Recall 24V246 covers 18,206 2024 Hyundai Santa Fe vehicles because a trailer assist message can block the rear camera. Hyundai's OTA update is free.
Hyundai is recalling 18,206 2024 Santa Fe SUVs because a trailer parking assist message can block the rearview camera image. That obstruction reduces rearward visibility and increases the risk of a crash or injury; Hyundai dealers will complete the repair free of charge.
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What's wrong?
The rearview camera system on the 2024 Hyundai Santa Fe uses a camera at the back of the vehicle and the head unit display in the dashboard. The head unit is the screen and software that show the driver what is behind the vehicle when reverse is selected.
On affected Santa Fe vehicles, the rearview camera software logic can trigger a vehicle CAN communication error. CAN is the vehicle network that lets electronic modules share messages. When the driver shifts into reverse, that error can place a trailer parking assist pop-up over the rearview camera image. The revised software removes the logic that lets that message appear during camera operation.
Hyundai lists no warning sign before this happens. There is no warning sign before failure, so the problem shows up when the rearview display is needed.
Who's affected?
| 2024 Hyundai Santa Fe | Software |
|---|---|
| Units affected | 18,206 |
Not every 2024 Hyundai Santa Fe is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
An obstructed rearview camera image limits what you can see behind the 2024 Santa Fe and increases the risk of a crash or injury while backing up. There is no warning sign before the image is blocked, so check the camera view before reversing and use mirrors and a direct look behind you. Repair is free at any franchised Hyundai dealer.
What should I do?
- Check your VIN to confirm your 2024 Hyundai Santa Fe is included in this recall.
- Contact your nearest franchised Hyundai dealer to confirm the free over-the-air software update that fixes the trailer parking assist message blocking the rearview camera image.
- Call Hyundai customer service at 1-855-371-9460 with questions and reference recall number 24V246 (Hyundai recall 258).
- Install the over-the-air software update when prompted in the vehicle.
- Use mirrors and direct rearward checks while backing up until the update is installed.
What happens at the repair
Hyundai's repair for recall 24V246 is an over-the-air software update for the rearview camera system. The update addresses the trailer parking assist message that can obstruct the rearview camera image. The recall repair is free. If the update does not install or your Santa Fe still shows the problem, a Hyundai dealer can confirm the recall status and handle the software update at no charge. Hyundai's reimbursement plan covers documented out-of-pocket expenses already paid to fix this recall condition. Keep repair paperwork and contact Hyundai customer service at 1-855-371-9460 for reimbursement instructions.
| Reimbursement | Reimbursement available |
|---|
Timeline
| April 2, 2024 | NHTSA published the recall |
|---|---|
| May 31, 2024 | Owner notification mailed |
| June 1, 2024 | Dealer notification began |
| June 1, 2024 | Dealer notification ended |
| June 1, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| June 1, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V246?
Recall 24V246 covers 18,206 2024 Hyundai Santa Fe vehicles with rearview camera software that can be blocked by a trailer parking assist message. The defect reduces rearward visibility and violates Federal Motor Vehicle Safety Standard number 111. Hyundai's remedy is an over-the-air software update.
What should I do if my 2024 Hyundai Santa Fe is on this recall?
Check your VIN to confirm your specific Santa Fe is included in recall 24V246. If it is, make sure Hyundai's over-the-air software update is installed. You can also call Hyundai customer service at 1-855-371-9460 or contact a franchised Hyundai dealer and reference Hyundai recall 258.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to fix safety recalls at no cost to the owner. For this Hyundai recall, the remedy is an over-the-air software update, and a franchised Hyundai dealer can help confirm completion if the update is not installed.
What is the safety risk?
The safety risk is reduced rearward visibility. If the rearview camera image is blocked by the trailer parking assist message, the driver has less information while backing up, which increases the risk of a crash or injury. Hyundai's software update fixes the defect.
When did Hyundai notify owners about this recall?
Hyundai mailed owner notification letters beginning May 31, 2024. If you bought the Santa Fe used or never received a letter, the VIN still decides whether this recall applies to your vehicle.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V246000 |
|---|---|
| Hyundai customer service | 1-855-371-9460 |
| NHTSA recall # | 24V246 |
| NHTSA recall # (full) | 24V246000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Misc. Document (PDF)
- Download Recall Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →