Recall 24V275 affects 509 2018-2021 Lexus Ls and Ls Hybrid vehicles with faulty passenger-seat occupant detection. Repair is free at any franchised Lexus dealer.
Lexus is recalling 509 2018-2021 Ls and Ls Hybrid vehicles equipped with the Executive Package because interference inside the front passenger seat can cause the occupant classification sensor to misread who is seated there. Incorrect detection can lead to improper air bag deployment during a crash, increasing injury risk, and Lexus dealers will complete the repair free of charge.
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What's wrong?
The front passenger seat in the 2018-2021 Lexus Ls and Ls Hybrid uses an Occupant Classification System sensor under the seat structure. That sensor reads the passenger load so the airbag control system knows how to treat the person in that seat during a crash. The recall applies to vehicles with the Executive Package and the 10-way power front passenger seat with a long slide rail.
In affected vehicles, a stopper and the seat frame near the sensor were assembled with variations that created interference between those parts. That contact changes the sensor reading. If the system reads the front passenger incorrectly, the passenger airbag can fail to deploy as designed in a crash.
There is no warning sign before failure. The issue depends on the seat parts and the seat position when the Occupant Classification System was calibrated, so a normal-looking seat does not rule it out.
Who's affected?
Spans Ls and Ls Hybrid models across the 2018, 2019, 2020, and 2021 model years, all tied to the front passenger occupant-classification air bag sensor.
| 2019 Lexus Ls | front air bag |
|---|---|
| 2020 Lexus Ls | front air bag |
| 2021 Lexus Ls | front air bag |
| 2018 Lexus Ls | front air bag |
| 2020 Lexus Ls Hybrid | front air bag |
| 2019 Lexus Ls Hybrid | front air bag |
| 2018 Lexus Ls Hybrid | front air bag |
| Units affected | 509 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific sedan is included.
What's the safety risk?
Incorrect passenger detection can cause improper air bag deployment in a crash, increasing injury risk for the front passenger. Use the VIN check to confirm whether your Lexus is included, then schedule the seat inspection and repair soon. Repair is free at any franchised Lexus dealer.
What should I do?
- Check your VIN to confirm your 2018-2021 Lexus Ls or Ls Hybrid is included in this recall.
- Contact a franchised Lexus dealer to schedule the free front passenger seat inspection and repair that corrects the OCS sensor detection problem.
- Bring the owner letter if you have it. If not, reference recall number 24V275 and Lexus recall 24LA03 when you call.
- Avoid using the front passenger seat until the dealer confirms the occupant classification sensor repair is complete.
What happens at the repair
At the dealer, a Lexus technician inspects the front passenger seat and repairs the seat assembly as needed so the occupant classification system can read the passenger correctly. The recall repair is available now, and parts and labor are free. If you've already paid out of pocket for a related front passenger seat or occupant classification repair before the recall notice, ask Lexus customer service or the dealer how to submit documentation under the manufacturer's standard reimbursement plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| April 17, 2024 | NHTSA published the recall |
|---|---|
| April 17, 2024 | Dealer notification began |
| April 17, 2024 | Dealer notification ended |
| June 2, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| June 2, 2024 | Interim owner notification (was planned for this date) |
| June 7, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 24V275?
Recall 24V275 covers 509 2018-2021 Lexus Ls and Ls Hybrid vehicles with the Executive Package. The front passenger seat can interfere with the Occupant Classification System sensor, causing incorrect occupant detection. Lexus dealers will inspect and repair the seat for free.
What should I do if my 2018-2021 Lexus Ls or Ls Hybrid is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 24V275. If it is, contact a franchised Lexus dealer to schedule the front passenger seat inspection and repair. Reference Lexus recall number 24LA03 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost. Lexus dealers will inspect the front passenger seat and repair it as needed free of charge, regardless of where you bought the vehicle.
What is the safety risk?
The safety risk is improper front passenger air bag deployment during a crash. If the Occupant Classification System sensor reads the passenger incorrectly, the air bag response can be wrong for the person in that seat, increasing the risk of injury.
When did Lexus notify owners about recall 24V275?
Lexus owner notification letters were mailed June 7, 2024. If you did not receive a letter, check your VIN because used vehicles, address changes, and missed mail can keep an owner from seeing the notice.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V275000 |
|---|---|
| Lexus customer service | 1-800-331-4331 |
| NHTSA recall # | 24V275 |
| NHTSA recall # (full) | 24V275000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Misc. Document (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →