Recall 24V290 covers 2 2021 Ram Promaster vans with an insecure ESC ground connection. Repair is free at any franchised Ram dealer.
Ram is recalling 2 2021 Promaster vehicles under recall 24V290 because an insecure ground connection can leave the electronic stability control system inoperative. Driving without working electronic stability control can increase crash risk, and Ram dealers will complete the free repair.
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What's wrong?
The ABS module on the 2021 Ram Promaster helps manage braking data for the anti-lock brake system and electronic stability control. The anti-lock system helps prevent wheel lockup during hard braking, while ESC uses brake and vehicle-motion information to help the van stay on its intended path. Both systems depend on a clean electrical ground connection so the module can communicate with the rest of the vehicle.
On affected Promasters, the issue is an assembly problem, not a failed part. The ground nut for the ABS module was not fully tightened to specification. If that ground connection loosens or opens, the module loses communication and ESC stops working. The repair is to torque the nut to the proper specification.
There is no warning sign before failure. Once the ground circuit loses connection, one or more malfunction indicator lamps illuminate on the instrument panel.
Who's affected?
| 2021 Ram Promaster | Electronic stability control (esc) |
|---|---|
| Units affected | 2 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2021 Ram Promaster van is on the list. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
An inoperative electronic stability control system increases crash risk because the vehicle loses that assist when traction or directional control is needed. If the ground circuit loses connection, one or more malfunction indicator lamps illuminate on the instrument panel. Schedule the recall repair soon and drive with extra care until it is complete. Repair is free at any franchised Ram dealer.
What should I do?
- Check your VIN to confirm your 2021 Ram Promaster is included in this recall.
- Contact a franchised Ram dealer to schedule or confirm the free ground-nut assembly tightening that restores the ESC ground connection.
- Bring the recall notice if you have it, and reference recall number 24V290 and Ram recall 43B when you call.
- Drive cautiously until a Ram dealer confirms recall 24V290 is complete; the recall involves electronic stability control.
What happens at the repair
At the dealer, a Ram technician tightens the ground nut assembly so the electronic stability control system has a secure ground connection. The recall repair is free, and parts and labor are covered. Ram's filing says all affected vehicles have been remedied, but if your VIN still shows this recall open, ask a franchised Ram dealer to confirm the repair record. If you've already paid for this ground connection repair, FCA US requests the original receipt or other proof of payment so it can confirm the expense under its reimbursement practice.
| Reimbursement | Reimbursement available |
|---|
Timeline
| January 27, 2021 | Owner notification mailed |
|---|---|
| April 25, 2024 | NHTSA published the recall |
| April 25, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| June 14, 2024 | Dealer notification began |
| June 14, 2024 | Dealer notification ended |
Frequently asked questions
What is recall 24V290?
Recall 24V290 covers 2 2021 Ram Promaster vehicles with an insecure ground connection that can make the electronic stability control system inoperative. Ram dealers tighten the ground nut assembly for free, and the filing says all included vehicles have been remedied.
What should I do if my 2021 Ram Promaster is on this recall?
Check your VIN to confirm whether your specific Promaster is included in recall 24V290. If it is, contact a franchised Ram dealer and reference recall number 24V290 or Ram recall number 43B. The dealer repair is free.
Does the recall repair cost anything?
No. Federal recall law requires the manufacturer to repair the defect at no cost, and the remedy for recall 24V290 is free. Ram dealers tighten the ground nut assembly without charging for parts or labor.
What is the safety risk?
The safety risk is loss of electronic stability control assistance. If the system is inoperative, the vehicle loses a key control feature, which can increase crash risk. The repair path is to have a Ram dealer tighten the ground nut assembly for free.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V290000 |
|---|---|
| Ram customer service | 1-800-853-1403 |
| NHTSA recall # | 24V290 |
| NHTSA recall # (full) | 24V290000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →