Recall 24V243 affects 112 2024 Big Tex 25PH, 3XPH, 25GN and 3XGN trailers for hub-seal oil leaks. Repair is free at franchised Big Tex dealers.
Big Tex is recalling 112 2024 25PH, 3XPH, 25GN, and 3XGN trailers because improperly installed oil seals can leak oil onto the brake system. Oil on brake components can reduce braking ability and increase crash risk, and Big Tex dealers will complete the repair free of charge.
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What's wrong?
The hub oil seal on these 2024 Big Tex 25PH, 3XPH, 25GN, and 3XGN trailers sits at the axle hub. Its job is to keep lubricating oil inside the hub so the bearings stay lubricated, and to keep that oil away from the wheel and brake parts.
On affected trailers, a substitute oil seal from a different vendor was installed incorrectly. That bad installation lets oil escape from the hub. Once oil reaches the brake system, it coats parts that rely on dry friction, so the brakes do not grip as designed.
The warning sign is visible oil leakage at the wheel. If you see oil around the wheel, hub, or brake area, treat it as the sign this seal problem is present and have the trailer checked before using it again.
Who's affected?
Covers four Big Tex trailer models from the 2024 model year, all using the same hub oil seal.
| 2024 Big Tex 25PH | drive axle |
|---|---|
| 2024 Big Tex 3XPH | drive axle |
| 2024 Big Tex 25GN | drive axle |
| 2024 Big Tex 3XGN | drive axle |
| Units affected | 112 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Oil leaking onto brake components can reduce braking ability and increase the risk of a crash. Visible oil on a wheel is the warning sign Lippert identified. If you see leakage, stop using the trailer and contact a Big Tex dealer for inspection. Repair is free at any franchised Big Tex dealer.
What should I do?
- Check your VIN to confirm your 2024 Big Tex 25PH, 3XPH, 25GN, or 3XGN trailer is included in this recall.
- Contact a franchised Big Tex dealer to schedule the free hub-seal inspection and replacement that stops oil from leaking onto the brake system.
- Bring the recall notice if Big Tex mailed one. If not, reference recall number 24V243 when you call.
- Drive cautiously until the repair is complete. Leave extra following distance and avoid hard braking.
What happens at the repair
At the dealer, a Big Tex technician inspects the hub oil seal orientation and replaces the hub seals as needed. The recall repair is free, with parts and labor covered. Big Tex also says it will reimburse customer costs for inspection and oil seal replacement tied to this recall. If you paid for that work before the recall visit, contact Big Tex Trailer customer service or ask the dealer what documentation they need for the reimbursement claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 29, 2024 | NHTSA published the recall |
|---|---|
| April 26, 2024 | Dealer notification began |
| April 26, 2024 | Dealer notification ended |
| April 29, 2024 | Owner notification mailed |
| May 24, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| May 24, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 24V243?
Recall 24V243 covers 112 2024 Big Tex 25PH, 3XPH, 25GN, and 3XGN trailers with oil seals that were installed improperly. Oil leaking onto brake components can reduce braking ability and increase crash risk. Big Tex dealers will inspect and replace hub seals for free.
What should I do if my 2024 Big Tex 25PH, 3XPH, 25GN, or 3XGN is on this recall?
Check your VIN to confirm your specific trailer is included in recall 24V243. If it is, contact a franchised Big Tex dealer to schedule the hub-seal inspection and any needed replacement. Reference recall number 24V243 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair the defect at no cost, and Big Tex dealers will inspect and replace the hub seals as necessary free of charge. Parts and labor are covered for included trailers.
What is the safety risk?
The safety risk is reduced braking ability if oil reaches the brake components. That can increase crash risk while towing. Confirm your VIN, then ask a Big Tex dealer how to handle the trailer before the hub-seal inspection and any needed replacement.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/24V243000 |
|---|---|
| Big Tex customer service | 1-800-594-5637 |
| NHTSA recall # | 24V243 |
| NHTSA recall # (full) | 24V243000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →