Recall 24V257 affects 172 2024 Airstream Pottery Barn travel trailers with incorrect rear axle labels. Airstream mailed corrected labels for free.
Airstream is recalling 172 2024 Pottery Barn travel trailers because the Federal Certification label lists the wrong rear axle weight rating. That error can lead owners to overload the trailer unintentionally and increase crash risk; Airstream dealers will install a corrected label free of charge.
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What's wrong?
The Federal Certification label on the 2024 Airstream Pottery Barn travel trailer is the permanent label that gives an owner, dealer, and inspector key weight information for the trailer. It includes the rear axle Gross Axle Weight Rating, or GAWR, which is the maximum weight the rear axle is rated to carry. That value helps owners match loading, tires, and rims to the trailer's certified limits.
On affected trailers, the rear axle GAWR printed on the label does not match Airstream's specifications. The trailer is not described with the correct certified rear axle value, so the label gives the wrong weight information for tire and rim selection. The repair is a corrected label with the proper rear axle GAWR values.
There is no warning sign before failure. This is a labeling error, so an owner will not feel a change in towing, braking, or handling that identifies the incorrect label.
Who's affected?
| 2024 Airstream Pottery Barn | vehicle label (placard or certification) |
|---|---|
| Units affected | 172 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2024 Airstream Pottery Barn trailer is on the list. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
An incorrect axle rating can lead owners to overload the trailer without realizing it, increasing crash risk. Until the corrected label is installed, use extra care with cargo and loaded weight, and avoid loading near the posted limit. Repair is free at any franchised Airstream dealer.
What should I do?
- Check your VIN to confirm your 2024 Airstream Pottery Barn travel trailer is included in this recall.
- Contact Airstream customer service at 1-877-596-6505 to request the free corrected Federal Certification label if you did not receive it.
- Replace the incorrect Federal Certification label with the corrected label that fixes the rear axle weight rating.
- Reference recall number 24V257 when you call Airstream or speak with a franchised Airstream dealer.
- Avoid loading the trailer above the corrected axle rating until the new label is installed and checked.
What happens at the repair
Airstream is handling this recall by mailing corrected Federal Certification labels to owners, free of charge. The corrected label replaces the incorrect rear axle weight information on the trailer label, so the certification information matches the required tire and rim standard. If you want the label checked or installed by a service department, contact an Airstream dealer and ask how they handle label replacement for recall 24V257. If you already paid for a related label correction before the recall notice, submit documentation under Airstream's standard reimbursement plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| April 9, 2024 | NHTSA published the recall |
|---|---|
| May 10, 2024 | Owner notification mailed |
| June 4, 2024 | Dealer notification began |
| June 4, 2024 | Dealer notification ended |
| June 4, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V257?
Recall 24V257 covers 172 2024 Airstream Pottery Barn travel trailers with an incorrect rear axle weight on the Federal Certification label. The label error means the trailers do not meet FMVSS 110 for tire selection and rims. Airstream will mail corrected labels free of charge.
What should I do if my 2024 Airstream Pottery Barn is on this recall?
Check your VIN to confirm your specific trailer is included in recall 24V257. If it is, confirm that you received and installed the corrected Federal Certification label. If you need the label or instructions, contact Airstream customer service at 1-877-596-6505 and reference recall 24V257.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to provide the recall remedy at no cost, and Airstream will mail the corrected Federal Certification label free of charge. The remedy is available now, and owner notification letters were mailed May 10, 2024.
What is the safety risk?
The safety risk is unintentional overloading. An incorrect rear axle rating can cause an owner to load the trailer beyond the correct limit, increasing the risk of a crash. Use the corrected Federal Certification label when checking axle weight, tire selection, and loading.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V257000 |
|---|---|
| Airstream customer service | 1-877-596-6505 |
| NHTSA recall # | 24V257 |
| NHTSA recall # (full) | 24V257000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →