Recall 24V291 affects 2 2023 Jeep Grand Cherokee vehicles for rearview camera display failure. Free repair at any franchised Jeep dealer.
Jeep is recalling 2 2023 Grand Cherokee vehicles because improperly fastened screen module connections can keep the rearview camera image from displaying. When the camera image fails, the driver has less rear visibility and the risk of injury or crash increases; Jeep dealers will complete the recall repair free of charge.
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What's wrong?
The rearview camera system on a 2023 Jeep Grand Cherokee sends a video signal from the backup camera through the instrument panel wiring harness to the Display Screen Module, the media screen in the dashboard. When you shift into reverse, that screen is supposed to show the area behind the SUV so the driver has rear visibility while backing up.
In recall 24V291, the problem is not a bad camera. The rearview camera connection at the Display Screen Module was not fastened properly during assembly. If that connection is loose, the camera signal does not pass through to the media screen, so the rearview image fails to appear when the vehicle is placed in reverse.
There is no warning sign before failure. The driver will know the issue is present when the vehicle is shifted into reverse and the rearview image is missing from the screen.
Who's affected?
| 2023 Jeep Grand Cherokee | Camera |
|---|---|
| Units affected | 2 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2023 Jeep Grand Cherokee is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
When the rearview camera image does not display, the driver has less visibility behind the 2023 Jeep Grand Cherokee, which increases the risk of injury or crash while backing up. There is no warning sign before the problem appears. If the image is missing in reverse, use extra care and schedule service. Repair is free at any franchised Jeep dealer.
What should I do?
- Check your VIN to confirm your 2023 Jeep Grand Cherokee is included in this recall.
- Contact a franchised Jeep dealer to confirm the free screen-module connection repair is complete for your VIN.
- Ask the dealer to secure the display screen module connections so the rearview camera image displays properly.
- Bring the recall notice if Jeep sent one. If not, reference recall number 24V291 when you call.
- Use mirrors and check behind the vehicle until the dealer confirms the repair is complete.
What happens at the repair
At the dealer, a Jeep technician secures the display screen module connections so the rearview camera image displays as required. Parts and labor are free under recall 24V291. FCA US states that all vehicles have been remedied, but if your VIN is still listed, schedule the recall repair with a Jeep dealer. FCA US provides reimbursement for owners who already paid to fix this issue before the recall. Send the original receipt or other proof of payment to FCA US for expense confirmation.
| Reimbursement | Reimbursement available |
|---|
Timeline
| January 16, 2023 | Owner notification mailed |
|---|---|
| April 25, 2024 | NHTSA published the recall |
| April 25, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| June 14, 2024 | Dealer notification began |
| June 14, 2024 | Dealer notification ended |
Frequently asked questions
What is recall 24V291?
Recall 24V291 covers 2 2023 Jeep Grand Cherokee vehicles with display screen module connections that were not fastened correctly. The defect can keep the rearview camera image from showing, reducing rear visibility and increasing injury or crash risk.
What should I do if my 2023 Jeep Grand Cherokee is on this recall?
Check your VIN to confirm whether your specific vehicle is included in recall 24V291. If your VIN shows an open recall, contact a franchised Jeep dealer and ask them to secure the display screen module connections. Reference recall number 24V291 or Jeep recall 44B when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Jeep dealers secure the display screen module connections free of charge under recall 24V291. Parts and labor are covered.
Is it safe to drive with recall 24V291 open?
The recall concerns rear visibility, not a do-not-drive order. The risk is that the rearview camera image does not display, which reduces the driver's view behind the vehicle and increases injury or crash risk. Use extra care when backing up until the dealer confirms the repair is complete.
What if the dealer says my Jeep Grand Cherokee was already remedied?
Ask the dealer to confirm the completed repair against your VIN. The manufacturer reported that all vehicles have been remedied, but the VIN record is still the right way to confirm the status for your specific 2023 Jeep Grand Cherokee.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V291000 |
|---|---|
| Jeep customer service | 1-800-853-1403 |
| NHTSA recall # | 24V291 |
| NHTSA recall # (full) | 24V291000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →