Recall 24V289 affects 8 2022-2024 Jeep Grand Cherokee vehicles for a rearview-camera cable connection defect. Repair is free at any franchised Jeep dealer.
Jeep is recalling 8 2022-2024 Grand Cherokee SUVs because an improperly connected coaxial cable can keep the rearview camera image from displaying. That loss of rear visibility increases the risk of injury or crash, and Jeep dealers will complete the recall repair free of charge.
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What's wrong?
The rearview camera system on the 2022-2024 Jeep Grand Cherokee uses a camera at the back of the vehicle and a coaxial cable to carry the video signal forward. The inline connector in that cable joins sections of the harness, so the image reaches the media screen when the driver shifts into reverse. That screen is part of the rear visibility system.
On affected vehicles, the connector was not properly secured during assembly. When that connection is loose or incomplete, the camera signal does not pass through the cable to the screen. The camera itself is not described as the failed part, the problem is the harness connection that carries its signal.
There is no warning sign before failure. The driver will notice the problem when the vehicle is placed in reverse and the rearview image does not appear. Without that image, the driver loses the camera view behind the vehicle and has to rely on mirrors and direct checks.
Who's affected?
Covers the 2022, 2023, and 2024 Grand Cherokee SUVs tied to the same camera harness.
| 2024 Jeep Grand Cherokee | Camera |
|---|---|
| 2022 Jeep Grand Cherokee | Camera |
| 2023 Jeep Grand Cherokee | Camera |
| Units affected | 8 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
If the rearview camera image does not display, the driver has less visibility while backing up. That raises the risk of injury or crash. There is no warning sign before failure; the problem is visible when the vehicle is shifted into reverse. Use extra care when backing up. Repair is free at any franchised Jeep dealer.
What should I do?
- Check your VIN to confirm your 2022-2024 Jeep Grand Cherokee is included in this recall.
- Contact a franchised Jeep dealer to confirm the free coaxial-cable connection repair that restores the rearview camera display.
- Bring the recall notice if Jeep mailed one. If not, reference recall number 24V289 and Jeep recall 40B when you call.
- Use extra care when backing up until the repair is confirmed; turn and check behind the vehicle instead of relying only on the camera.
- Call Jeep customer service at 1-800-853-1403 with questions about this recall.
What happens at the repair
At the dealer, a Jeep technician secures the coaxial cable connection for the rearview camera so the image can display as required. The repair is available and free, and FCA US says all affected vehicles have already been remedied. If you already paid for this same problem before the recall notice, FCA US's reimbursement policy covers confirmed expenses. Follow the owner letter instructions and send the original receipt or other adequate proof of payment to FCA US for review.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 6, 2024 | Owner notification mailed |
|---|---|
| April 25, 2024 | NHTSA published the recall |
| June 14, 2024 | Dealer notification began |
| June 14, 2024 | Dealer notification ended |
| June 14, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
Frequently asked questions
What is recall 24V289?
Recall 24V289 covers 8 2022-2024 Jeep Grand Cherokee vehicles with an improperly connected coaxial cable that can stop the rearview camera image from displaying. Jeep dealers secure the cable connection for free, and FCA says all affected vehicles have been remedied.
What should I do if my 2022-2024 Jeep Grand Cherokee is on this recall?
Check your VIN to confirm your specific Grand Cherokee is included in recall 24V289. If it is still open, contact a franchised Jeep dealer and reference recall 24V289 or FCA recall 40B. The dealer secures the rearview-camera coaxial cable connection for free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Jeep dealers secure the affected coaxial cable connection free of charge. Parts and labor are covered at any franchised Jeep dealer.
What is the safety risk?
The safety risk is reduced rear visibility while backing up. If the rearview camera image does not display, the driver has less visibility behind the vehicle, increasing the risk of injury or crash. The repair secures the camera cable connection.
What warning signs should I watch for?
Watch for a rearview camera image that does not appear when you shift into reverse. That is the defect described in recall 24V289. If the camera image is missing, confirm your VIN and ask a Jeep dealer to verify whether the recall repair is complete.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V289000 |
|---|---|
| Jeep customer service | 1-800-853-1403 |
| NHTSA recall # | 24V289 |
| NHTSA recall # (full) | 24V289000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →