reference recall number 24V299 when you call.
- Avoid using the cooktop LED backlights until the dealer completes the repair.
- Call Highland Ridge Tt customer service at 1-800-283-8267 with questions about scheduling or recall number 24V299.
What happens at the repair
At the dealer, a Highland Ridge Tt technician disconnects and cuts the circuit that powers the LED backlights in the cooktop range, then terminates the wiring so the backlight circuit no longer feeds power. Parts and labor are free under recall 24V299. If you already paid for this related repair before the recall, Highland Ridge's recall reimbursement plan covers eligible documented costs. Bring repair paperwork and payment records when you talk with the service desk.
| Reimbursement | Reimbursement available |
|---|
Timeline
| April 29, 2024 | NHTSA published the recall |
|---|---|
| May 22, 2024 | Owner notification mailed |
| May 30, 2024 | Dealer notification began |
| May 30, 2024 | Dealer notification ended |
| May 30, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V299?
Recall 24V299 covers 681 2022-2023 Highland Ridge Tt Open Range, Silverstar, Mesa Ridge XLT, Mesa Ridge, Silverstar XLT, and Open Range Roamer trailers. The LED backlight circuit board in the cooktop range can fail and overheat, increasing the risk of a fire.
What should I do if my 2022-2023 Highland Ridge Tt trailer is on this recall?
Check your VIN to confirm your specific trailer is included in recall 24V299. If it is, contact a franchised Highland Ridge Tt dealer to schedule the repair. The dealer will disconnect and cut the circuit powering the LED backlights, terminate the wiring, and complete the work for free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Highland Ridge Tt dealers will disconnect and cut the LED backlight circuit, terminate the wiring, and complete the recall repair free of charge.
What is the safety risk in recall 24V299?
The safety risk is fire. The LED backlight circuit board in the cooktop range can fail, and an overheated circuit board increases the risk of a fire. Confirm your VIN, then arrange the free dealer repair before using the affected cooktop circuit again.
When were owners notified about recall 24V299?
Highland Ridge Tt mailed owner notification letters on May 22, 2024. If you own a 2022-2023 trailer listed in this recall and never received a letter, check your VIN and call Highland Ridge customer service at 1-800-283-8267 with recall number 9904606.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V299000 |
|---|---|
| Highland Ridge Tt customer service | 1-800-283-8267 |
| NHTSA recall # | 24V299 |
| NHTSA recall # (full) | 24V299000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →