Recall 24V263 affects 214 2024 Dutchmen Aspen Trail Loft, Residence, Hampton, and Retreat trailers for inadequate axle clearance. Free repair at a franchised Dutchmen dealer.
Dutchmen is recalling 214 2024 Aspen Trail Loft, Residence, Hampton, and Retreat trailers because the equalizer can leave too little clearance between the axle and frame. Contact between those parts increases crash risk, and Dutchmen dealers will complete the recall repair free of charge.
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What's wrong?
The axle equalizer is part of the suspension on the affected 2024 Dutchmen Aspen Trail Loft, Residence, Hampton, and Retreat trailers. It sits between the axles and helps share suspension movement when the trailer passes over bumps. That movement keeps the trailer riding level and keeps the axle from hitting the frame.
On these trailers, the wrong equalizer part was installed. The installed Dexter equalizer is 2 inches smaller than the correct part, leaving too little space between the axle and the frame. When the suspension moves, the axle can contact the frame instead of clearing it.
The warning sign is physical contact damage. Owners or service staff can see a mark on the axle where it has touched the frame.
Who's affected?
Covers four towable RV model lines from the 2024 model year, all using the same axle equalizer part.
| 2024 Dutchmen Aspen Trail Loft | suspension component |
|---|---|
| 2024 Keystone Residence | suspension component |
| 2024 Keystone Hampton | suspension component |
| 2024 Keystone Retreat | suspension component |
| Units affected | 214 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific trailer.
What's the safety risk?
Axle contact with the frame increases the risk of a crash. A mark on the axle is a warning sign of contact, so call the dealer before your next trip if you see one. Schedule the repair soon. Repair is free at any franchised Dutchmen dealer.
What should I do?
- Check your VIN to confirm your 2024 Dutchmen Aspen Trail Loft, Residence, Hampton, or Retreat trailer is included in this recall.
- Contact a franchised Dutchmen dealer to schedule the free equalizer replacement that restores clearance between the axle and frame.
- Bring the recall notice if you have it. If not, reference recall number 24V263 when you call.
- Tow cautiously until the repair is complete, and stop using the trailer if the axle contacts the frame or clearance looks tight.
What happens at the repair
At the dealer, a Dutchmen technician replaces the equalizer that can leave too little clearance between the axle and frame. The recall repair is free, including parts and labor. The manufacturer has a standard reimbursement plan on file, and new vehicles are also covered under warranty. If you already paid out of pocket for an equalizer repair tied to this issue, ask the service desk or customer service how to submit documentation under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| April 11, 2024 | NHTSA published the recall |
|---|---|
| April 30, 2024 | Owner notification mailed |
| May 31, 2024 | Dealer notification began |
| May 31, 2024 | Dealer notification ended |
| May 31, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V263?
Recall 24V263 covers 214 2024 Dutchmen Aspen Trail Loft, Residence, Hampton, and Retreat trailers with equalizers that lack enough clearance, allowing the axle to contact the frame. That contact increases crash risk. Dealers will replace the equalizer for free.
What should I do if my 2024 Dutchmen Aspen Trail Loft, Residence, Hampton, or Retreat is on this recall?
Check your VIN to confirm your specific trailer is included in recall 24V263. If it is, contact a franchised Dutchmen dealer to schedule the equalizer replacement. Reference recall number 24V263 or Keystone recall number 24-453 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and the remedy for recall 24V263 is an equalizer replacement free of charge. Parts and labor are covered at a franchised Dutchmen dealer.
What is the safety risk?
The risk is axle contact with the trailer frame. NHTSA campaign 24V263 says that contact increases the risk of a crash. Until the equalizer is replaced, confirm whether your VIN is included and ask the dealer what towing or service guidance applies to your trailer.
When were owner letters mailed?
Owner notification letters were mailed April 30, 2024. If you bought the trailer used or did not receive the letter, the VIN check still decides whether recall 24V263 applies to your specific Aspen Trail Loft, Residence, Hampton, or Retreat trailer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V263000 |
|---|---|
| Dutchmen customer service | 574-535-2100 |
| NHTSA recall # | 24V263 |
| NHTSA recall # (full) | 24V263000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Owner Notice (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Misc. Document (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →